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RK100s 2 new editor problems - how to report to Korg?

Posted: Sat Jul 24, 2021 9:13 am
by korgulator
Korg recently released a new editor for the RK100s Mk. 2, here:
https://www.korg.com/us/support/downloa ... /#software

I notice the DWGS multisample names are identical in both old and new editors.

But the Mk. 1 manual lists 85 multisamples and the new Mk 2 lists 121 (with many different names).

And if you listen to the DWGS multisamples on the Mk. 2, what you hear definitely matches the names in the Mk. 2 manual, not the names shown in the Mk. 2 editor.

Also strange:

They claim the new editor is only for the Mk. 2 and will not work with the Mk. 1

This is not true.
Both old and new editors work with both my RK100s Mk. 1 and my Mk. 2

In fact, apart from the renaming in the title bar, both editors seem to be identical.

I have tried the Mac and the Win version.
They are the same.

I have coded a little program that lets me select all 121 sounds in my RK100s Mk. 2. So it definitely has 121 DWGS sounds.

I think Korg just didn't think to look at the DWGS sound list.

How can I report this issue to Korg?
It should be fairly easy to fix.

Posted: Fri Mar 11, 2022 8:16 am
by Kyoto92
This is one of the great mysteries with Korg.. They barely answer emails, if you can get one. They also don't have a place to report bugs.

Re: RK100s 2 new editor problems - how to report to Korg?

Posted: Wed Aug 23, 2023 7:23 pm
by slynk
OP, did you ever hear anything back from Korg about this?