Unable to register software

Discussion relating to the Korg Legacy Collection (all editions).

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trstack
Posts: 15
Joined: Fri Sep 23, 2011 8:18 pm

Unable to register software

Post by trstack »

I just bought a nano Kontrol2. I have a Kronos, Macbook and Logic.

I downloaded the software bundle which includes the M1Le software. I created a user name and password at korguser.net

I cannot register the product so I can buy the upgrade. I keep going in circles with the damn website indicated I've entered an invalid product code.

Why offer me a product upgrade and make it possible to obtain?!

Maybe Korg could spend a little time on the horrific user registration process.

:evil:
Using: RD-2000, Logic Pro X, Omnisphere, Keyscape, Komplete 10, CFX Lite, Arturia V, u-he Diva, OP-X, 27” Retina iMac

Sold: Kronos 88, Yamaha: Motif XS8, Motif ES8, Motif 8, KX88, TX802, Oberheim: Modular 8 Voice, OBXa, OB8, KX88, Korg: T3, MS20, Prophet 5, Roland D50, Dyno-My-Rhodes, Crumar T2
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Solderball
Posts: 5
Joined: Sun Mar 02, 2014 9:01 pm
Location: Boston

Post by Solderball »

I have the same problem. I just bought a Taktile25 and do NOT have a "Product Code". All I have is Korg Bundle Software pin. I can download the software and install it, but cannot get a license because I cannot register for the Korg User net because I do not have a "Product Code". If I can't get this resolved in a week or so I am returning the Taktile and getting a refund.
Thank You Korg!
Taktile25, PadKontrol, 01W/FD, iM1, KLC, Yamaha S80, Yamaha Motif Rack XS, Yamaha Motif XF6, M-Audio Code61 (x2)
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