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Missing/Blanked out Keyboard Sets?

Posted: Tue Oct 17, 2023 2:32 pm
by Synthhog
Hi there all...As anyone noticed Missing/Blanked out keyboard Sets since the latest firmware?
Especially in the Rock section....
Tried a Factory reset and re-install of the latest firmware....
Just trying to find out if its on other peoples PA5X's and is a Firmware issue and not Hardware....I Have the 76 note model if that makes a difference...
Thanks for any input....

Re: Missing/Blanked out Keyboard Sets?

Posted: Tue Oct 17, 2023 4:16 pm
by nitecrawler
Synthhog wrote:Hi there all...As anyone noticed Missing/Blanked out keyboard Sets since the latest firmware?
Especially in the Rock section....
Tried a Factory reset and re-install of the latest firmware....
Just trying to find out if its on other peoples PA5X's and is a Firmware issue and not Hardware....I Have the 76 note model if that makes a difference...
Thanks for any input....
+1 yup user styles greyed out here as well :?

Posted: Wed Oct 18, 2023 6:57 am
by Synthhog
Thanks for the Input....at least its a Firmware issue and not Hardware it seems..Really is Piss poor though....in 38years of having lots of Organs/Piano's Arrangers and Synths i've never had such an unfinished buggy product....

Posted: Wed Oct 18, 2023 7:48 am
by D575
Synthhog wrote:Thanks for the Input....at least its a Firmware issue and not Hardware it seems..Really is Piss poor though....in 38years of having lots of Organs/Piano's Arrangers and Synths i've never had such an unfinished buggy product....
Yes indeed...

Posted: Wed Oct 18, 2023 6:23 pm
by Asena
Indeed to 100%

I don’t know what the heck is happening with KORG engineers and People behind this project,
I also wonder how they will catch up with everything.
We miss so much, and it’s almost 16 month back they released it.
I still like many things on it, but it’s not the thing I was expecting from KORG!
With such a large number of missing features, bugs, and unhappy customers, I wonder how that can save the situation

Posted: Wed Oct 18, 2023 7:11 pm
by D575
Asena wrote:Indeed to 100%

I don’t know what the heck is happening with KORG engineers and People behind this project,
I also wonder how they will catch up with everything.
We miss so much, and it’s almost 16 month back they released it.
I still like many things on it, but it’s not the thing I was expecting from KORG!
With such a large number of missing features, bugs, and unhappy customers, I wonder how that can save the situation
Perhaps the time has come where the poles are about to flip and the Crown will be taken by Yamaha ?...

The only way that could happen, if i hazard a guess, would be if Yamaha surprise us all, by removing that historic brick wall that has been built around their Flagship Arrangers and they finally move into the Court of "P"rofessional "A"rrangers...

Something Korg seems to have relegated them self's from at this present moment in time...

Anyone for a (((( PA GENOS X )))) ??... Now there's a thought...

Is this a Soothsayer moment ??? or am I just dreaming again ????...

Posted: Wed Oct 18, 2023 7:16 pm
by pax-eterna.1
TBH, I think it's the lack of communication from Korg that is really the issue.

If they provided a (non-binding) timeline of where they are at, and where they hope to be - and providing users do not whinge and whine about "oh Korg promised this and that" which, btw, is why most makers do not post this stuff - then it would go a long way to calming folks down.

Although I do hasten to add, that this applies to all makers, none of which provide any of this info, unless it's deliberate social media leaks for marketing purposes.

Re: Missing/Blanked out Keyboard Sets?

Posted: Thu Oct 19, 2023 8:12 am
by JagiChan
Synthhog wrote:Hi there all...As anyone noticed Missing/Blanked out keyboard Sets since the latest firmware?
Especially in the Rock section....
I did not find any missing Kbd Sets. Any pointers on how to reproduce the issue will be appreciated.

Re: Missing/Blanked out Keyboard Sets?

Posted: Thu Oct 19, 2023 10:03 am
by Synthhog
JagiChan wrote:
Synthhog wrote:Hi there all...As anyone noticed Missing/Blanked out keyboard Sets since the latest firmware?
Especially in the Rock section....
I did not find any missing Kbd Sets. Any pointers on how to reproduce the issue will be appreciated.
For example Select Up Tempo Rock....Have the Keys View on the Screen....Upper 2 & 3 are missing.....
Strangely the other missing upper 1'2'3 have now appeared again on other Styles....So it seems i'm having random missing sounds on Styles on the Upper 1,2 & 3's.....
I'm now begining to think its more than a Software issue.....
Damn...The Dealer who i purchased it from has the exact same issue on there Instore model and they hadn't noticed it before i rang them....I ringing them next week as they are reaching out to Korg for Info/Answer....

Posted: Thu Oct 19, 2023 10:40 am
by NETWORK1
Its intriguing how these NEW Issues are evolving
so long after the 2nd "0.S." release
Its almost like their Developing by themselves ?

Re: Missing/Blanked out Keyboard Sets?

Posted: Thu Oct 19, 2023 10:54 am
by QuiRobinez
Synthhog wrote:
JagiChan wrote:
Synthhog wrote:Hi there all...As anyone noticed Missing/Blanked out keyboard Sets since the latest firmware?
Especially in the Rock section....
I did not find any missing Kbd Sets. Any pointers on how to reproduce the issue will be appreciated.
For example Select Up Tempo Rock....Have the Keys View on the Screen....Upper 2 & 3 are missing.....
Strangely the other missing upper 1'2'3 have now appeared again on other Styles....So it seems i'm having random missing sounds on Styles on the Upper 1,2 & 3's.....
I'm now begining to think its more than a Software issue.....
Damn...The Dealer who i purchased it from has the exact same issue on there Instore model and they hadn't noticed it before i rang them....I ringing
them next week as they are reaching out to Korg for Info/Answer....


up tempo rock is not a factory style as far as I know, so my guess is that it uses a User keyboard set that uses sounds in the USER tabs which were added by you or your dealer.

These aren't part of the factory OS and a factory reset won't help, when you install a new OS version (or update an existing OS version) then the User area can be emptied based on the OS version (this is mentioned in the update manual).

So when you update a keyboard then your user sounds will be removed and if you have followed the instructions than you have backuped your custom sounds before the update to a Backup KSC.

So the only thing you have to do is to load that backup again, for instance the USER tabs and user styles and keyboard sets and those will be added to your new OS again.

Posted: Thu Oct 19, 2023 11:20 am
by NETWORK1
UPTEMPO ROCK is listed ?

Re: Missing/Blanked out Keyboard Sets?

Posted: Thu Oct 19, 2023 11:21 am
by Synthhog
QuiRobinez wrote:
Synthhog wrote:
JagiChan wrote: I did not find any missing Kbd Sets. Any pointers on how to reproduce the issue will be appreciated.
For example Select Up Tempo Rock....Have the Keys View on the Screen....Upper 2 & 3 are missing.....
Strangely the other missing upper 1'2'3 have now appeared again on other Styles....So it seems i'm having random missing sounds on Styles on the Upper 1,2 & 3's.....
I'm now begining to think its more than a Software issue.....
Damn...The Dealer who i purchased it from has the exact same issue on there Instore model and they hadn't noticed it before i rang them....I ringing
them next week as they are reaching out to Korg for Info/Answer....


up tempo rock is not a factory style as far as I know, so my guess is that it uses a User keyboard set that uses sounds in the USER tabs which were added by you or your dealer.

These aren't part of the factory OS and a factory reset won't help, when you install a new OS version (or update an existing OS version) then the User area can be emptied based on the OS version (this is mentioned in the update manual).

So when you update a keyboard then your user sounds will be removed and if you have followed the instructions than you have backuped your custom sounds before the update to a Backup KSC.

So the only thing you have to do is to load that backup again, for instance the USER tabs and user styles and keyboard sets and those will be added to your new OS again.
Thanks for the input...ive added nothing to the Keyboard neither has the Dealer...I picked it up Factory Sealed....The only thing ive done is Update to the latest Firmware....
Another Example...Straight Rock Keyboard set 4 Upper 1&2 Missing....
Its littered with them....
Its all very strange....
I'm certain there were more the other day....Seems a random issue....

Posted: Thu Oct 19, 2023 11:23 am
by QuiRobinez
NETWORK1 wrote:UPTEMPO ROCK is listed ?
strange, i couldn't find it in the manual,

but if it's a factory style, then just check the keyboard set and to which location upper 2 and 3 points to.

If it;s the user area (which is normally impossible for factory sounds) then just load the user sounds again

I will check it tonight when i'm in the studio again.

Re: Missing/Blanked out Keyboard Sets?

Posted: Thu Oct 19, 2023 11:25 am
by QuiRobinez
Synthhog wrote: Thanks for the input...ive added nothing to the Keyboard neither has the Dealer...I picked it up Factory Sealed....The only thing ive done is Update to the latest Firmware....
Another Example...Straight Rock Keyboard set 4 Upper 1&2 Missing....
Its littered with them....
Its all very strange....
I'm certain there were more the other day....Seems a random issue....
when you press an empty upper 1 sound, where does it point to? (which location?)