Getting Prologue repaired out of warranty

[kusho]

My Prologue has a noise issue in the VCOs and is out of warranty.
I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t. Especially considering how bung the Prologue seems to be with hardware issues.

Is this something you have encountered, have you had a synth repaired by a third party?

[kusho]

Okay I got a reply from the NZ distributor telling me to send the unit to them for investigation. So that's good.

[slug]

I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t.

I gotta ask where did you hear that stupid comment? I know Korg NZ Distributers regularly repairs all ages of Korg synths, they repaired a 1980's M1 rack for me last year.

[kusho]

I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t.

I gotta ask where did you hear that stupid comment? I know Korg NZ Distributers regularly repairs all ages of Korg synths, they repaired a 1980's M1 rack for me last year.

That was from someone in the UK about the UK situation only.

[slug]

I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t.

I gotta ask where did you hear that stupid comment? I know Korg NZ Distributers regularly repairs all ages of Korg synths, they repaired a 1980's M1 rack for me last year.

That was from someone in the UK about the UK situation only.

Ah I see thanks that makes sense now - good luck with the repair!