Korg OS Update Feature Wish List

Sam CA · Post by **Sam CA** » Tue Feb 09, 2010 4:33 am

No we're not lucky. Every company is suppose to have a way to communicate with the customers. It's a very basic standard nowadays. Even if you buy a $20 software, it probably has its forum, or some kind of customer serivce. Korg has none of those. You can't reach them by phone, or e-mail. I've tried more than 40 times and still waiting to hear from them. If they monitor this forum, it's for their own benefits as well. A lot of questions get answered by users around here. And I don't think if korg is paying any of the experienced users to answer those questions. They dont' even have an official forum which I imagine would be a big hassle to maintain. Someone else has done the job for them already. All they have to do is to show up from time to time and say a few words. If they don't show up in a place like this, so where would be the place in your opinion that they should show up? Of course, you wouldn't need that. You have the perfect OS, perfect keyboard, perfect attitude towards anything that korg does, so why would you need to hear from them?

karmathanever · Post by **karmathanever** » Tue Feb 09, 2010 5:56 am

Oh No Sam!!! Here we go again.....

Every company is suppose to have a way to communicate with the customers.

Not true but as we are talking about Korg - they do have this - and it is huge - just like Yamaha, Roland etc..etc..

... forum, or some kind of customer serivce....Korg has none of those.

An opinion perhaps, but not fact

You can't reach them by phone, or e-mail. I've tried more than 40 times and still waiting to hear from them.

Maybe this is "country" related. I, and all the people I know with Korgs here and in the USA, have no problems with communication. Each country usually has a main distributor - as Korg themselves have said, the local distributor manages the product for that country.

If they monitor this forum, it's for their own benefits as well.

I sincerely hope it is !!! - otherwise the next release of keyboards are going to be produced without consumer feedback. Korg DO monitor this forum.

A lot of questions get answered by users around here.

...the purpose of most forums...

And I don't think if korg is paying any of the experienced users to answer those questions.

... it is a user forum, not employee forum ... applies to most forums whatever the products.

All they have to do is to show up from time to time and say a few words.

Korg are under no obligation to say anything, or show up or comment - but they do - that is why we have been given OS releases to fix problems and provide new features - that's pretty good in my book.

If they don't show up in a place like this, so where would be the place in your opinion that they should show up?

Why should they "show up" anywhere. They don't need to "show up" in odd places - they already have their own massive world-wide marketing full of information, demos, descriptions, news etc.. Have you never seen these?

Of course, you wouldn't need that. You have the perfect OS, perfect keyboard, perfect attitude towards anything that korg does, so why would you need to hear from them?

I don't understand this, but if you were referring to ME, then I will treat that comment as pathetic, and with the contempt it deserves.

Vangelismusic · Post by **Vangelismusic** » Tue Feb 09, 2010 8:35 am

I think Assyrianpianist is right in all of what he wrote, and as far as KORG sales they are bigger in the rest of the world than in the US, so they should hear the rest of the world, and although I am hooked on the KORG's because of the support that I have with the sounds and the styles, the hardware today from KORG is crap! how can you buy a KORG PA2X or a PA800 and after a year or so have problems with switches and LED's or joysticks? not acceptable at all.

worth · Post by **worth** » Tue Feb 09, 2010 8:46 am

if the product is so poorly made,and so poorly supported and you are so unhappy with the customer service, why do you own a Korg product at all ?

Vangelismusic · Post by **Vangelismusic** » Tue Feb 09, 2010 9:06 am

worth wrote:if the product is so poorly made,and so poorly supported and you are so unhappy with the customer service, why do you own a Korg product at all ?

The main reason "support that I have with the sounds and the styles"
did you ever search on Youtube the word PA800? the biggest percentage is Oriental players, that alone,says something about the amount of styles that are made for that keyboard.

Sam CA · Post by **Sam CA** » Tue Feb 09, 2010 9:24 am

worth wrote:if the product is so poorly made,and so poorly supported and you are so unhappy with the customer service, why do you own a Korg product at all ?

Worth please stop making these nonsense comments. If you guys are so obsessed with korg, that means nothing to the rest of us. You come up with these cheezy lousy analogies that can barely convince a 5 year old kid. You guys have no tolerence whatsoever , when anybody complains about anything korg has ever made. It's like a a big religious taboo, that no body can say anything against it. Those examples that you use are just too funny dude. You just dont' like anybody to brings up any imperfection or any kind of request for anything. All you can say is some childish stuff like, " oh , if you don't like it , then why you keep it", " oh how would you feel , if you sold me a car, and I kept coming back for more", " it must be just korg that people expect upgrades from", "it's just korg that gives free upgrades" , ....Do people make unreasonable requests? Yes, they do , and they do it often. This one dude in particular keeps comparing his computer set up and plug ins and sample libraries to this arranger keyboard. That's just bullcrap. However, there's plenty room to make this a better product specifically related to what it does best, "being an arranger keyboard". If you think people can just buy a keyboard and figure it all out in 15 days or whatever the return policy is, you've been to unfair. Not too mention "IGNORANT", if you think the return policy even exists in many countries. A lot of people can't afford selling their keyboard half the price , and so on.....IF you're too happy with what you have, then why you're getting involved in a thread totally not related to you? You're not in any position to tell people why they should or should not keep their keyboard for obvious reasons. By the way what's the big deal with the word "FREE" you guys bring up all the time? So many times you throw that at our faces as if that's been a life saver or something. You're so stuck on that "Free word" like you've never seen a free upgrade in your life before. That's sad dude. If people could afford to spend $3000 for a keyboard, they could probably afford a $30 fee every 2 years for a new OS upgrade. Korg didn't just give it for free. It was a marketing decision for their own good, before it was for current customers. What the hell dude!

worth · Post by **worth** » Tue Feb 09, 2010 1:23 pm

I did not tell anyone why they should or should not own a korg keyboard. I asked a question. There is a difference. Read my post again .

I dont know what about my posts have bothered you or got you so heated my brother. It is unlike you to be this agressive. PM me and lets take this off the forum and see if we cant reason out whatever problem you may have with me.

miden · Post by **miden** » Tue Feb 09, 2010 7:31 pm

Can we PLEASE keep this thread "pure"...it is about what we would like to see added to future releases.

NOT about personal opinions concerning Korg!!!

karmathanever · Post by **karmathanever** » Wed Feb 10, 2010 3:08 am

(Fair comment miden)

The only reason I have responded this way is that defamatory, illogical, incorrect and inappropriate statements about members of this forum and Korg are very misleading to newer users. I empathise with those who have experienced problems and we are all here to help wherever possible.

We cannot fix hardware problems or improve or solve problems relating to contacting Korg distributors in different countries, but we can try to advise and help and encourage to the best of our knowledge.

The constant pathetic bickering, whinging and defamation is tiresome, inappropriate and misleading. If anyone is that dissatified then they need to re-address their needs, their rights and products they buy - it's a simple fact of life.

There are many things I would like "added/changed" to my PA2Xpro but I am very satisfied with the way it is - that is, it does EVERYTHING and MORE than its specifications - it is good value for money IMHO.
Expecting any business to constantly throw improvements to their products for no return demonstrates a total lack of knowledge about "business" - particulary in comptuter technology related businesses with which I have been actively involved for longer than most forum members have been alive

I am focusing on enjoying what I have - like Rikki who is really giving us even more to enjoy.

Life is great....
Music is life....
"A picture paints a thousand words.... Music paints a thousand pictures....."

Enjoy it.....

Cheers

Pete

miden · Post by **miden** » Wed Feb 10, 2010 3:30 am

Pete, sorry m8, way NOT directed at you my friend..just these other jokers who want to take every opportunity to jump on a soapbox, no matter how WRONG they are

Cheers
Dennis

PS: I, like you, am totally happy with the PA as it is, BUT if there is a wishlist going....wellll...why not

karmathanever · Post by **karmathanever** » Wed Feb 10, 2010 5:39 am

Hi Dennis

Dennis wrote:NOT directed at you my friend

I had realised that - no problems.

I, like you, am totally happy with the PA as it is, BUT if there is a wishlist going....wellll...why not

+1

miden · Post by **miden** » Wed Feb 10, 2010 5:46 am

some1uk03 · Post by **some1uk03** » Wed Mar 10, 2010 10:39 pm

Been well over a month since I started this thread and yet NO Korg Officials / No OS Updates!

It seem we just brag on about things... but without any end result...

Are we all wasting our times?

karmathanever · Post by **karmathanever** » Thu Mar 11, 2010 2:25 am

some1uk03 wrote:It seem we just brag on about things... but without any end result...
Are we all wasting our times?

This website wrote:An independent forum for Korg product users and musicians around the world.
Not affiliated with Korg.

Please ask Korg - this forum does not have the answers - it is not associated with Korg in any way.
Cheers

Pete

Musicadi · Post by **Musicadi** » Fri May 21, 2010 12:44 pm

Ok, hope we can get back to the REAL topic here. First of all, I own a PA500 (don't really need the extra stuff on the 800 or 2x and I use it with a master keyboard anyway - for those of you who care

). So here is my wish list for now (maybe you will recognize some of the functions from Yammy PSR, but in my opinion it's all very useful stuff):

1. Automatic turning OFF of the SYNCHRO START, once you pressed a key and the accompaniment starts (I guess very easy to implement).

Why? Because after you press Ending, you can't play anymore once the ending finishes, without having the whole thing start again (especially in full keyboard mode). On the other hand, you can set SYNCHRO START to ON in SONGBOOK anyway, so it turns back on whenever you select another song.

2. Automatic FILL when you change VARIATION (of course a suitable fill for the coming variation).

Why? Simply, so you don't have to press 2 different buttons (if you haven't set FILL MODE to Var. Down - Var. Up). Or, if you did set the fill mode to var. up/down, so you don't have to press again 2 buttons again, if you want to reach var. 3 from var. 1 with a fill-in. Did that make sense?

3. A polyphony usage indicator.

Why? So you know how close you are to the end

Ok that's it for now, hope we can get some of hese

Adrian

Korg Forums

Korg OS Update Feature Wish List

My wishlist :)