It seems incredible to me that a person would pay $4000.00 for a keyboard and be happy; after having to go into it to quiet a noisy fan, send it back
its a funny think but i saw this for many years with the Access virus ti which was sold as non working really in multi mode and then owners were used as beta testers.
A big part of why people buy into a company and its new products is that i think underneath it all they quite like feeling part of the shift forward and some actually like problem solving almost in a sense feeling part of the company ( even if you paying massive amounts of money to be in essence a beta tester )
With the kronos i would expect for the money a much higher build quality but then the working aspects and synthesis is jaw dropping if you into the esoteric side .Its + and - as with most things in life.
I do see what your saying and see where your coming from , these synth companies on the one hand develope amazing new features and then on the other build them into pretty poor quality hardware but then profit is a major factor in any business and we are not in the age of ' morality ' at all .Its about selling plastic keys and parts at premium prices .
Personally i never buy synths new now and buy them normally 30% less retail or more a while after they are released , i hand back , read all the problesm , weigh things up and then buy later as prices fall . That way these manufacturer issues are less an issue as i feel i got better value.
My response to the bad build quality and issues with the Kronos was to buy one 12 months after release from us at about £1000 less than the new uk price ,that way i felt i had a better deal and can allow Korg its lameness.
I dont think any new synth is worth what is sold for in truth unless its an extremely well build boutique synth.
I am not convinced the Kronos is as bad as people make out , yes it has issues that really could have been sorted out first but i think companies have a very thick skin to this now and ' using ' the customer in a sense.
I realised this when i saw how the Oasys users and ' investors ' were Utterly sold down the road , that was very telling but a natural business move from a Business who saw an unviable product in some sense and a potential new '# oasys '
Everyone seems to be ' shafting 'everyone else in this day and age , are we really shocked ? business is moraless or most i have to deal with accept small cottage / personal / boutique companies and one or 2 very rare bigger companies .