Page 1 of 1

Update IMPOSSIBLE

Posted: Wed Oct 25, 2017 8:03 am
by Bernard Grancher
Hello,
I have a big problem with my Monotribe.
Voila, it is just impossible for me to update because the combination of keys before turning on the machine does not work at all.
It is even impossible to check the version!
No key combinations function.
Someone would have an idea about what's going on?
Is there a way to return to the factory settings?

Thank you very much

Posted: Wed Oct 25, 2017 11:23 pm
by LM
Are you running it on batteries or power supply?

Posted: Thu Oct 26, 2017 6:05 am
by Bernard Grancher
LM wrote:Are you running it on batteries or power supply?
It's running on original Korg power supply

Posted: Thu Oct 26, 2017 11:05 pm
by LM
OK, so what happens when you turn it on with while pressing the GATE and PLAY buttons?

Posted: Fri Oct 27, 2017 4:17 am
by Bernard Grancher
LM wrote:OK, so what happens when you turn it on with while pressing the GATE and PLAY buttons?
Nothing happens, Monotribe turn on like if those buttons wasn't be pressed.

Posted: Fri Oct 27, 2017 10:45 pm
by Spheric El
Does the gate key do anything when the machine is switched on?

Posted: Sat Oct 28, 2017 1:51 am
by LM
Same suggestion. I suppose Bernard already made sure that those keys (PLAY and GATE) are working as intended under normal usage?

Posted: Sat Oct 28, 2017 2:03 am
by Bernard Grancher
Of course !
Everything works fine in the normal way. I just have any access to update mode, cv/gate mode and other fonctionnality which demand a button combo.

Posted: Sat Oct 28, 2017 4:54 pm
by mihu
From the update instructions:
"...monotribe will not enter update mode if the batteries are depleted"

[1] Make sure there are no baterries inside and unplug everything else.
[2] Check with fresh batteries.
[3] Check with a different power adapter.

Just to make sure it isn't something basic - to check the version you press play and gate-time (while monotribe is off) and then turn on monotribe while holding both buttons (play&gate).

Posted: Sat Oct 28, 2017 5:11 pm
by Bernard Grancher
mihu wrote:From the update instructions:
"...monotribe will not enter update mode if the batteries are depleted"

[1] Make sure there are no baterries inside and unplug everything else.
[2] Check with fresh batteries.
[3] Check with a different power adapter.

Just to make sure it isn't something basic - to check the version you press play and gate-time (while monotribe is off) and then turn on monotribe while holding both buttons (play&gate).
Thanks for your responses !

But I think I tried everything : fresh batteries, other power adapter with different amperage...

And no, checking version does not work either, like all other key combinations.

Posted: Sat Oct 28, 2017 5:37 pm
by mihu
Invalid button combinations are ignored, so for example play+gate+8 will enter normal mode. Perhaps one of the other buttons, which you do not press, doesn't work correctly?

Posted: Sat Oct 28, 2017 6:23 pm
by Bernard Grancher
mihu wrote:Invalid button combinations are ignored, so for example play+gate+8 will enter normal mode. Perhaps one of the other buttons, which you do not press, doesn't work correctly?
No because everything works fine in the normal way