Clicking in sine bass/sub bass on the Electribe 2

Frenzies · Post by **Frenzies** » Mon Mar 02, 2015 5:18 pm

ghostly606 wrote:And I would also like to state that this isn't limited to sub-heavy patches, I can even hear the clicks on simple saw waves too. Is my unit maybe defective? Is there a way of posting patterns so someone else can test?

Same for everyone, i think. Just ignore it.

ghostly606 · Post by **ghostly606** » Mon Mar 02, 2015 5:26 pm

Frenzies wrote:Just ignore it.

Seriously? That's your advice? How useful.

This makes the unit all but useless in terms of sound generation, I do like it to sequence my external gear though. May keep it for that.

In the meantime I have sent a tweet to Korg UK, let's see if I get a useful response from them.

Frenzies · Post by **Frenzies** » Mon Mar 02, 2015 5:48 pm

ghostly606 wrote:
Frenzies wrote:Just ignore it.
Seriously? That's your advice? How useful.

This makes the unit all but useless in terms of sound generation, I do like it to sequence my external gear though. May keep it for that.

In the meantime I have sent a tweet to Korg UK, let's see if I get a useful response from them.

Yeah, it may seem a flippant comment but all you can do is work within the current limitations of the unit, and I've just noticed that you were previously talking about a bass drum sound, which probably has a deliberate click in the attack, most other posts about this refer to the synth waves, i believe. Ive just tried the raw saw wave and it does have a click, but you can't hear it until your filter cutoff is way down, making the sound almost inaudible anyway, and it seems only to happen in Poly mode, so go Mono if you can
When i say ignore it i mean just mess with the sound the best you can to get the sound how you like it and then go with that. Ive finished tracks that had sounds which were horrible in isolation, but the clicks got lost in the mix.

Frenzies · Post by **Frenzies** » Mon Mar 02, 2015 6:12 pm

Just flicking through the bass drums to see what clicks, and definitely the longer kicks, like the 808s do gain a click when they are retriggered before the last one has decayed. i can pretty much get rid of it by turning on the amp envelope and reducing the decay. Im not really getting it off the Subsonic kick.

ghostly606 · Post by **ghostly606** » Mon Mar 02, 2015 6:27 pm

The problem is not an audio click within the PCM, it is an artefact created in the processing. You can tell this because it does not go away by increasing the attack time and by the fact that it is generated by "overlapping tails" even when the decay time is shortened so that the tales don't actually overlap.

I am not into noise EDM but more ambient textures and as such often have synth sounds almost filtered out. The clicks generated destroy the sound I am after.

This is a bug, nothing more, nothing less and as far as I am concerned the only workaround is to use an external sound generator. Either that or stick to loud and frantic sequences.

roblabs · Post by **roblabs** » Mon Mar 02, 2015 9:41 pm

When I first noticed the clicking, I sent a note to korg asking the to try to address the issue. First response from them was that it's a para phony/ polyphony problem. I immediately replied that that is impossible, as you will get clicks even with one part playing. Anyway, they then acknowledged that I was correct and they said they would forward the message on to the team. I hope they're sincerely investigating and attempting to resolve this issue since the clicks are in no way related to synthesis but instead a digital issue. For now though Frenzies is right, do your best to work around it.

bingkingbo · Post by **bingkingbo** » Tue Mar 03, 2015 1:37 am

ghostly606 wrote:The problem is not an audio click within the PCM, it is an artefact created in the processing. You can tell this because it does not go away by increasing the attack time and by the fact that it is generated by "overlapping tails" even when the decay time is shortened so that the tales don't actually overlap.

I am not into noise EDM but more ambient textures and as such often have synth sounds almost filtered out. The clicks generated destroy the sound I am after.

This is a bug, nothing more, nothing less and as far as I am concerned the only workaround is to use an external sound generator. Either that or stick to loud and frantic sequences.

Same here! even turn off the AmpEG or more attack, still have the click problem, no matter mono or poly mode, i can only to find another osc type... but then, my sound choice become more limited than b4, especially when you already made few songs with these osc type, but because the click problem you can't find another good to use or replace...

Hope Korg can fix this, i can't find these problems on my other VA tho.

roblabs · Post by **roblabs** » Tue Mar 03, 2015 4:02 am

Look, all of you who are experiencing this clicking and are unhappy with it, you need to do more than just complain here on the forum. EMAIL KORG DIRECTLY ABOUT THIS.

http://www.korg.com/us/support/contact/

Since this is a digital issue (clearly), there is a good chance this can be fixed with an update. It is not something farfetched to wish for either, like having the pattern fx tails not cutting off or asking for a plethora of additional features, etc. But you guys need to let Korg know...silence will get you nowhere. Email Korg about this!

roblabs · Post by **roblabs** » Tue Mar 03, 2015 4:04 am

***ALSO, please note - Korg WILL respond back to you. Back in January there were some users complaining that Korg wasn't responding but give them some credit, NAMM was underway - there was even a disclaimer warning of a delay due to this.

Thanks

ghostly606 · Post by **ghostly606** » Tue Mar 03, 2015 2:53 pm

roblabs wrote:Look, all of you who are experiencing this clicking and are unhappy with it, you need to do more than just complain here on the forum. EMAIL KORG DIRECTLY ABOUT THIS.

http://www.korg.com/us/support/contact/

Since this is a digital issue (clearly), there is a good chance this can be fixed with an update. It is not something farfetched to wish for either, like having the pattern fx tails not cutting off or asking for a plethora of additional features, etc. But you guys need to let Korg know...silence will get you nowhere. Email Korg about this!

I agree totally and have already emailed Korg UK who were unaware of this problem and would urge anyone else to do the same. It is however useful to discuss workarounds etc here and also the more we complain in a public forum such as this the more likely they will take notice as this could potentially impact on sales.

Up until last night I was a bit concerned that this issue would cancel out all the fun I was having with the machine but had another mess with it for a few hours and found that having an attack of 1 or 2 did cut out the clicks on some of the synth oscillators without impacting on the attack of the sound overall too much and I ended up creating a really nice track.

ghostly606 · Post by **ghostly606** » Fri Mar 13, 2015 3:39 pm

An update. I received the following response from Korg:

We have been discussing different ways of approaching this and we believe our development team has now produced a solution for this issue. We expect it to be made available in the near future with the next update for the electribe.

roblabs · Post by **roblabs** » Fri Mar 13, 2015 4:00 pm

ghostly606 wrote:An update. I received the following response from Korg:

We have been discussing different ways of approaching this and we believe our development team has now produced a solution for this issue. We expect it to be made available in the near future with the next update for the electribe.

AWESOME! AWESOME!

I hope they follow through! When I emailed them about this back in January and they responded that they'd send to their dev team, I was really hoping they were keeping their word. I hope this is soon!!!

Re-Member · Post by **Re-Member** » Fri Mar 13, 2015 7:19 pm

That's good news!!! I haven't purchased mine yet mostly because I'm waiting to see if anything is improved when the Sampler version is released, but that's a giant step in the right direction.

Which reminds me, has anyone here emailed them about the Event Recorder glitching up and ending songs early? That's currently my biggest concern since I'll be needing that feature the most to automate pattern changes. A few people here reported about it, but there's been no follow up from them, plus I really can't email Korg personally since I have no way of testing it myself.

dutchcow · Post by **dutchcow** » Sat Mar 14, 2015 7:37 am

I've emailed Korg a list of issues and got a reply that I needed to contact my retailer instead of them. These emails date more than month back, Korg surely is aware of the issues, and surely they monitor these forums.

I'm glad I didn't wait to see if anything would be fixed in firmwares before my trial period ran out. Got a full refund. It's sad in a way that Korg still hasn't sorted these issues. I doubt they ever will, specially if the limiting factor is the lack of beef in the hardware and not the lack of skill in their programmers.

On another note I've read reviews on webshops where people received their unit with a v1.07 firmware. The Korg website has 0 updates for those who bought it last year. In the near future and soon is all Korg can tell. Yet they continue selling a box that is far from finished.

deep88 · Post by **deep88** » Thu Apr 02, 2015 2:38 pm

so still nothing in this craqzy BUG?
i just notice now and i'm ready to send it back... does the new 1.03 os from korg website solved the problem?