M3 keyboard keys not working anymore

jasperkeys · Post by **jasperkeys** » Mon Mar 01, 2010 6:30 pm

My M3 is no longer playable with the keys. It behaved properly one day and then the next, the keys no longer played. I can hear drum rhythms by using the drum track button and I can also hear pre-recorded sequences; I just can't hear any sounds when I press the keyboard keys.

I called Korg about this and the support person had me run through various reset options including reloading the default programs and combinations. I was using release 2.00.00 and I uploaded the newest version which is 2.04, I believe. I was finally told it would be best to take the keyboard back to where it had been purchased since it was still under warranty.

Has this ever happened to anyone?

Grapite · Post by **Grapite** » Mon Mar 01, 2010 6:55 pm

I know this may be obvious, but make sure the little cable from the keyboard to the M3 is seated properly.
Regards

jasperkeys · Post by **jasperkeys** » Mon Mar 01, 2010 8:10 pm

Well, I thought I did but it certainly wouldn't hurt to check this one more time, the M3 is in a somewhat darkened area. Now just to make sure I'm looking in the right place; this is right under the control panel I've tilted up for better visibility? If not, I looked at the manual introduction, 'Front Panel' where it states '4. TO KYBD connector/TO MODULE connector' and since I'm not presently at the M3, I'm really hoping there might be a disconnect. If the solution turns out to be as simple as this; I'm going to feel...foolish. I hope this will be the case. Thank you much, I'll check it out.

Grapite · Post by **Grapite** » Tue Mar 02, 2010 9:15 am

Yes, that's the one, it has the potential to loosen up a bit after tilting back and forth, definitely worth a check, good luck!
Regards

jasperkeys · Post by **jasperkeys** » Tue Mar 02, 2010 2:54 pm

My M3 works again! It was a disconnected cable under the keyboard. I guess I had never noticed this connection before but any rate, thanks so much for the tip! I really appreciate this. Back to work now.

Grapite · Post by **Grapite** » Tue Mar 02, 2010 5:55 pm

Glad to hear it, have fun!
Regards

jasperkeys · Post by **jasperkeys** » Tue Mar 02, 2010 5:55 pm

Thanks!!

mikeyd · Post by **mikeyd** » Wed Mar 03, 2010 10:11 am

Little scared that Korg tech didn't try this .......

jasperkeys · Post by **jasperkeys** » Wed Mar 03, 2010 2:21 pm

That thought occurred to me too.