CLOSE the 110-page "RH3 Keybed Faulty" thread!

Discussion relating to the Korg Kronos Workstation.

Moderators: Sharp, X-Trade, Pepperpotty, karmathanever

Should the 110-page "RH3 Keybed Faulty" thread be permanently CLOSED?

Yes
37
54%
No
32
46%
 
Total votes: 69

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Pepperpotty
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Post by Pepperpotty »

You are right, it is a free country. But I'm getting a little tired of people being called fan boys and us mods being accused of having a hidden agenda and possibly working for Korg. Like I said previously, the thread went on for 110 pages which is more than enough time to discuss any topic. Probably only half of that thread contained any useful information and the rest was just, well, questionable. If you think I closed the thread to stop people bad mouthing Korg then I suggest you take the time to read all 110 pages and then you might change your mind.
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Post by DrPopper »

Pepperpotty wrote:If you think I closed the thread to stop people bad mouthing Korg then I suggest you take the time to read all 110 pages and then you might change your mind.
I don't think you closed the thread to stop people bad mouthing Korg I think you closed the thread because it was degenerating into a slanging match but closing this would be more skeptical. There is still much to discuss about this issue in particular that Korg are treating it as a warranty repair when quite a few people me included consider it to be a recall. That to me is the real issue.
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Post by Bruce Lychee »

Pepperpotty wrote:You are right, it is a free country. But I'm getting a little tired of people being called fan boys and us mods being accused of having a hidden agenda and possibly working for Korg. Like I said previously, the thread went on for 110 pages which is more than enough time to discuss any topic. Probably only half of that thread contained any useful information and the rest was just, well, questionable. If you think I closed the thread to stop people bad mouthing Korg then I suggest you take the time to read all 110 pages and then you might change your mind.
Interestingly, you don't mention being tired of people bashing on those who have issues with their Kronos or Korg.

I don't see why you just can't address the individuals causing problems. Furthermore, how do you expect to be perceived as not having an agenda when you weigh in on one side of an issue then immediately lock a thread?
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Zeroesque
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Post by Zeroesque »

Chriskk wrote:
MartinHines wrote:
DrPopper wrote: 100% of the old keybeds were affected, they either have it or had the potential to develop it.
You have absolutely zero facts to support this claim.
You have absolutely zero facts to deny his claim. He talks about the potential to develop the problem. How do you know the old keybeds that are working fine will not develop the problem?
https://en.wikipedia.org/wiki/Burden_of_proof
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Post by JPWC »

A few comments;

If you have no interest in the discussion thread, don't read it.

When Moderators lock threads, or ask people to slow down and think or shut up, we need to support them, as that's what we don't "pay" them to do!

If you don't like the keybed, get another.

If you don't like Korg, go Roland.

Just stop being selfish, childish and stupidish!

You'd figure an individual who would buy a Kronos or spend upwards of $3000 for a keyboard would be a little better educated, even if it's self learning. I would recommend Casio arrangers for most of the whinners here.

And lastly, if you don't own the keyboard in question and are not helping with an issue, shutup and go away.

I hope I affended someone out there, maybe it's time to lock this thread. :shock:
Last edited by JPWC on Thu Feb 09, 2012 4:15 pm, edited 1 time in total.
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Mystic38
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Post by Mystic38 »

I would like to point out a few things, as an interested observer..

1. Motor Vehicle manufacturers recall cars all the time when they are felt to hold a latent defect.... the defect does not have to have been seen for you to get a recall and a fix.

2. The Kronos has a limited, non-transferrable warrant.. so i would encourage everyone who has had his keyboard fixed to have documentary evidence of such, as it is reasonable to expect used prices to plummet particularly (or more so) if failures keep creeping out of the woodwork.

3. Korg has a presence in more markets than simply the US and UK.. so, while a large percentage may think this issue is done and dusted, local distributors are in total control of what they do, or do not do, in support of their customers.. the costs for servicing their local customers comes from the wallet of the local distributor, not Korg Corporate.

By example, and as a warning, I will discuss an identical type of problem..

Roland has had similar "latent defects" for example the LCD display of the Juno G.. which, to no fault of Roland (given the display is a bought in oem module) has a erratic and irregular QA history, subject to dimming, flashing on/off, erratic lines missing etc..

The issue was initially viewed as limited to certain batches with identifiable serial numbers and so Roland did then what Korg has done.. In the warrranty period, anyone with a problem could have their screen replaced.. things went quiet, for about 9 months, then it all started again... this issue is clearly not restricted to certain batches of products, warranties have expired, and some folks are on their 2nd or 3rd screen, at $250 a time.. Roland had a PR nightmare over this, lost customer loyalty and you also cannot give a Juno G away as a door stop...

For Korg to avoid this potential backlash down the road it needs an more open, future looking policy that one year non transferrable warranty...
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Post by Sharp »

Enough...
Locked

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