Kronos 88 and RH3 keyboard faulty

Laste7 · Post by **Laste7** » Mon Oct 17, 2011 10:21 am

For those using the ds1h damper from korg: you have to calibrate it in global mode. If you don't do it, you will have similar problems...

PianoManChuck · Post by **PianoManChuck** » Mon Oct 17, 2011 11:40 am

Laste7 wrote:For those using the ds1h damper from korg: you have to calibrate it in global mode. If you don't do it, you will have similar problems...

I posted on another thread that doing this actually fixed my problem! I have not had any more problems since calibrating the DS1H pedal and its been that way for a few days now. I'm ecstatic

runningman67 · Post by **runningman67** » Mon Oct 17, 2011 2:45 pm

Nice one chuck. No problems to report here either

PinkFloydDudi · Post by **PinkFloydDudi** » Mon Oct 17, 2011 6:13 pm

Korgstream wrote:PianoManChuck, it's awful.
Even worse, hundreds of Kronos users can detect this problem in the near future.
And some Kronos users may simply not notice it now, and they find a problem only when the end of the Korg warranty.

Or when they read this thread and see the possible solution is to simply calibrate your pedal?

Chuck - great to hear it is working now! Hopefully it stays that way.

I typically calibrate anything that can be calibrated when I first buy something. Solves issues like this some times.

PianoManChuck · Post by **PianoManChuck** » Mon Oct 17, 2011 6:37 pm

PinkFloydDudi wrote:I typically calibrate anything that can be calibrated when I first buy something. Solves issues like this some times.

I wish I'd have known that calibration was even needed! I've always just plugged in a sustain/damper pedal into any of my past synthesizers and they just worked... most that needed to be done was switch polarity sometimes. However, the DS1H is a half-damper, which is different than the typical on/off behavior of normal damper pedals. BUT... I had no idea that a "calibration" was required!

I surely hope that anyone with a Korg DS1H damper pedal who's experiencing note cutoff problems makes it to this section to read this!

Korgstream · Post by **Korgstream** » Mon Oct 17, 2011 7:45 pm

PinkFloydDudi wrote: Or when they read this thread and see the possible solution is to simply calibrate your pedal?

Yes, of course. In such cases this may help. Thanks to PianoManChuck.

kron · Post by **kron** » Mon Oct 17, 2011 8:28 pm

Ok folks, I'm happy for those who got it fixed with pedal calibration. For me, it doesn't work. I tried recalibrating the pedal several times today, no change. Still feel and hear the note muted / triggering twice.

So, we need a PROPER fix. No communication from KORG yet - what a shame!

MarPabl · Post by **MarPabl** » Mon Oct 17, 2011 8:51 pm

Well if the problem has been solved by calibrating half damper pedal... Do you think that if you try Aftertouch calibration, the issue could be solved?

PianoManChuck · Post by **PianoManChuck** » Mon Oct 17, 2011 8:58 pm

kron wrote:Ok folks, I'm happy for those who got it fixed with pedal calibration. For me, it doesn't work. I tried recalibrating the pedal several times today, no change. Still feel and hear the note muted / triggering twice.

So, we need a PROPER fix. No communication from KORG yet - what a shame!

Might be worth trying a regular on/off type of damper pedal, just to see what happens... ?

Korgstream · Post by **Korgstream** » Mon Oct 17, 2011 9:00 pm

kron wrote:Ok folks, I'm happy for those who got it fixed with pedal calibration. For me, it doesn't work. I tried recalibrating the pedal several times today, no change. Still feel and hear the note muted / triggering twice.

So, we need a PROPER fix. No communication from KORG yet - what a shame!

+1
As i understand, some people does not have any pedal but still have a problems with keybed.

maxtub · Post by **maxtub** » Mon Oct 17, 2011 9:03 pm

kron · Post by **kron** » Mon Oct 17, 2011 10:15 pm

Korgstream wrote:
kron wrote:Ok folks, I'm happy for those who got it fixed with pedal calibration. For me, it doesn't work. I tried recalibrating the pedal several times today, no change. Still feel and hear the note muted / triggering twice.

So, we need a PROPER fix. No communication from KORG yet - what a shame!
+1
As i understand, some people does not have any pedal but still have a problems with keybed.

Correct.
PianoManChuck, I tried using a Roland pedal, KORG PS-1 as well, just to give it a try.
How do you guys usually upload a video? I can upload one if I know where to..

PianoManChuck · Post by **PianoManChuck** » Mon Oct 17, 2011 11:34 pm

kron wrote:
Korgstream wrote:
kron wrote:Ok folks, I'm happy for those who got it fixed with pedal calibration. For me, it doesn't work. I tried recalibrating the pedal several times today, no change. Still feel and hear the note muted / triggering twice.

So, we need a PROPER fix. No communication from KORG yet - what a shame!
+1
As i understand, some people does not have any pedal but still have a problems with keybed.
Correct.
PianoManChuck, I tried using a Roland pedal, KORG PS-1 as well, just to give it a try.
How do you guys usually upload a video? I can upload one if I know where to..

My understanding is that half-dampers only work with their respective brands (ie: Korg half-dampers work with Korg keyboards, Roland half-dampers with Rolands, etc), whereas regular on/off type dampers will work with anything (but may need to have their polarity switched).

Videos are usually uploaded to your Youtube account, then you place a link to it within your message here.

There was another person on the forum here who had a faulty damper pedal (not a half-damper) and when he replaced it, his problem with note cutoffs also disappeared.

If you still have a problem with note cutoffs after switching pedals around, there's two things: 1) wait for the OS 1.5 release which we're all hoping fixes it, or 2) contact Korg support.

Just a side note to everyone: I know people here keep saying "No word from Korg here" but this is NOT Korg's forum - the forums here are not affiliated with Korg, they're privately run by an individual... if you want an answer from Korg, you'll need to contact Korg.

kron · Post by **kron** » Tue Oct 18, 2011 7:09 am

PinkFloydDudi · Post by **PinkFloydDudi** » Tue Oct 18, 2011 5:15 pm

kron wrote: The reason I 'tried' using other pedals is just to give it a try, because of the idiotic symptoms if this issue. DS-1H that I have got is a brand new, which doesn't work either. Notes cut off and repeat even without connecting any pedals at all.

The newness of your pedal has nothing to do with anything...

KORG makes official announcements this forum - check the thread about discontinuation of Oasys, which was made ONLY on this form. Moreover, my dealer has contacted KORG since ages and hasn't received any response. It is a shame that such serious issues cannot be even identified before taking a £3,000 product to the market and fixed months after releasing it. The silence is insulting and shows disrespect towards customers.

How many times has it been said that this is not an official forum? They owe zero responses on this forum to any of us.

If this is a pedal calibration issue, why in the world does KORG commit that 1.5 will include a fix for it rather than asking the users to simply calibrate it? This shows the amount of confusion KORG folks themselves have in their minds and the users are adding to it.

You have ZERO idea about the inner-workings of the issue, so who are you to comment on it?
There is ZERO confusion from korg - they have made zero comments on the issue. People like you are probably why! They want to make sure they have a guaranteed view and resolution to the problem before making comments - they don't want to come across as confused now do they?
The 1.5 patch will possibly eliminate the need for that pedal to be calibrated?
This shows nothing about Korg themselves and the only thing you are doing is making ASSumptions.

To summarise, I'm VERY clear that _my_ issue with note cut-off has nothing to do with any pedals. This is 200% mechanical problem.

Man if you are 200% positive you know what the problem is - why not tell them how to fix it?