Waiting

Broadwave · Post by **Broadwave** » Sat Jul 18, 2015 10:09 pm

calpalmer wrote:Gear4Music's price is pretty high?

Not really... £2,680.00 seems to be the average going price for the K2 73

lucy · Post by **lucy** » Wed Jul 22, 2015 4:24 pm

Digital Village have been told by Korg their delivery date has been put back yet again, they're now expecting "early August". It's getting a bit silly, having ordered it in April.
Thanks for the tip off about Gear4Music, Broadwave. I gave them a ring and they do indeed have 7 in stock, but they won't lower their advertised price of £2680.
Since DV have done it for me at £2200 with their standard 3 year guarantee I'm just going to have to wait a bit longer.
Sigh...

BobTheDog · Post by **BobTheDog** » Wed Jul 22, 2015 7:06 pm

lucy wrote:Digital Village have been told by Korg their delivery date has been put back yet again, they're now expecting "early August". It's getting a bit silly, having ordered it in April.
Thanks for the tip off about Gear4Music, Broadwave. I gave them a ring and they do indeed have 7 in stock, but they won't lower their advertised price of £2680.
Since DV have done it for me at £2200 with their standard 3 year guarantee I'm just going to have to wait a bit longer.
Sigh...

Having dealt with DVs 3 year guarantee before I wouldn't ever buy anything from them again!

lucy · Post by **lucy** » Wed Jul 22, 2015 7:57 pm

They've been fine with me. I bought some Mackie Thump monitors that had to go back 4 times within the 3 year guarantee. No problems - they arranged collection and return without cost to me, each time a 2 or 3 week turnaround. Really glad I had that 3 year warranty! I bought some new speakers when it ran out.

They've also given me a 30 quid credit note because of the wait on the Kronos. Not much I know, but it does seem to be a problem at Korg's end, not theirs.
Considering their price on the Kronos 73 is about 500 quid less than elsewhere, I doubt I'll ever go anywhere else!
Though I almost did today, if the price had been right. I'm such a tart!
xx

calpalmer · Post by **calpalmer** » Mon Jul 27, 2015 10:35 pm

I really have no idea what will happen but my retailer told me that "my Kronos" is in next week's shipment! We'll see.

PatrickD · Post by **PatrickD** » Tue Jul 28, 2015 3:22 am

I am a happy man. I am now a Kronie. I will be busy for some time but ill come up for air in 2016

BobTheDog · Post by **BobTheDog** » Tue Jul 28, 2015 7:25 am

lucy wrote:They've been fine with me. I bought some Mackie Thump monitors that had to go back 4 times within the 3 year guarantee. No problems - they arranged collection and return without cost to me, each time a 2 or 3 week turnaround. Really glad I had that 3 year warranty! I bought some new speakers when it ran out.
They've also given me a 30 quid credit note because of the wait on the Kronos. Not much I know, but it does seem to be a problem at Korg's end, not theirs.
Considering their price on the Kronos 73 is about 500 quid less than elsewhere, I doubt I'll ever go anywhere else!
Though I almost did today, if the price had been right. I'm such a tart!
xx

My story is not so good, my DSI Tempest went wrong. Originally I contacted DSI who said it needed to go back to them but as it was under the DSI warranty all costs would be covered. They recommended doing this through the dealer.

Contacted DV who said they would pick it up and send it to DSI in America for me, super duper.

After two weeks I contacted DSI who said they had heard nothing from DV, so contacted dv who said they had definitely sent it to DSI in america and it may be taking some time to get there.

After 4 weeks DSI have still not heard anything from DV or received it, contact DV again who now say it has been sent to a repair shop (not DSI) and is waiting in a queue to be fixed. So I say I am not happy with this and I want it returned immediately and I will send it to DSI myself. DV respond saying "no problem we will get it returned to you".

Another 2 weeks latter and the Tempest still has not been returned, at this point DV stop answering my emails.

After another 2 weeks I am just thinking of getting a solicitor involved to write them a letter to try to get some money off them for my lost Tempest and it arrives by post. Inside is a letter from the repair shop telling me what had been fixed, this is after I had asked for the work not to be done by them!

I wasn't impressed.

lucy · Post by **lucy** » Tue Jul 28, 2015 8:34 am

Well... I got my Kronos 73 yesterday. I found one that had just come in stock in my local music shop. Being quite friendly with the guy in the keyboard department he agreed to match DV's price and 3 year guarantee, so I went straight round and collected it, nice to not have a courier throw it about!
DV were ok about me cancelling the order, quite apologetic in fact. I have to ring them today with credit card details so they can issue my refund.
Have only had a quick flick through some of the presets so far. I got up early today...
Nice to see they are finally getting through. Oh, DV said their expected date was now 5th August, but I wasn't going to wait any longer when there's one all boxed up just around the corner. Besides, that's the fourth expected delivery date that DV have given me!
xx

Ottawa58 · Post by **Ottawa58** » Tue Jul 28, 2015 9:23 pm

Congratulations!! Hope you enjoy it.

calpalmer · Post by **calpalmer** » Wed Aug 12, 2015 6:46 pm

Pleased to say that Kraft Music sent me a waybill tracking number, my Kronos 88 is enroute! At long last. Thanks, Andrew, for coming through.

PatrickD · Post by **PatrickD** » Thu Aug 13, 2015 3:20 am

Sweetwater Quote on Web
for the 88

"Yes, It's In Stock!
This item is available for immediate delivery. You'll enjoy the fastest delivery time in the industry with our centrally-located warehouse and latest shipping cut-off times."

PatrickD · Post by **PatrickD** » Tue Sep 08, 2015 3:41 pm

Just an endnote. THIS THING IS AMAZING!!!!!!!. IT was worth the wait!!!

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