right output not working on R3

John Carpenter · Post by **John Carpenter** » Thu May 13, 2010 3:40 pm

I bought a refurbished R3, I just noticed that the right output is not working, and one side of the headphone is extremely quite. Could I have the wrong setting on something or do I have to call an authorized Korg repair shop?

John Carpenter · Post by **John Carpenter** » Thu May 13, 2010 8:50 pm

I went through the archives and it looks like other people have had the same problem. But I did not find any resolution. My R3 is still in warranty but I have to find the receipt for it. The authorized Korg repair place told me I need the receipt.

John Carpenter · Post by **John Carpenter** » Thu May 27, 2010 6:06 pm

Ok so here is how I fixed the problem. I took it to an authorized Korg service center.
They told me the solder was lifted on the board. They said it was not covered by the warranty. I had to pay for the repair. He also told me Korg doesn't make gear like they used to.
I have always been very gentle with this synth. Now it could have already been a bit damaged when I bought it since it was a refurbished unit. I hope this does not happen again. If is does I may have to consider a higher end VA that can go on gigs. The whole point to hardware is to have something more robust than a laptop.