Unresponsive M3

Leo_G · Post by **Leo_G** » Tue Mar 24, 2009 11:39 am

Bought an M3 Sunday (3-22). Version 1.02 out of the box. Came with the XP USB, updated to 2.0. No problems. Last night I see V2.0.3. I say, "Ah, ha! Let's keep current" I download the files, put them on a USB. Run through the install once. No probs. Green box says turn off, turn on again. No prob. I go back through the install as I did for the first upgrade.

Big Problem. When the M3 comes back on, I get an error message that says I have an internal memory problem that may have been caused by the power going off. But the system has fixed itself!

Wrong. I restarted the M3 and got the same error message. I now have a $1900 paper weight. I can't load any sounds, anything.

HELP!

BollywoodFan · Post by **BollywoodFan** » Tue Mar 24, 2009 1:41 pm

Your best bet is to call Korg tech support. I heard it could be easily fixed with some system file updates - but the procedure is not easy to find on the net.

Leo_G · Post by **Leo_G** » Tue Mar 24, 2009 1:51 pm

Thanks for the info. I sent them an email, will call in the afternoon. I hope this works as I really like the machine (at least for the 24 hours I used it)!

Leo_G

Leo_G · Post by **Leo_G** » Sat Mar 28, 2009 1:17 am

I was actually able to fix it myself. HOWEVER, talked with Max at Korg Customer Support. He was a big help. Many Thanks, Max!

BollywoodFan · Post by **BollywoodFan** » Sat Mar 28, 2009 12:53 pm

Glad to know that. Could you please share how did you fix it? It might come in handy for others with similar issues.

Leo_G · Post by **Leo_G** » Mon Mar 30, 2009 4:30 pm

Fresh download of software from Krog site onto a brand new USB stick. The best I can figure is somehow a file got "corrupted."