Startup failed!

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mjames4208
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Startup failed!

Post by mjames4208 »

Kronos died on me tonight! :cry:
Well, not dead exactly. It says startup failed please remove USB devices and restart.

Problem is, I have no USB devices plugged in.
So how am I supposed to get it back running.
This is one of the first units shipped in 2011 and I've never updated the OS.
(Never had a reason to). Although, recently I was just talking about updating it to the kronos X.... I guess I have no choice now. But if anybody know of a way I can get it back up and running can you share your knowledge with me?
NeKo LX5, Liquid Saffire 56, Motif XS8, Kronos61, A-70, Motif-Rack, FantomXR, MPC5000, R8mkii, Komplete5/6/7/8, Trilian, Total Workstation 2, EWQL Complete Composers Collection, Arturia Mini Moog V, CS-80V, ARP2600V, Jupiter-8V, Oberheim SEM-V, Analog Laboratory, Vienna Ensemble Pro, Yamaha Montage, Epic Orchestra, Flugelhorn, Sonar X2, FW-1884, MIDI Express 128, MPC Renaissance, MachFive3, Komplete 9 Ultimate, Korg Legacy Collection, Machfive 3, Jupiter-80, Moog Sub 37,
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ronnfigg
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Post by ronnfigg »

Pop the cover and check the seating of the RAM, the SSD and other connectors. If that doesn't help it's time for a service call. Sounds like it's out of warranty. Mine did this also, and I was told by my service center I needed a new SSD and fan? go figure.
"To me the synthesizer was always a source of new sounds that musicians could use to expand the range of possibilities for making music."
Bob Moog
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DavyP
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Start up error

Post by DavyP »

This happened to mine after about a year. Needed a new motherboard. Probably needs a return to a Korg service centre.
Korg Kronos 88, Korg M1, Novation SL61 MKII, Roland JV1080 with Techno expansion, Roland D110, Yamaha MU80, KRK Rokit 5 monitors, Akai ME30PII midi patch bay, Behringer RX1602 mixer, ESI ESP1010e audio interface, Quad Core PC, Cubase Pro 9.0, SE X1 condenser mic.

Guitars: Yamaha SG700, Ovation Applause electro-acoustic, Squier Strat, Roland micro cube amp.

Former: Roland Jupiter 6, Yamaha DX9, Akai X7000 sampler, Casio CZ1000, Roland SH101, Roland TR909, Roland MC500mk2, Emu Procussion.
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Post by mjames4208 »

I'm wondering how much it's going to cost me out of pocket
NeKo LX5, Liquid Saffire 56, Motif XS8, Kronos61, A-70, Motif-Rack, FantomXR, MPC5000, R8mkii, Komplete5/6/7/8, Trilian, Total Workstation 2, EWQL Complete Composers Collection, Arturia Mini Moog V, CS-80V, ARP2600V, Jupiter-8V, Oberheim SEM-V, Analog Laboratory, Vienna Ensemble Pro, Yamaha Montage, Epic Orchestra, Flugelhorn, Sonar X2, FW-1884, MIDI Express 128, MPC Renaissance, MachFive3, Komplete 9 Ultimate, Korg Legacy Collection, Machfive 3, Jupiter-80, Moog Sub 37,
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SanderXpander
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Post by SanderXpander »

Happened to mine, it was unseated RAM.
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l8rdood
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Post by l8rdood »

I just did the upgrade this morning and it happened to me too. It's funny but for some reason, I didn't like how the first stick of RAM was seated. Three sides snapped in but did not hear that from the corner stuck way in the back under the wires. Otherwise it looked fine. I'm back to taking it apart & trying to reseat the first stick of ram.......I hope this works :?
My Gear- Korg Koronos 88, Korg Triton Extreme 76, Korg M1R, Korg R3, Korg Kaossilator(that's just the Korg stuff)Thanks for all your help!
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Francois
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Post by Francois »

For somebody whose Kronos travels quite a bit, I would suggest using a bit of silicon on the RAM sticks/holders to make sure they stay in place and don't risk getting unseated during transport. This is something that many PC assemblers do as well.
 
Kronoscopie, tout sur le Kronos en français

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ronnfigg
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Post by ronnfigg »

mjames4208 wrote:I'm wondering how much it's going to cost me out of pocket
I think the industry standards are about $80 an hour with a one hour minimum fee. check with your local Korg authorized service Center.
"To me the synthesizer was always a source of new sounds that musicians could use to expand the range of possibilities for making music."
Bob Moog
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DavyP
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Kronos repair

Post by DavyP »

mjames4208 wrote:I'm wondering how much it's going to cost me out of pocket
Mine was repaired under a three year uk warranty.

Return to Korg was Arranged by my dealer. No charge whatsoever?

Is it still under any warranty?
Korg Kronos 88, Korg M1, Novation SL61 MKII, Roland JV1080 with Techno expansion, Roland D110, Yamaha MU80, KRK Rokit 5 monitors, Akai ME30PII midi patch bay, Behringer RX1602 mixer, ESI ESP1010e audio interface, Quad Core PC, Cubase Pro 9.0, SE X1 condenser mic.

Guitars: Yamaha SG700, Ovation Applause electro-acoustic, Squier Strat, Roland micro cube amp.

Former: Roland Jupiter 6, Yamaha DX9, Akai X7000 sampler, Casio CZ1000, Roland SH101, Roland TR909, Roland MC500mk2, Emu Procussion.
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Post by mjames4208 »

I don't know. I have one of the first ones in from China back in 2011. I think I'm about a month away from three years. I'll call Korg and my dealer tomorrow...
NeKo LX5, Liquid Saffire 56, Motif XS8, Kronos61, A-70, Motif-Rack, FantomXR, MPC5000, R8mkii, Komplete5/6/7/8, Trilian, Total Workstation 2, EWQL Complete Composers Collection, Arturia Mini Moog V, CS-80V, ARP2600V, Jupiter-8V, Oberheim SEM-V, Analog Laboratory, Vienna Ensemble Pro, Yamaha Montage, Epic Orchestra, Flugelhorn, Sonar X2, FW-1884, MIDI Express 128, MPC Renaissance, MachFive3, Komplete 9 Ultimate, Korg Legacy Collection, Machfive 3, Jupiter-80, Moog Sub 37,
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Post by mjames4208 »

ronnfigg wrote:
mjames4208 wrote:I'm wondering how much it's going to cost me out of pocket
I think the industry standards are about $80 an hour with a one hour minimum fee. check with your local Korg authorized service Center.
Thanks....
Obviously if this is a wide spread problem, Korg should fix it for free.
It ain't no coincidence that the same thing is happening to half of the customers.
NeKo LX5, Liquid Saffire 56, Motif XS8, Kronos61, A-70, Motif-Rack, FantomXR, MPC5000, R8mkii, Komplete5/6/7/8, Trilian, Total Workstation 2, EWQL Complete Composers Collection, Arturia Mini Moog V, CS-80V, ARP2600V, Jupiter-8V, Oberheim SEM-V, Analog Laboratory, Vienna Ensemble Pro, Yamaha Montage, Epic Orchestra, Flugelhorn, Sonar X2, FW-1884, MIDI Express 128, MPC Renaissance, MachFive3, Komplete 9 Ultimate, Korg Legacy Collection, Machfive 3, Jupiter-80, Moog Sub 37,
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Post by mjames4208 »

ronnfigg wrote:Pop the cover and check the seating of the RAM, the SSD and other connectors. If that doesn't help it's time for a service call. Sounds like it's out of warranty. Mine did this also, and I was told by my service center I needed a new SSD and fan? go figure.
I'm too scared to risk damaging it just in case it's still covered under warranty.
NeKo LX5, Liquid Saffire 56, Motif XS8, Kronos61, A-70, Motif-Rack, FantomXR, MPC5000, R8mkii, Komplete5/6/7/8, Trilian, Total Workstation 2, EWQL Complete Composers Collection, Arturia Mini Moog V, CS-80V, ARP2600V, Jupiter-8V, Oberheim SEM-V, Analog Laboratory, Vienna Ensemble Pro, Yamaha Montage, Epic Orchestra, Flugelhorn, Sonar X2, FW-1884, MIDI Express 128, MPC Renaissance, MachFive3, Komplete 9 Ultimate, Korg Legacy Collection, Machfive 3, Jupiter-80, Moog Sub 37,
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SanderXpander
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Post by SanderXpander »

I think "half of the customers" is overstating it. If it really is unseated RAM, I would definitely not send it back just because you'll be missing it for a few weeks and it's incredibly easy to check and fix.
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ronnfigg
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Post by ronnfigg »

mjames4208 wrote:
ronnfigg wrote:Pop the cover and check the seating of the RAM, the SSD and other connectors. If that doesn't help it's time for a service call. Sounds like it's out of warranty. Mine did this also, and I was told by my service center I needed a new SSD and fan? go figure.
I'm too scared to risk damaging it just in case it's still covered under warranty.
If yourwarranty is expired and you really don't want to shell out a lot of cash I would recommend popping the back cover. As long as you're not careless, there really isn't really much that you can destroy. Just be methodical about it and maybe even video yourself taking it apart so you can review how to put it back together.
"To me the synthesizer was always a source of new sounds that musicians could use to expand the range of possibilities for making music."
Bob Moog
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l8rdood
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Post by l8rdood »

Yup, that is what it was...unseated ram.
My Gear- Korg Koronos 88, Korg Triton Extreme 76, Korg M1R, Korg R3, Korg Kaossilator(that's just the Korg stuff)Thanks for all your help!
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