Should I send my fast track pro to m-audio for a 'repair'

Talk about events, bands, music, great deals, and cool sites to visit. Generally anything music related.

Moderators: Sharp, X-Trade, Pepperpotty, karmathanever

Post Reply
tpantano
Platinum Member
Posts: 1384
Joined: Wed Oct 21, 2009 3:10 am

Should I send my fast track pro to m-audio for a 'repair'

Post by tpantano »

I'd have to pay shipping.

Basically, my fast track pro drops out a lot. After a fresh driver install, it won't happen for 2-3 days. Then, it starts happening every 2 minutes, every minute, every 2 seconds finally.

We've tried a variety of solution to fix it, such as different USB ports, different drivers, using it with a different computer.... nothing.

However, I don't believe it's a problem with just my unit. Through research, it seems to be a problem with all FTPs... and m-audio has been silently avoiding doing anything for years.

http://forums.m-audio.com/showthread.ph ... -H-W-issue

http://forums.m-audio.com/showthread.ph ... d-is-reset

http://www.tranceaddict.com/forums/show ... iority=1.0

Should I even bother sending it to them, knowing that it's not a problem with my unit but rather all units? Should I give them an ultimatum to fix my $200 problem that they obviously know is their fault?

I can't do the homemade fix on the first link as I don't have a soldering iron, and if I get a powered USB port M-audio better reimburse me...
Current: MS-20 Mini, Minilogue, SY77
Past: Korg R3, Volca Bass, X50, Mg Slim Phatty, Rld Gaia SH-01, Yamaha TX81Z
Have my freebie granular plug-in: https://www.muffwiggler.com/forum/viewt ... p?t=192886
Post Reply

Return to “General Music”