Electribe sampler won't boot or power off

EG1⃝/EXT · Post by **EG1⃝/EXT** » Wed Jul 29, 2015 12:20 am

Won't boot or shutdown with or without a card installed. Anyone know of any shift/write/play/rec etc boot modes? Or where to find a service manual?
Thanks

aquifer_music · Post by **aquifer_music** » Wed Jul 29, 2015 12:36 am

Such a scary post to read on the last day of my es2's return policy... Best of luck, as of yet the documentation from korg is minimal at best. If you have the option, swap for a new one wherever you bought it, or sent it back as a faulty unit? I know it's probly the first thing you checked, but does it work with batteries? I've bought a ton of used gear where this is the case (no power with adaptor but still boots off battery)....

EG1⃝/EXT · Post by **EG1⃝/EXT** » Wed Jul 29, 2015 12:50 am

im a day past my return window. I'm going to buy some fresh batteries
and hopefully itl boot. typical this happens right after i export some material im happy with. the card data is fine though

aquifer_music · Post by **aquifer_music** » Wed Jul 29, 2015 12:58 am

Can you be a bit more clear what the actual problem is? Is it not powering up? Not saving or loading? Powering up without an os? Are you updated to 1.06os? Have you tried updating is to 1.06 again if so?... this forum rocks, the more descriptive you are, the more help you'll get here.

EG1⃝/EXT · Post by **EG1⃝/EXT** » Wed Jul 29, 2015 1:16 am

i updated the day i got it. it powers on but stays on the initial 'electribe sampler' os load page. with a card in it just stays there. without a card the boot progress bar loads up to the end but stays like that.

EG1⃝/EXT · Post by **EG1⃝/EXT** » Wed Jul 29, 2015 1:34 am

and batteries didn't help. oh frustration

aquifer_music · Post by **aquifer_music** » Wed Jul 29, 2015 2:35 am

Maybe check that the card doesn't have anything else but the OS on it? Doubt it's a corrupt file though seeing as it malfunctions with no card as well... Contact your dealer to let them know the problem exists, they have more say with korg than anyone. Deff contact korg. I really hope this problem gets solved for you. Preface your message to korg with a headline stating that you have already contacted your supplier to no avail. (but expect the typical robot treatment from korg). Best of luck...

7zark7 · Post by **7zark7** » Thu Jul 30, 2015 7:41 am

Maybe check to see that you didn't push one side of the power button further down than the other. Mine got stuck like that once, kinda wedged against the inner cutout. I noticed and re-centered the button when I pushed it again.

-7zark7

dutchcow · Post by **dutchcow** » Thu Jul 30, 2015 8:09 am

Send it to Korg for repair.

Morn · Post by **Morn** » Thu Jul 30, 2015 8:56 pm

I have just registered to let you know: I have had the same issue.
Neither me or the guys from the music store were able to solve this.
I was also searching for solutions or key combos for days. No luck.
In the end I replaced the unit and the new one works like a charm.
I am a bit sad anyway because the broken unit has had perfect pads, the new and working one has the problem with the pads below case level - which is being discussed on this forum.

You should insist on a replacement.
Good luck to you!

dutchcow · Post by **dutchcow** » Thu Jul 30, 2015 9:01 pm

Morn wrote:In the end I replaced the unit and the new one works like a charm.
I am a bit sad anyway because the broken unit has had perfect pads, the new and working one has the problem with the pads below case level

And another bug/issue pops up. Sucks you're now stuck with pads that look like they've been drummed on for decades. Even the cheapest MPC controller has the pads raised nicely. I wouldn't have accepted the other unit and would've asked for one that has no flaws; no hiss/noise on the headphone out (while on battery), no sunken pads, and no "im not gonna do anything anymore" crashes.

It is time for a total recall Korg.

musicmagus · Post by **musicmagus** » Fri Jul 31, 2015 9:39 pm

I had this happen to me once. Got hung up on export all and wouldn't shut down.. I just took the batteries out and cleared the card off and it works fine for me ever since. This only happened on my slowest smallest cheapest sd card. Never since using a quality sd card.

OldHorny · Post by **OldHorny** » Fri Jul 31, 2015 10:20 pm

This happened to me right after Factory Reset. Before that, it worked just fine. Took batteries out, put them back, and it worked again.

dutchcow · Post by **dutchcow** » Sat Aug 01, 2015 7:20 am

High quality hardware with well tested software. Sure got a winner here.

musicmagus · Post by **musicmagus** » Sun Aug 02, 2015 12:46 pm

I agree the E2s is a winner.
Who else makes a $400 machine that does all this?