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Getting Prologue repaired out of warranty
Posted: Tue Mar 22, 2022 2:05 am
by kusho
My Prologue has a noise issue in the VCOs and is out of warranty.
I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t. Especially considering how bung the Prologue seems to be with hardware issues.
Is this something you have encountered, have you had a synth repaired by a third party?
Posted: Tue Mar 22, 2022 3:11 am
by kusho
Okay I got a reply from the NZ distributor telling me to send the unit to them for investigation. So that's good.
Re: Getting Prologue repaired out of warranty
Posted: Tue Mar 22, 2022 11:53 pm
by slug
kusho wrote:
I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t.
I gotta ask where did you hear that stupid comment? I know Korg NZ Distributers regularly repairs all ages of Korg synths, they repaired a 1980's M1 rack for me last year.
Re: Getting Prologue repaired out of warranty
Posted: Wed Mar 23, 2022 2:18 am
by kusho
slug wrote:kusho wrote:
I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t.
I gotta ask where did you hear that stupid comment? I know Korg NZ Distributers regularly repairs all ages of Korg synths, they repaired a 1980's M1 rack for me last year.
That was from someone in the UK about the UK situation only.
Re: Getting Prologue repaired out of warranty
Posted: Wed Mar 23, 2022 2:26 am
by slug
kusho wrote:slug wrote:kusho wrote:
I heard Korg no longer repair instruments that are past warranty. That seems a bit s**t.
I gotta ask where did you hear that stupid comment? I know Korg NZ Distributers regularly repairs all ages of Korg synths, they repaired a 1980's M1 rack for me last year.
That was from someone in the UK about the UK situation only.
Ah I see thanks that makes sense now - good luck with the repair!