Kevin Nolan wrote:
Korg are not blameless. They are too silent for my liking (but which company isn't?). They upset me as much as they did you - but - they are NOT worse that other companies. If you do not want to buy Korg in the future that's your choice, but do not come on this forum and offer false arguments to the effect that Korg are worse than other companies - they are not. They are far from perfect, but IMO they continue to be innovative very well in what is a very, very precarious business - and I'll live with that.
I'll say no more on it.
Kev,
God only knows that you and I can have our fair share of different opinions, as we did over the past years... And we've always - at least I think so - managed to keep that to a reasonable, and civil debate. I'm pretty sure you can say that about most of the people here as well. So don't let yourself be hurt by someone who's just being mean.
A bit offtopic for me - Korgforums and their owner and a "mother side-company", Irish acts are.... Irish, for a crying outloud. I've traveled around the world and back, met quite a few Irish people and I only have nice things to say about them. Just take Sharp for example. Enough said.
I really think that this is a type of political-racial-whatever discussion that needs to be stopped and burned in flames, deleted and forbidden. We're here to discuss products, past or present or future, announced or unanounnced, and help each other with advices and music and whatever. I absolutely dislike this kind of discourse when "someone's ass becomes his mouth". I'm sure you get the metaphor.
Just relax and keep doing your thing. I'm sure users who know what the heck they're talking about and why they're here appericiate your presence.
BTW, if I could offer one piece of information on "manufacturers being opened or closed to users and buyers"... Just check xtremesystems forum. This is the central place for overclockers from all over the world, with questions that far exceed normal level of knowledge of computer hardware. But there's this one thing - every single hardware manufacturer's people are there, all the time. Not because someone from "up above" tells them to, but because this is an elite website where people discuss stuff related to hardware and they personally want to be involved. Many of my friends from the hardware industry are there all the time, talking to their customers and offering them a level of support that you can't dream about when you're being treated in these KORG ways. Which is a company policy and a calculated move, not something that "just so happens".
There's one question that some OASYS owners have asked here - to be told "straight in the face" in one simple sentence - that SW-wise, OASYS is dead. Why should that be a problem? Kronos is - however you put this - an upgrade on OASYS software, and to me this seems like a reasonable question.
You know what, when you're a leader in something, that means responsibility. That means that you can also take it to the chin when you screw up, which KORG did, in a number of ways in the last couple of years - OASYS, M3 which didn't sell all that well either (funnily enough - I told that to people from KORG UK on a meeting, straight in the face when they introduced it - "iKorg is not going to do well"), and then went back with OASYS II-meets-KRONOS concept. This is a nice mess. Intel screwed up a couple of times - big time. But they took it "like a man", from everyone - and everyone were kicking them in the face, said "OK, we screwed up and we're gonna do better in the future", and they did it. To the letter. KORG as a company doesn't understand that. They've been a leader in this industry for what - 10-15-20 years - and still haven't really figured out what that position means. OASYS owners treatment proves that rather eloquently - and I'm talking about communication, not product support per se. Don't even get me started on Daz, his years and years of efforts, for free, to deliver something, without a shred of support from KORG in terms of basic information. He had to brute-force everything by himself. That's just freakin' insane. In my world, when you have a developer that wants to do something for you and your buyers, for free, you help him out as if he/she is a last drop of water on the palm of your hands. For example, this is something that - in IT - NVIDIA does supremely well, and AMD poops on almost every day. And they're surprised why they're just not as successful and as innovative as others are.
BTW, it's obvious I'm talking about companies that are 10, 50, 100 and many more times the size of KORG. I really don't want to be rude at all, but it's a valid comparison.
Actually, this is exactly what pisses me off now for a number of years. Korgforums is an unique website with a chock full of new, medium, and advanced-level users. In many ways, it's an elite website, where people can find an incredible amount of information about KORG keyboards. And others, and other subjects. Which - in my world - translates to a _perfect_ oportunity to discuss things with people that are current, past or future user base. A huge oportunity wasted, especially with the "what we don't like talking about, we won't discuss" policy. And a very nice way to alienate people.