Korg Forums

Anukis wrote:HI just wondering Jerry can you put the Oasys black pad triggers on the m3? The one under the screen? I bought a brand new m3 73 today!!!

Nope, sorry.

Regards,

Jerry

my triton le button is not working...
what can i do ?

I'd just like to take a moment to thank Jerry for sending the email message out to the Korg staff. I referred the customer service lady to the August 16th post that Jerry put on this site. She checked her work email (I guess that's how she checked it) for that date (or around it) and found the message from Jerry. She put me through to the department that could help me... then one more transfer and I was go to go!!! My replacement buttons are ordered and on the way (the guy said, hopefully they'd be shipped out on today).

I'm very happy and it shows that persistence (without a bad attitude) pays off in the long run.

Thanks Jerry. And I'd also like to send a shout-out to EloiseB in Korg customer support.

Thanks for your patience and willingness to help.

KORG USA for the WIN!!!!!

I wonder if this is still valid, if Rich or Dan can say anything on this...since i
am not able to deal directly with Jerry anymore... ...i have few worn
out buttons on my M3...

Thanks

Yep... Offer is still good...

RE: Replacing Worn out M3 Buttons

I sent an email to support yesterday and got an email today saying my replacement M3 buttons are on the way! March 21, 2011.

I am very happy with the quick response. Hopefully, it will be easy to install.

Thanks.

Rick

If you buy a new M3 now, does this problem still exist or was something done with new ones being built to eliminate this problem?

Hi, Dear all, I am a user of M3 from HK, do anyone
know if the service of changing button capable to HongKong?
Thank you so much!

OK we all know Korg is replacing worn buttons. But once you get your new buttons what is the trick on replacing them without breaking the switches?

I did not get any instructions on how to replace my buttons and I do not see any Youtube Videos of anyone doing this.

jerrythek wrote:This message is for US owners of the M3 who have worn text on some of their buttons:

regards,

Jerry

What about worn text on buttons for EU owners of the M3?
I also have some buttons with worn text.

Vlatko.

Scimonetti wrote:OK we all know Korg is replacing worn buttons. But once you get your new buttons what is the trick on replacing them without breaking the switches?

I did not get any instructions on how to replace my buttons and I do not see any Youtube Videos of anyone doing this.

I think I have the instructions I will post later tonight if I do.

Success!

I replaced the buttons without breaking switches or scratching my keyboard, and it is EASY to do.

I called Korg Service/Support and they suggest to replace the worn button's that you take strong adhesive tape (like duct tape or gaffers tape) and apply the tape to the face button of the worn button, and then yank it out. They did not want me prying the button out with a small screw driver because you can scratch the keyboard and leave tool marks.

I recommend you use their method FIRST. But I tried it, and I couldn't pop them out, so I CAREFULLY used a small jeweler's screwdriver, and they pop out very easily - without leaving tool-marks or scratches if you are careful.

As soon as I finished the job, I put clear tape over the top of all the buttons to protect them from wearing off again. It looks GREAT, and I can tell what button I am pushing once again.

goldberg96 wrote:If you buy a new M3 now, does this problem still exist or was something done with new ones being built to eliminate this problem?

Yeah, the button printing can still wear off. too bad they vendor who makes the M3 buttons for Korg didn't emboss the printing. But once I got my new (free) replacement buttons, I put clear tape over the top of each button. It looks great and you don't even notice it, and it solved the problem.

Korg Knob Block for M3 right side

http://www.guitar-parts.com/catalog/kor ... right-side

I only need 3 buttons do you guys still have them?