Hardware Wavestate problem
Posted: Mon Jun 13, 2022 3:08 pm
Hi,
I am going around in circles with this problem. It's been a month now.
Korg UK Support concluded that my first Wavestate was faulty as it should not say usb audio device. Their suggestion was that I should return it.
I've just received a replacement wavestate (but they said they could not find a problem).
But I have exactly the same problem again.
This is what's just happened today (the same thing as for the first unit).
Initially the Wavestate was at version 1.0.5 and RNDIS
I ran the 210 updater, stopped before running the firmware updater.
I configured the Network Adapter RNDIS device in device manager.
The Wavestate Editor connected successfully.
Then I ran 210 firmware updater.
Now in Device Manager "Sound, Video and Game Controllers", I have "USB Audio device" with a yellow exclamation mark.
MIDI does not work.
Doing "Properties" on the "USB Audio device" gives "This device cannot start. (Code 10)"
I don't understand what I could have done wrong.
I have a modwave, and that all works fine, editor and midi.
Hopefully someone can help,
Best,
Rod
I should add, that I've tried all the different usb cables ports. uninstalling, not using a hub etc (using the same cable port that the modwave works with).
I've tried it on 3 computers, all with the same result, Device Manager "Sound, Video and Game Controllers", I have "USB Audio device" with a yellow exclamation mark.
I'm on Windows 11, Cubase 12, Reaper 6, Scan Computers FZ370 (i7, 32GB)
I am going around in circles with this problem. It's been a month now.
Korg UK Support concluded that my first Wavestate was faulty as it should not say usb audio device. Their suggestion was that I should return it.
I've just received a replacement wavestate (but they said they could not find a problem).
But I have exactly the same problem again.
This is what's just happened today (the same thing as for the first unit).
Initially the Wavestate was at version 1.0.5 and RNDIS
I ran the 210 updater, stopped before running the firmware updater.
I configured the Network Adapter RNDIS device in device manager.
The Wavestate Editor connected successfully.
Then I ran 210 firmware updater.
Now in Device Manager "Sound, Video and Game Controllers", I have "USB Audio device" with a yellow exclamation mark.
MIDI does not work.
Doing "Properties" on the "USB Audio device" gives "This device cannot start. (Code 10)"
I don't understand what I could have done wrong.
I have a modwave, and that all works fine, editor and midi.
Hopefully someone can help,
Best,
Rod
I should add, that I've tried all the different usb cables ports. uninstalling, not using a hub etc (using the same cable port that the modwave works with).
I've tried it on 3 computers, all with the same result, Device Manager "Sound, Video and Game Controllers", I have "USB Audio device" with a yellow exclamation mark.
I'm on Windows 11, Cubase 12, Reaper 6, Scan Computers FZ370 (i7, 32GB)