Problem with Global Transpose in a Combi

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tfishwic
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Joined: Sat Sep 15, 2012 2:57 pm

Problem with Global Transpose in a Combi

Post by tfishwic »

I'm experiencing a problem when I apply Global Transpose to a combi. I just noticed it since upgrading to 2.1, but can't say for sure that it wasn't there before.

For example:
* I select Combi I-A090 - Join the Party!
* Set Global Transpose to +2
* Play and hold a D, play and hold a C, when I release D, C also stops playing.

This applies to all similar intervals. If I transpose -4, play any key, play up a major 3rd, release the 1st, the 3rd stops playing...

I'm wondering if this problem is unique to my Kronos or if others can replicate it.

BTW - I've spent countless hours browsing this forum over the last couple years and have learned SO much here. A big thanks to all who share their time and knowledge.
SorenL
Posts: 3
Joined: Wed Nov 20, 2013 2:29 pm

Post by SorenL »

Hi

I noticed the same issue.

SorenL
Carbon Trader
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thought I was going mad....

Post by Carbon Trader »

I have observed this problem using Korgmann's Mr Crowley COMBI. (I use a -1 Global Transpose)

This effect was definitely NOT there before upgrading to 2.1.
Kronos 73 (with max RAM and second SSD) (Triton EX88 departed this mortal coil)
Hammond XK3c/l
Nord Stage
Sonic Cell
NI Komplete, MusicLab Guitars, Sonic Projects OP-X Pro II
http://www.bandmix.co.uk/Carbon_Traders
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xtatty
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Re: Problem with Global Transpose in a Combi

Post by xtatty »

tfishwic wrote: Example:
* I select Combi I-A090 - Join the Party!
* Set Global Transpose to +2
* Play and hold a D, play and hold a C, when I release D, C also stops playing.
I can confirm it. I was able to replicate the bug.
And it is definitely an OS 2.1 bug.

I have a KRONOS-61 (OS 2.0.6) and a KRONOS-73 (OS 2.1).
This doesn't happen to KRONOS-61 with OS 2.0.6.

It will probably be fixed with the next update.
Korg Kronos LS & Kronos 61 v1 (both with same upgrades)
SSD1: 500GB (Samsung 850 EVO)
SSD2: 240GB (Crucial BX500)
Internal USB & LAN:
- Wireless Lan (TP-LINK TL-WR802N v4)
- Wireless USB keyboard receiver (Logitech)
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danatkorg
Product Manager, Korg R&D
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Post by danatkorg »

This is another symptom of the same problem noted here:

http://www.korgforums.com/forum/phpBB2/ ... hp?t=86666

We're working on this now. I'm sorry for the inconvenience.
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
Carbon Trader
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Joined: Sat Sep 03, 2011 7:34 am
Location: London
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Thanks Dan

Post by Carbon Trader »

Thanks Dan - I was just in the middle of posting the bug to Korg Support...glad its being worked on.

Question for you - as a general rule can this community assume that issues like this get picked up by Korg (or your good self) from this Forum or should we also report direct to Korg Product Support (obviously we don't want to "double dip" and waste anybody's time....).
Kronos 73 (with max RAM and second SSD) (Triton EX88 departed this mortal coil)
Hammond XK3c/l
Nord Stage
Sonic Cell
NI Komplete, MusicLab Guitars, Sonic Projects OP-X Pro II
http://www.bandmix.co.uk/Carbon_Traders
User avatar
danatkorg
Product Manager, Korg R&D
Posts: 4205
Joined: Fri Jan 21, 2005 7:28 am
Location: California, USA
Contact:

Re: Thanks Dan

Post by danatkorg »

Carbon Trader wrote:Thanks Dan - I was just in the middle of posting the bug to Korg Support...glad its being worked on.

Question for you - as a general rule can this community assume that issues like this get picked up by Korg (or your good self) from this Forum or should we also report direct to Korg Product Support (obviously we don't want to "double dip" and waste anybody's time....).
If you don't see a response from someone from Korg (and since this is not an official venue for tech support, that may well happen), then you should contact your Korg Distributor.
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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