Very well said, jimknopf, [Quote] 2. same counts for some kinds of issues, of which some often go unnoticed, even when you test a new device for several days. If it is something of general importance with a smart alternative not requiring too much programming to fix, and causing constant trouble in everyday musical life, it's exactly the advantage of a modern, software-OS based system to fix it, and I would have no understanding as customer for a company which does nothing about it and refutes any customer dialog about such issues.
The "buy a thing as it is and shut up" perspective can no longer count on being accepted, and it can't for very good and solid reasons which have nothing to do with unreal expectations or company bashing.
It's a partnership issue, and good customers will award good partnership with money. I certainly do and am VERY aware how companies behave concerning this.
Reggmail [Reply] I got very tired of companies putting out product that many of us get googoo eyes over, run out and spend lots of money $$$ and buy it, just to find that in a year, you now own an expensive paperweight like Korg did with the Zero 8 / 4 mixers, and many other innovative products that Korg manufactured. (thay have a public track record of doing this) Why, becouse we allow them, for me, the chickens are coming home to roost.
JimH [Quote] I suppose loyalty does translate into dollars in the end, but it's probably tough to identify which of the total dollars are loyalty dollars. So maybe the best we can do is be smarter buyers and watch out for that.
I would like to get a commitment from a company that they would update software to keep compatibility with computers for X number of years. But I just don't think you can really believe it. Company policies and employees can change. At the risk of sliding into a political rant, at the real root of it is probably just capitalism. Companies answer to shareholders and thus do what is most profitable, and capitalism says that is what's right. The only thing I know to do is to be smart and not forget a company's past behavior and then vote with your dollar.
Reggmail [ Reply] I Agree, you make some good points, but I believe if more people stand ground base on company support, hold them accountable for their products it will make a difference, your vote with $$$$$ will make a difference.....Sing me up. Just so you know, Yamaha supported mLan from with updates from 2003 to 2007, 3 years or more I believe would be acceptable for most.
MartinHines [Quote] I disagree. I don't see Yamaha releasing any more functionality updates with their products than Korg does. The Motif, Motif ES, and Motif XS all had a few updates. The big accomplishment of Yamaha is their 3rd party support for new sounds.
Also, traditionally Korg has not invested that much effort in lining up 3rd pary sound support, so I would not expect that to change.
As Sharp suggested, you should only buy the Kronos (or really any product) for what it does today. If not, you are setting yourself up for disappointment.
Reggmail [Reply] Here are the facts, M-lan was out over five years ago when I hade the Motif ES in 2003.
http://www.vintagesynth.com/yamaha/motif.php I believe that Yamaha just recently dropped it after the XS, also they have been supporting the Motif XS, since it came out in 2007 with updates and fixes as well as third party support....( Got To Give The People What They Want ), and as I said, (Giving Credit Where Credit is Due). Why don't Korg support third party developers?
Also, Just so you know, Motif XS (and I'm defiantly not a Yamaha groupie by no means) but as an example, Yamaha released a new update, added tap tempo and others improvements for the Motif XS, that was just release last week 2011 on a 4 year old Workstation.
Hint, Hint...Korg never addressed any questions concerning this concern and it's been on this forum and other forums for weeks.
For Korg not to answer and submit to future support was the answer that I was expecting from Korg. ( Korg's no answer, was an answer to me )
However, ( for me,) it was the writing on the wall, a $3000 and up keyboard for just a year support and a ( ''It Dose What We Say It Does Now'' Warrantee ) is not enough for me, considering Korg's track record.
http://www.djforums.com/forums/showthread.php?t=165742 along with many others Korg products.
This made me put the breaks on the Kronos Workstation product, and that's just my vote, and you are entitled to yours.
With a computer or two, controller, workstation, modules, along with the lower price of SSD's, good VST's, a DAW' incorperating good plugs will give me the flexibility (and third party ) that I need for future upgrades and not be stuck in this Workstation hype box. and yes, powerful better priced Laptops with voltage regulators are becoming more popular for live stage performance uses as well.
All that I'm trying to say is be cautious, I hope that people don't go out and spend their money then have Korg pull support after a short time.
We need to start setting the bar for these company's to earn our support and give more support on their products before they get our money. That's just my opinion.
Peace & blessings.