Pa500 Pitchbend problem

itchy2005 · Post by **itchy2005** » Fri Jan 30, 2009 4:34 pm

hey, guys, i bougt before about 4 months a Pa500 and after some months, the pitch bender X+/- didn't react anymore.... okey, no problem, i contacted the shop and i sent it for reperature. okey, the arranger came back and two days later.... exactly the same... okey, i sent it over again, and before two days it came back. now guess what happened again?! EXACTLY! same pitchbend problem. I think it's senseless to try to reapair again... don't know what to do

I already think about checking a lawyer. Technical or jurisdictional help needed

(I'm sorry for my english... no native speaker)

Rob Sherratt · Post by **Rob Sherratt** » Fri Jan 30, 2009 4:42 pm

Since the shop are unable to make a permanent good repair then you are entitled to your money back. Then you can order something from another shop. There should be no need for a lawyer, just tell the original shop that you are asserting your right to a full refund - they have had their chance to make good and blew it.

Who was the original shop - just so we can inform other people corresponding on this forum not to buy from them?

Best regards,
Rob

itchy2005 · Post by **itchy2005** » Fri Jan 30, 2009 5:06 pm

okey, but can i get the whole price or will they say: you used it!

i mean there are little scuffs, of course in a normal way, every keyboard has after some usage.

Hm, i don't know, if it is so fair to say the name ... *thinkin'*

Lee · Post by **Lee** » Fri Jan 30, 2009 5:12 pm

It's up to you...but you could give them one more chance?
Have you talked to the OWNER or general manager of the shop?

Sometimes you have to escalate things to high level of management.

I would.

It's under full warranty, they can replace it if they can't fix it!

If they don't want to help anymore, get a full refund...FULL refund.
Then ell us the name of shop so no one buys from them.

Lee

saldevita · Post by **saldevita** » Fri Jan 30, 2009 6:19 pm

Hello, have a look at http://www.korgforums.com/forum/phpBB2/ ... ight=Pa500

I had promems with it and I finally fixed by myself. It seems that quality is a bit poor.

Good luck!

Lee · Post by **Lee** » Sat Jan 31, 2009 1:25 am

IMHO,
Korg needs to upgrade that componment. Assuming these were not abused in any way...it should last for years.

I would write to the dealer I purchased it and officially complain and ask for a long term fix...it may break again? Or it may not.

Lee

itchy2005 · Post by **itchy2005** » Sat Jan 31, 2009 7:27 am

saldevita wrote:Hello, have a look at http://www.korgforums.com/forum/phpBB2/ ... ight=Pa500

I had promems with it and I finally fixed by myself. It seems that quality is a bit poor.

Good luck!

the pitch bend doesn't lock, when i move it, there's simply no reaction when. 'But jumps back how it should... but this doesn't help me alot :-p

Zveki · Post by **Zveki** » Wed Jan 26, 2011 12:11 am

Hello Everyone

I almost have the same problem but when i move my Joy stick it comes back to the middle, but it changes my sound when i play. So every time that happens i have to turn off my keyboard and restrat it. I looked in the menu I couldent fix it or I'm just dumb... So if Any one can help me It would Be nice

Thanks