Problem with just one key!

HammonDude · Post by **HammonDude** » Sat Feb 10, 2018 1:09 am

I bought a reverse key (Black keys Red Sharps) off of Reverb.com from a private seller and now realize that the second A# does not respond to low velocity. It only makes sound with hard strikes, and only sounds that portion of the patch. I am so distressed by this. Can a new software install correct this or do I have a physical problem with the Bb key itself? I have filed a complaint with paypal and might resolve it with money back to cover my trouble in the repair shop. I have learned my lesson, I could have and SHOULD have bought a new board!

HammonDude · Post by **HammonDude** » Sat Feb 10, 2018 1:48 am

........I just tried to reload my settings and got excited to hear new sounds in my favorites, a few I really got excited about......found a split with no sustain in the bass! So cool!....and then......then...it came back....my depression over the second A# dead key....AGHHH!!!! Only makes sound with hard velocity. This really sucks.

voip · Post by **voip** » Sat Feb 10, 2018 10:43 am

Dirt on the keyboard contact, or the contact is damaged or out of position, perhaps.

HammonDude · Post by **HammonDude** » Sat Feb 10, 2018 2:41 pm

Thank you. I'll try to clean it. Also, my Red and Black key board is not at all "new", but when I checked for OS the number I see on the two knobs is 3 0

Do I have version 3 loaded in this case? Do you know which is the latest version?

I got a nice split bass/piano without sustain in the bass in my favorites now and I dig it! That sound is not listed in the owners manual. ???

voip · Post by **voip** » Sat Feb 10, 2018 5:38 pm

The latest firmware version for the SV-1 is v1.3. For this, the Speed and Intensity knob LEDs should be showing 1 and 3 respectively, when the knobs are pressed in together.

Take care with cleaning the contacts, as attempts to do so could make things worse. Use a good light and some sort of magnifier, if necessary and, if the contacts don't appear to be damaged, try using a can of air duster as a first resort, or a clean brush or both. Check also that the part of the key that presses on the contacts is not damaged.