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screen breaking up when turning wheel

Posted: Mon Jun 13, 2011 6:23 pm
by dtray187
Have u guys had the resolution break up when turning wheel, selection sounds?

Posted: Mon Jun 13, 2011 7:58 pm
by taurgo Production
i had that problem to. just reinstall it back to factory setting.

Posted: Mon Jun 13, 2011 10:48 pm
by BillW
taurgo Production wrote:i had that problem to. just reinstall it back to factory setting.
Mine does it to....there's no "setting" to prevent it from happening.

Posted: Tue Jun 14, 2011 12:13 am
by MartinHines
If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.

Posted: Tue Jun 14, 2011 12:27 am
by Brandon Daniel
MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.
Yup, and post it here, too. I'm watching...

Posted: Tue Jun 14, 2011 12:29 am
by BillW
Brandon Daniel wrote:
MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.
Yup, and post it here, too. I'm watching...
Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.

Posted: Tue Jun 14, 2011 12:31 am
by sparkie
Brandon Daniel wrote:
MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.
Yup, and post it here, too. I'm watching...
Brandon what about the data wheel problem?? Did you see that also..
Any ideas?
Thanks

Posted: Tue Jun 14, 2011 12:32 am
by Brandon Daniel
BillW wrote:
Brandon Daniel wrote:
MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.
Yup, and post it here, too. I'm watching...
Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.
Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?

Posted: Tue Jun 14, 2011 12:35 am
by BillW
Brandon Daniel wrote:
BillW wrote:
Brandon Daniel wrote: Yup, and post it here, too. I'm watching...
Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.
Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?
It is just a quick "glitch" where the middle of the screen flashes (IIRC, it's a line across the middle, left to right that looks corrupted). It corrects itself as soon as you stop turning the wheel.

Posted: Tue Jun 14, 2011 12:52 am
by danatkorg
BillW wrote:
Brandon Daniel wrote:
BillW wrote: Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.
Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?
It is just a quick "glitch" where the middle of the screen flashes (IIRC, it's a line across the middle, left to right that looks corrupted). It corrects itself as soon as you stop turning the wheel.
Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.

Posted: Tue Jun 14, 2011 1:04 am
by BillW
danatkorg wrote:
BillW wrote:
Brandon Daniel wrote: Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?
It is just a quick "glitch" where the middle of the screen flashes (IIRC, it's a line across the middle, left to right that looks corrupted). It corrects itself as soon as you stop turning the wheel.
Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.
I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.

Posted: Tue Jun 14, 2011 1:09 am
by danatkorg
BillW wrote:
danatkorg wrote:
Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.
I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.
There are two screenshots on page 26: one of the Bank/Program Select dialog, and the other of the Category/Program Select dialog. So, it sounds like we're talking about the same thing.

Thanks,

Dan

Posted: Tue Jun 14, 2011 1:15 am
by BillW
danatkorg wrote:
BillW wrote:
danatkorg wrote:
Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.
I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.
There are two screenshots on page 26: one of the Bank/Program Select dialog, and the other of the Category/Program Select dialog. So, it sounds like we're talking about the same thing.

Thanks,

Dan
No problem, thank you for being here!

I'm not sure there is anything wrong with the Kronos...this might just be due to the drivers.

Posted: Tue Jun 14, 2011 1:21 am
by danatkorg
BillW wrote:
danatkorg wrote:
BillW wrote: I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.
There are two screenshots on page 26: one of the Bank/Program Select dialog, and the other of the Category/Program Select dialog. So, it sounds like we're talking about the same thing.

Thanks,

Dan
No problem, thank you for being here!

I'm not sure there is anything wrong with the Kronos...this might just be due to the drivers.
I'm certain that this doesn't indicate anything being wrong with an individual KRONOS. It appears to be a small re-draw delay with these specific screens, which indicates to me that it's in software. We'll look into it.

Posted: Tue Jun 14, 2011 1:48 am
by Lou
No problems here, but I have noticed selecting programs, combis, etc that there seems to be a brief lag before it loads.
The only reason I mention it is that I don't recall my Oasys doing this. It may be nothing at all and I can live with it, but it is there.. thanks.

No line redraw here.