Keys raised up in shipping: broken or fixable?

megan · Post by **megan** » Sun Oct 21, 2018 2:26 pm

We just unboxed our new Korg B1 and some of the keys on the are raised up about half an inch from the others. Is this a common shipping problem or do I have a busted piano?

travellife · Post by **travellife** » Sun Nov 04, 2018 10:36 pm

I had the same thing happen. The bottom 4 keys on a Korg D1 were damaged. I sent mine back and am awaiting a replacement to be sent. I would much rather walk into a store and drive home with it. I was amazed to find that no stores in the San Francisco area carry it in stock, at least not what I could find. Really loved the keyboard and can't wait for the new one which I hope arrives in better condition.