Do you still believe in Korg?

Discussion relating to the Korg Kronos Workstation.

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Do you still have faith in Korg?

Avast! The Korg ship be sinking!
10
24%
Aye! The Korg sails shall rise again!
31
76%
 
Total votes: 41

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jojo
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Do you still believe in Korg?

Post by jojo »

Hey all!
I just thought I'd notify you all that I recently came across a NEW Kronos-X demo unit with 3-4 keys stuck in the highest octave.
While a couple of the keys were able to be "unstuck," at least one key remains stuck.

I know this isn't really anything but complaining, but...
Am I the only one who's seriously concerned about Korg's future because of management's apparent total disregard for product quality?

Though, it's not as if the key bed is an integral part of any keyboard, workstation or otherwise, right? :wink:

Anyway, all that said... a poll.
-jojo

"How do you spell a good instrument? K O R G!"
Bertotti
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Post by Bertotti »

I work for a Japanese company and I would bet Korg is well aware of issues, but, oddly owning up to it is tantamount to dishonor. We can have no dishonor so the problems do not exist publicly. I think they will will get things sorted out at some point but not any better then it is now with the KronosX. I think the next big thing will be a much better release. I think this even though I had a minor issue with my KronosX.
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Post by GregC »

Oh my. A demo unit with 3 stuck keys.

This never happens to demo units in music stores.
Kronos 88. MODX8
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Post by Diego5150 »

Knock on wood I have not had any major issues with my Kronos X and if I did this post would have a whole different feel. I sympathize with all that had issues and I hope they do get resolved or have been taken care of quickly.

With that being said I don't understand the pesimistic views of the company. I am not saying that Korg has addressed some of these issues in a timely manner but I also don't think the end is near either.

No I am not related to Dan (sorry Dan) but I do feel that I own a pretty good quality instrument and if I want to hear constant complaints I will call my ex-wife. :lol:
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Ojustaboo
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Re: Do you still believe in Korg?

Post by Ojustaboo »

jojo wrote:Hey all!
I just thought I'd notify you all that I recently came across a NEW Kronos-X demo unit with 3-4 keys stuck in the highest octave.
While a couple of the keys were able to be "unstuck," at least one key remains stuck.

I know this isn't really anything but complaining, but...
Am I the only one who's seriously concerned about Korg's future because of management's apparent total disregard for product quality?

Though, it's not as if the key bed is an integral part of any keyboard, workstation or otherwise, right? :wink:

Anyway, all that said... a poll.
Well if you google etc for Kronos X problems you will be lucky to find more than 5 and one of them will be mine that was a very simple fix and is more than likely the same fix for this demo model

It's not uncommon to find demo models of any make with missing knobs, broken bits etc, especially in some music stores where parents let their kids run wild.

Could the chassis be built a bit stronger, sure, but if it was any more expensive, I could not have bought it,

My only concern is that due to the kronos width and the design of it, my quiklok z726L which is an extra wide stand to accommodate 88 note keyboards, the stand has a 44" gap between either end and 44" of Kronos unsupported right where I play most, it didn't actually bend as such, but I could see slight movement hence I put a huge thick piece of timber across the stand to support the Kronos properly.

I suspect that the type of stand you use with the 88 Kronos becomes quite important, and some of the modern stands with v shaped supports coming out from a middle column will support it much better than my stand without the timber.

The Kronos isn't a light keyboard and common sense says that a lot of unsupported weight isn't a sensible thing to have. That said, there's other 88 note DPs etc that are in such well constructed cases they wouldn't flex in the slightest.

I do think the chassis design could have been a bit better, especially the front bar, maybe with an extra support running from the bottom of the middle of the front bar to the rear of the case, to stop the give.

I don't like the way they do business in that I prefer a company that holds its hands up, admits there's a problem and keeps us up to date, rather than total silence for weeks, but that appears to be the Japanese way.

How many people have come onto this forum in the past 6 months with a problem with their 88 X, I think it's been one which wasn't anything to do with the keybed.

I played on a nord a few weeks ago and I found the keybed to be much noisier and clunky than my Kronos

The quality of anything electronic is not what it used to be, regardless of manufacture, that's modern living, business practices etc, you can get top quality but I couldn't afford it.

The Kronos is a superb instrument and I love the feel/action on my X88.
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Sharp
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Post by Sharp »

This is poll is about as useful as a chocolate tea pot.

I would not buy a single new keyboard that was on display in a music shop ever as they are all abused to the point where they are disgusting leftovers of their former selves.

Be it about stuck keys, or the fact that some a$$ has ripped off all the knobs, this poll is pointless as it doesn't not relate to the real world of keyboards on public display in a music store, which are all abused.

Regards
Sharp
<table border="0" cellpadding="0" cellspacing="0" width="530"> <tr> <td rowspan="1" colspan="1" width="267" height="94"> <a href="https://shop.korg.com/kronossoundlibraries"><img name="Image110" src="http://www.irishacts.com/images/Image11_1x1.png" width="267" height="94" border="0" alt="KORG Store - Irish Acts"></a></td> <td rowspan="1" colspan="1" width="263" height="94"> <a href="http://www.irishacts.com"><img name="Image111" src="http://www.irishacts.com/images/Image11_1x2.png" width="263" height="94" border="0" alt="Irish Acts Online Store"></a></td> </tr> </table>
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Post by Sparker »

Sharp +1
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Post by Bald Eagle »

The question of the poll itself has merit. However, basing it on a store demo of one single product is what makes it rather pointless. I didn't vote as the context of the poll is too narrow to be useful.
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Post by jeebustrain »

Korg schmorg, I want to get my hands on this elusive chocolate teapot.
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Bertotti
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Post by Bertotti »

I had a chocolate tea lot a very long time ago, quality was great but its life was short, a day max!
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Post by xp50player »

The real judge of a company should not be if their products have occasional defects, as all companies do, but how they stand behind the product and resolve individual problems in a timely manner. My sense on this forum is that peoples' issues have been resolved satisfactorily.
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Post by BasariStudios »

Well in reality...not just Korg but the others too, all are sinking...the world is changing.
I personally dropped everything, Korg or whatever, even sold my Kronos too.
Needs, choices are changing everyday...especially now with all this software stuff.
And it will keep sinking unless...Korg comes up with a (pLay, Kontakt, Engine,
MIR, Gladiator, SEM V e tc..) stuff.
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jojo
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Post by jojo »

GregC wrote:Oh my. A demo unit with 3 stuck keys.

This never happens to demo units in music stores.
Not to new units out of the box with a refusal from the company to RO/RMA it.
-jojo

"How do you spell a good instrument? K O R G!"
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jojo
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Post by jojo »

Sharp wrote:This is poll is about as useful as a chocolate tea pot.

I would not buy a single new keyboard that was on display in a music shop ever as they are all abused to the point where they are disgusting leftovers of their former selves.

Be it about stuck keys, or the fact that some a$$ has ripped off all the knobs, this poll is pointless as it doesn't not relate to the real world of keyboards on public display in a music store, which are all abused.

Regards
Sharp
IT WAS BRAND NEW, SHIPPED FROM KORG!
-jojo

"How do you spell a good instrument? K O R G!"
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jojo
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Post by jojo »

Okay, apparently EVERYONE missed the fact that it had this issue NEW, IMMEDIATELY OUT OF THE BOX.
-jojo

"How do you spell a good instrument? K O R G!"
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