PA5X OS 1.3.1 update NOT available.

Bescki · Post by **Bescki** » Thu Oct 17, 2024 11:20 am

Good luck!

Pa5X Update Version 1.3.1 is HERE!!

This update includes refined SongBook Management, Optimized Audio Routing & more!

https://www.korg.com/us/support/download/product/0/895/

JagiChan · Post by **JagiChan** » Thu Oct 17, 2024 11:35 am

Bescki wrote:Good luck

https://www.korg.com/us/support/download/product/0/895/

All I see is the download for 1.3.0 released on 07/03/2024.

Bescki · Post by **Bescki** » Thu Oct 17, 2024 11:41 am

Try again after few hours... they still didnt update the web. Also their web is with bugs

Korg2024 · Post by **Korg2024** » Thu Oct 17, 2024 12:40 pm

Not available yet... I saw this post on Instagram. Nowhere else is it indicated that a new operating system is out. I've been waiting since 10 am and the situation is the same, it's not possible to download version 1.3.1... Like until now, very unprofessional. They've been posting something like that for 4 hours and nothing is happening. If the new OS is like that, then we can hope. I can already see how we are waiting for OS 1.5 because this will also have bugs. I'm disappointed going forward.

JagiChan · Post by **JagiChan** » Thu Oct 17, 2024 1:00 pm

Korg2024 wrote:Not available yet....... If the new OS is like that, then we can hope. I can already see how we are waiting for OS 1.5 because this will also have bugs. I'm disappointed going forward.

You have NOT got the OS or installed it and tried it!
You are already commenting on the bugs and its functionality!!

Korg2024 · Post by **Korg2024** » Thu Oct 17, 2024 1:11 pm

You haven't read all my posts... I've already tried 4 operating systems. We've all been waiting for a long time... Today at 10am they announced that it was ready for download, now it's 3pm and it still can't be downloaded. Is it professional? Is it professional that they don't reply to anyone's messages? Is it professional to wait so long for them to fix all the mistakes? Let's be real. Every OS had a lot of bugs. That's why I'm angry and that's why I wrote it. I'm sure this one will have mistakes too. One Korg, which represents the best arranger in the world, even the most expensive, cannot be assembled for 2 years or more. A shame. You must understand my resentment. I'm sure there are many more disappointed people. I would like the most if they had solved all the problems 2 years ago, so that we don't have to comment and wait all this time, but unfortunately, we wait and wait. Shame!

Bescki · Post by **Bescki** » Thu Oct 17, 2024 2:58 pm

The post is removed by KORG... maybe they found a new bug

kbrkr · Post by **kbrkr** » Thu Oct 17, 2024 4:50 pm

This is excellent behavior by Korg; they released it then pulled it when they found a bug. I much rather they take their time and get it right, than rush to production full of bugs. Well done Korg. And for those who blame Korg; There are SO many variables and use cases when developing software, it is very difficult to get 75-85% defect free during testing. I have had a 55 year career in software and project management; so I know a little something about it.

Korg2024 · Post by **Korg2024** » Thu Oct 17, 2024 5:21 pm

I really don't write posts just to write something, but the amount of my indignation is so great that I tried absolutely every way to contact KORG... I, like many, I can say dozens of people I am in contact with, did NOT answer. First of all, it is unprofessional. They lost a lot of potential customers. It is clear to me that KORG is not only Korg Pa5x but many other products, but if we already give them our money, trust, for a long time in my case, 20 years, then it is completely human to show that... But they are not interested in that. On the forum as well as in my private life, I don't wish anything bad on anyone, but I just can't listen that everything is fine, but in fact it is not. Korg has made serious mistakes in the last 2 years and it should be sanctioned in some way. It's not fair. Let's be realistic and present realistic views. If you buy a NEW item, it must be 100% functional. Not 50%, not 75%... 100% must be correct. If not, then they have to fix it. This rule applies to all, only the Korg Pa5x does not, only the Korg Pa5x did not comply with it. Let's not talk any more in the wrong direction. We want a COMPLETELY CORRECT operating system so that we can finally use the Korg Pa5x completely and without headaches and stress!

D575 · Post by **D575** » Thu Oct 17, 2024 5:30 pm

It is intriguing to observe the recent developments within Korg. Their actions have caused a mixture of concern and bewilderment for me and many more.

While I occasionally share my thoughts with them, the PA5X, which should have been a thrilling experience for both customers and the company, has instead resulted in confusion and disappointment.

There is a range of mixed emotions, both positive and negative, and expectations that should be high all around remain unmet. I am concerned that Korg may struggle to recover from the challenging start and unsatisfactory resolution that the PA5X has become for many.

kbrkr · Post by **kbrkr** » Fri Oct 18, 2024 3:07 pm

Korg2024 wrote:I really don't write posts just to write something, but the amount of my indignation is so great that I tried absolutely every way to contact KORG... I, like many, I can say dozens of people I am in contact with, did NOT answer. First of all, it is unprofessional. They lost a lot of potential customers. It is clear to me that KORG is not only Korg Pa5x but many other products, but if we already give them our money, trust, for a long time in my case, 20 years, then it is completely human to show that... But they are not interested in that. On the forum as well as in my private life, I don't wish anything bad on anyone, but I just can't listen that everything is fine, but in fact it is not. Korg has made serious mistakes in the last 2 years and it should be sanctioned in some way. It's not fair. Let's be realistic and present realistic views. If you buy a NEW item, it must be 100% functional. Not 50%, not 75%... 100% must be correct. If not, then they have to fix it. This rule applies to all, only the Korg Pa5x does not, only the Korg Pa5x did not comply with it. Let's not talk any more in the wrong direction. We want a COMPLETELY CORRECT operating system so that we can finally use the Korg Pa5x completely and without headaches and stress!

It hasn't been since the early 1900's the world was hit with a Global Pandemic. Do you think Korg should of performed above every other company during this pandemic; which was a life / death situation? The arranger keyboard division is very small within Korg and has taken much longer to recover.

valimaties · Post by **valimaties** » Thu Oct 24, 2024 10:46 am

It's funny, strange, and really hilarious what happens on Korg arranger in the past few years...
I can't believe that such a big brand do such big as beginners faults.

Asena · Post by **Asena** » Sat Oct 26, 2024 3:00 am

Korg2024 wrote:I really don't write posts just to write something, but the amount of my indignation is so great that I tried absolutely every way to contact KORG... I, like many, I can say dozens of people I am in contact with, did NOT answer. First of all, it is unprofessional. They lost a lot of potential customers. It is clear to me that KORG is not only Korg Pa5x but many other products, but if we already give them our money, trust, for a long time in my case, 20 years, then it is completely human to show that... But they are not interested in that. On the forum as well as in my private life, I don't wish anything bad on anyone, but I just can't listen that everything is fine, but in fact it is not. Korg has made serious mistakes in the last 2 years and it should be sanctioned in some way. It's not fair. Let's be realistic and present realistic views. If you buy a NEW item, it must be 100% functional. Not 50%, not 75%... 100% must be correct. If not, then they have to fix it. This rule applies to all, only the Korg Pa5x does not, only the Korg Pa5x did not comply with it. Let's not talk any more in the wrong direction. We want a COMPLETELY CORRECT operating system so that we can finally use the Korg Pa5x completely and without headaches and stress!

100%
I can,t undarstand WHY they do not talk to us, in the end WE are the users that tried to help them out.
Not good to just hide in silence.

Asena · Post by **Asena** » Sat Oct 26, 2024 3:16 am

kbrkr wrote:
Korg2024 wrote:I really don't write posts just to write something, but the amount of my indignation is so great that I tried absolutely every way to contact KORG... I, like many, I can say dozens of people I am in contact with, did NOT answer. First of all, it is unprofessional. They lost a lot of potential customers. It is clear to me that KORG is not only Korg Pa5x but many other products, but if we already give them our money, trust, for a long time in my case, 20 years, then it is completely human to show that... But they are not interested in that. On the forum as well as in my private life, I don't wish anything bad on anyone, but I just can't listen that everything is fine, but in fact it is not. Korg has made serious mistakes in the last 2 years and it should be sanctioned in some way. It's not fair. Let's be realistic and present realistic views. If you buy a NEW item, it must be 100% functional. Not 50%, not 75%... 100% must be correct. If not, then they have to fix it. This rule applies to all, only the Korg Pa5x does not, only the Korg Pa5x did not comply with it. Let's not talk any more in the wrong direction. We want a COMPLETELY CORRECT operating system so that we can finally use the Korg Pa5x completely and without headaches and stress!
It hasn't been since the early 1900's the world was hit with a Global Pandemic. Do you think Korg should of performed above every other company during this pandemic; which was a life / death situation? The arranger keyboard division is very small within Korg and has taken much longer to recover.

"I'm sorry, but that's not the main issue here. Even with versions 3X and 4X,Pa900 etc,,there are still parts that remain unfinished. While they work better than 5X, they’re still incomplete in certain areas. If the pandemic caused delays and disruptions, that’s understandable; however, most industries have now resumed normal operations. If you're unable to deliver a fully functional product because of these setbacks, then please don’t sell it until it’s truly ready.

As it stands, we're left in the dark, and this isn't acceptable. Honestly, I don’t think this OS release will be enough to restore the company’s reputation.

What will they add next—Clone the ATOM? Nope. Wave over Audio? Not happening. Audio recording features like the Kronos sequencer? Doubt it. More FX? More polyphony? Unlikely! MIDI2.0 NO!
So, I'm not expecting much. They'll probably just fix the existing bugs and then jump to a whole new keyboard project. Maybe the PA6 XXL Turbo Twincam: 32 terabytes, a 55-inch screen, onboard Netflix, and a direct Starlink connection courtesy of Elon Musk.

It’s hard to believe how this project ended up with so many issues. This keyboard had the potential to be outstanding. It sounds great, and KORG had a solid concept, but it feels only about 60% complete. With more care and refinement, it could have been much better than it turned out.

Korg2024 · Post by **Korg2024** » Sat Oct 26, 2024 4:08 am

Asena, thank you for another detailed and nice answer. I follow your posts and your work. I'm glad that someone still understands all this, and you are surely one of those people. I agree with everything you wrote. Yes, it's up to us to wait. Again and again and all from the beginning. And when we arrive, no one gives guarantees that everything will be 100% correct. Every day I look and search several times to see if a new OS has come out and if there is anything new about this... Waste of time. I'm nervous. Angry. Disappointed. And much more. I can't believe that the others peoples are completely ok with this and that they even justify KORG and such amateurish, dishonest actions.

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