*Need help* EQ'ing erased when new set is uploaded

[Tzargarpur]

Hello,

Just bought my first korg (pa2x). keyboard has no flaws with hardware/software. Every set i've uploaded processed perfectly, no problems at all. I just bought a new set designed for the 2x/800 and when I upload it the EQ'ing and balancing is completely off. The set is suppose to be perfectly done but on my keyboard its completely messed up. I tried downloading the set from the official website and also having some one dropbox me the set off of their computer. Both have the same issue.

All of the beats are too loud, nothing is eq'd, the sounds are quiet, and the background bass for most tracks is non existent.

I am new to KORG and am completely clueless. If some one could shed some light as to why this is happening with a solution it would be amazing.

*Side notes: Im downloading the set onto my macbook if that effects anything and the same set was uploaded to a relatives 800 and it has the same problem. The person who sold me the set showed me a video of it working perfectly fine, so Idk what the problem is.