Pa4x OS 1.2.0

Post by **karmathanever** » Tue Apr 26, 2016 4:05 pm

I copied EXACTLY what you did on my PA4X - no freeze!!! Why is that?

I do not have any compressed samples but I do have samples loaded (this was mentioned earlier as a potential issue).

Did you perform a factory restore immediately after the OS update - it is very important!!!

Could this be a manufacturing problem?

Clearly this is not a re-producable bug else it would happen on all keyboards.
There is something different about our keyboards

Could one of you PLEASE reset your entire PA4X - new OS load and factory restore - no loading of samples - just basically Out-of-the-box and see if the problem is still there?

Pete

zoric · Post by **zoric** » Tue Apr 26, 2016 8:54 pm

I have same this bug and it's a known bug and i have done the factory restore after update... I can record the video again with the exact freezing problem in fill to var but what's the point when you don't believe our videos...Pete ,with all my respect,your keyboard is not any diferent then ours,so unless you have some kind of 1.2x or 1.30 software there must be the same bug as on our Pa4x But if you say that it works I believe you....I don't meen to be disrespectful but your posts are misleading in most cases here in 1.20 bug section...every person that has open proof that something is wrong with his keyboard ,you try to disproof that post...it's not the way that we solve this bug issues....I recorded my Midi Transpose video also ,and 5-6 members on the forum reported that MT is not working ,you still don't believe that there is the bug,and you are asking the SysEx that Pa3x sends....Goran has already sent this info....and now this freezing video problem and you don't believe...again I am not here to argue with you or anyone...I spent 3.700 Euros for my Pa4X and that is a quite big price for the keyboard in my and many other countries, where people are working for 200 Euros whole month!!!at least I deserve to write about my problems on this Keyboard ...there are major bug situations on Pa4x and if I have to I will record each and one of them....I will keep writing all over again until Korg fixes up this fine peace of keyboard!!!

MarcoNp · Post by **MarcoNp** » Tue Apr 26, 2016 9:20 pm

You still can not make it clear how we all have the same problems with the operating system only you do not have #karmatheever?

How is it possible that we are all the same and the only thing we write you write against all the monkeys we 're making here? #karmatheever

Again I ask you to give us this shot of video with you how everything works and I'll then if everything was as you say to shoot the video that I break my Pa4x!Fair or not?
And I ask you that until you put video can no longer answer in this topic!
#karamtheever

mintjamman · Post by **mintjamman** » Tue Apr 26, 2016 9:56 pm

Have Korg even acknowledged the issues with OS version 1.2.0 ?

I see many posting that this update has made their Pa4x unstable and in somecases unusable.

Has Paolo offered any insight ??

MarcoNp · Post by **MarcoNp** » Tue Apr 26, 2016 10:05 pm

It does not matter what they do not fit in this topic ! It is clear that there are problems and the operating system and they fringe to the next release! Here the problem is that we all we write that the issues involved to help make all the deficiencies as soon as possible or eliminated eto have one who claims to be with him all the " works " properly and confuses all of us and even people from Korg corporations who probably now working on resolving everything that we said !I again can not be clear how to " him" everything works but with us 50 not working?Or we do not have to do or are we crazy?

Pelefons · Post by **Pelefons** » Tue Apr 26, 2016 11:10 pm

Karmathanever - I understand your rejection to recognize the fact that the software for Korg Pa4X a lot of bugs, and I do not want to regret that I bought a Korg Pa4X instead of the Yamaha Tyros 5. I hope for your understanding to the people who have spent no small amount of money for the Korg Pa4X I personally have spent 3,600 € way to Pa4X I had Pa3X.

By the way I want to see both pluses in update v1.2.0, I liked that added Multisample button [Edite Sample]. A lovely it would be if Drum Sampler added the same button

Please do not disappoint our fans KORG
Good luck!!!

Post by **karmathanever** » Wed Apr 27, 2016 2:47 am

I understand your rejection to recognize the fact that the software for Korg Pa4X a lot of bugs, and I do not want to regret that I bought a Korg Pa4X instead of the Yamaha Tyros 5. I hope for your understanding to the people who have spent no small amount of money for the Korg Pa4X I personally have spent 3,600 € way to Pa4X I had Pa3X.

Quite ridiculous - I do not "reject" anything - I am hoping to help - if my pa4x works and yours doesn't I would like to help figure out why.

Let's compare and try and get to the bottom of this problem

You still can not make it clear how we all have the same problems with the operating system only you do not have #karmatheever?

How is it possible that we are all the same and the only thing we write you write against all the monkeys we 're making here? #karmatheever

Again I ask you to give us this shot of video with you how everything works and I'll then if everything was as you say to shoot the video that I break my Pa4x!Fair or not?
And I ask you that until you put video can no longer answer in this topic!

Firstly is everyone having this problem - I don't think so - I do NOT have this problem and all I am trying to do is help out here by hopefully getting some comparison between my fully working PA4X and your failing PA4X.
Your "monkey" comments are also quite ridiculous.
I am not making this up - I've been supporting forum members for many years the best I can.
When I read about these "bugs" I immediately go and test my keyboard - I am sorry but I can't change the fact that my PA4X does NOT have this problem.

Am I the only one? - Would love to hear from more than just a couple of owners.

Please choose your words a little more carefully and politely.

I'll put a video up as you clearly don't believe my posts.

It does not matter what they do not fit in this topic ! It is clear that there are problems and the operating system and they fringe to the next release! Here the problem is that we all we write that the issues involved to help make all the deficiencies as soon as possible or eliminated eto have one who claims to be with him all the " works " properly and confuses all of us and even people from Korg corporations who probably now working on resolving everything that we said !I again can not be clear how to " him" everything works but with us 50 not working?Or we do not have to do or are we crazy?

How many owners are we talking about here - with this problem - is it possibly a hardware problem as clearly the OS works OK on some keyboards

Nemik · Post by **Nemik** » Wed Apr 27, 2016 4:18 am

Pete, few days ago I decided DON"T even bother try to help with Pa4x problems.
Some people called my post "childish prompt" , so be it !!
I will step back, let them be on own.
I am very sorry for all, who got offended by my post, I am not working for Korg, I am only try pass my knowledge and experience to help people;
Also I understand you and others (except Paolo) has nothing to do with Korg.
This forum is complete independent, is not Korg Customer Service, posting , repeating same problem all the time is not helping, is not speed up anything, is only creating chaos on forum.
Complaint should be addresses directly to Korg via customer support, the must read them, but they don't have to read post on forum.
I fully understand is many bugs, they always are, but they not critical, I know many happy people play live on Pa4x, they just avoid using function, which need to be fixed.
Freezing after try to save assign Fill mode is a bug, but is not super imported for playing, just don't use this option until next update.
Importing compressed Sample fromPa3x, ... only few people has problem, rest say is all fine, except need few tweaking, which is normal since Pa4x using different sample database.
But long story short, I am out, frankly I'm tired out hateful pointless post.
Good luck for all.
Hope Korg fix your all problems soon.

Post by **karmathanever** » Wed Apr 27, 2016 5:43 am

Yes - I understand Nemik - I did see that!
It is not pleasant to be called a liar, be told to prove what I am saying in a video else stay out of the discussion and accused of making others look like "monkeys" (their word, not mine).
All very unnecessary and very immature comments.

It is important for other owners AND Korg (if they are reading this) to know that this "freezing" problem is NOT present on all keyboards running 1.20.
Hence this could be a hardware issue as opposed to an OS problem - or something else.

I empathise with owners experiencing problems and yes, I have some of those problems too - fixes are on the way.
I also can appreciate the emotion and frustration but blurting out immature accusations is unacceptable.

Sensible suggestion of yours Nemik - if you know there is a problem, avoid it until fixed.

Cheers

Pete

Post by **karmathanever** » Wed Apr 27, 2016 7:03 am

zoric wrote:Pete ,with all my respect,your keyboard is not any diferent then ours,so unless you have some kind of 1.2x or 1.30 software there must be the same bug as on our Pa4x But if you say that it works I believe you....I don't meen to be disrespectful but your posts are misleading in most cases here in 1.20 bug section...every person that has open proof that something is wrong with his keyboard ,you try to disproof that post...it's not the way that we solve this bug issues...

That is totally unfair - there is no way I try to disprove these issues.
They are reported and I anxiously try them on my PA4X - now, so far, ALL I am talking about is the "freezing" problem.
I copy the posted videos several times - I cannot get my PA4X to freeze.

Because of that, I do not believe everyone has this problem - the issue is better solved if the information is complete - the fact that this freezing happens only on some keyboards implies that it MAY NOT be an OS bug but rather relate to something else.

It is more helpful for Korg to know that it is NOT a problem on all PA4X keyboards than for them to think it IS.

Process of logical analysis....

Pelefons · Post by **Pelefons** » Wed Apr 27, 2016 7:47 am

karmathanever if I offended you than that, then I apologize.

OK. Once again, I did [Restore Factory Settings] and found the cause of the problem hovering before upload my SET I removed therefrom [GLOBAL setings], and then the problem was gone. But !!!, the parameters [FILL MODE] are not saved to the user's style. Try also who have problems.

zoric · Post by **zoric** » Wed Apr 27, 2016 8:00 am

Look Pete,there was no freezing on older OS so it's not a hardware issue and if there is just one faulty Pa4x that owner deserves full attention from Korg....again your different posts are pushing Korg away to help that ONE ,but not less important person then You and me....obviously there is a bug in fill to var,sinse you can't save the changes to fill ,or that to is working for you?!Again I am not offending anyone,I just want to fix these problems!

MarcoNp · Post by **MarcoNp** » Wed Apr 27, 2016 9:41 am

These again persistently claim to all of you is doing legal? Ask me how you love video transpose via midi out with other keyboards? Ask me a video that you do all the samples without compression? I'm not that easily compress your samples and compress them when there are several loops you will not let me do the if the audio format that requires the Korg! How I used only reduces the upper 1 and the indicated volume if we link up? Why will not we just separate out the kick 1 and the rest of the drum that we go out at 2 than throws everything on both outputs? Why is the problem of the fill mode? I'll miss you saying you choose to say? Come out to me that these video outputs only the kick 1 out everything else out on 2? Drop me a video that you order to transpose midi out? Throw me a video of upper tracks? I do not want to compress the samples, because I want you to work as 1.20 before deploying the operating system! do not pretend to be so smart that's my advice! I told you so do me a video file that you all this works and I'm going to make video footage that I'm breaking my Pa4x and put an end here! Please do not talk nonsense, or convince me to the contrary such osto gonna put all the video that you like as we are set up in the previous examples! #karmatheever

Post by **karmathanever** » Wed Apr 27, 2016 2:49 pm

Zoric wrote:again your different posts are pushing Korg away to help that ONE ,but not less important person then You and me....obviously there is a bug in fill to var,sinse you can't save the changes to fill ,or that to is working for you

If a problem is simply a one-off then of course that one owner should get the problem fixed through their warranty.
If the problem is general on all keyboards, then Korg should (and have always in the past) address the problem - most likely an OS fault.
If the problem is on a few keyboards but not all then that is not necessarily an OS fault and could be hardware or something else.

If Korg are going to investigate any problems they need as much information as possible.
I would really like to know how many owners can replicate the PA4X freeze as per this video:-
https://www.youtube.com/watch?v=mkDG5sa63Hg
I CANNOT - this would potentially indicate that it MAY NOT necessarily relate to the OS. Korg need to know this if there is any chance of a fix. Korg need to be able to replicate it too - what if they CANNOT - like me - what do they fix?

I am not pushing Korg away - I am providing very relevant information.
I am waiting for someone else to confirm that it is not a problem on their keyboard.
If I am the ONLY one then Korg should take my keyboard back to help them fix the problem.

I have taken a video (identical to "Pelefons" post above) and I will make this available to Korg if required.

In summary - in case this helps those with the problem my PA4X is as follows
I have samples loaded and working
I have a Direct SET linked
I have not changed any factory settings
I have changed "my Favorite" startup Style - the style is a factory style.
I have 1.20 installed with full factory restore.

I would so dearly love to get one of these "freezing" PA4Xs next to mine to perform a deeper comparison.

This is a nasty problem indeed and my only interest is in helping to resolve it if possible.
I'll even load in your default SET on my PA4X and try it if you wish.

The fact remains that my PA4X does not freeze when performing these functions.

YES - the FILL-to-VAR settings are not saved - this was reported a while ago.

Cheers

Pete

zoric · Post by **zoric** » Wed Apr 27, 2016 3:33 pm

So go and get one another Pa4x to some of your friends near by....I have at least 10 -15 owners of the Pa4x that are not registered on this forum,but on our public group on Facebook...every one of them have a freeze when they try to lock and then change style...I can't force everyone to record the video so you can start believing in this matter...I don't know are you yet belive in Midi Transpose...a lots of people are complaining to this bug becouse it's very important to their live performance with other keyboard....please let us see your Pa4x not freeze ,record that video that you promised a long time ago...you never recorded Midi Transpose video you promised,and I showed to you that you are wrong...record your cideo and I will record my where it freezes!!!