Build quality issue ??? fault ???

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TSUNAMI
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Build quality issue ??? fault ???

Post by TSUNAMI »

On my 61 Kronos tonight i noticed some thing which is either a fault with my unit or just sheer poor build quality ...... :(

Where the plastic gloss end cheek meets the main metal carcass under the keys, i have a little lip which looks like it may need to be under the metal. The reason i think this is tonight i was giving the Kronos a dust down and ran the duster under the keys and the metal moves down !!! to the right hand side ....

http://www.flickr.com/photos/66539009@N ... hotostream

hhhmmmmppppfffffff
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TSUNAMI
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Post by TSUNAMI »

Can someone confirm wether theirs is like this or not ?

Thanks
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Broadwave
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Post by Broadwave »

TSUNAMI wrote:Can someone confirm wether theirs is like this or not ?

Thanks
Hadn't noticed until you mentioned it, but yes I can push the metal part down with my fingers... maybe the lip should be underneath to stop this?

I'm getting worried about the build quality too.
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panrixx
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Post by panrixx »

I'm still awaiting mine but it seems that Korg should be sent a dossier of all the faults found so far, along with photos, and asked for an official explanation.
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Post by BasariStudios »

Hahahahaha...people were laughing at me when i said and confirmed that its
built quality is worst then the M50 ( i still stand on it)...now it will be fun
watching your KRONOSes fall appart in pieces (including Mine too).
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MartinHines
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Post by MartinHines »

My Kronos is perfect, no defects whatsoever.
** KORG Product Support Contacts **
(they support BOTH hardware and software)


Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)

Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
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RonF
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Post by RonF »

MartinHines wrote:My Kronos is perfect, no defects whatsoever.

Ditto
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P E R F E C T I O N

Post by ProfessorShred »

Just took a look and mine is perfect
In fact getting tired of all the bashing regarding the Kronos
If you wanted superb build quality,BUY AN OASYS
The Krono's is a spectacular product and I don't regret buying it for one second :wink:
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Post by aron »

Man I wish Clif from Sonikmatter were here. He would set everyone straight. I'm starting to understand why he's like that. :roll:
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Post by burningbusch »

I took a moment in between playing and programming my 61 to look at this area and it seems perfectly fine the way it is. On top makes more sense than underneath. It looks like it's designed to COVER the area NOT PROVIDE SUPPORT underneath. I then went back to playing/programming as it's more enjoyable than trying to come up with cosmetic imperfections, real or imagined.

Busch.
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BillW
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Re: Build quality issue ??? fault ???

Post by BillW »

TSUNAMI wrote:On my 61 Kronos tonight i noticed some thing which is either a fault with my unit or just sheer poor build quality ...... :(

Where the plastic gloss end cheek meets the main metal carcass under the keys, i have a little lip which looks like it may need to be under the metal. The reason i think this is tonight i was giving the Kronos a dust down and ran the duster under the keys and the metal moves down !!! to the right hand side ....

http://www.flickr.com/photos/66539009@N ... hotostream

hhhmmmmppppfffffff
Don't gig without a backup. :(
Last edited by BillW on Fri Aug 19, 2011 1:18 am, edited 1 time in total.
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Post by jazlover »

My is fine! There isn't any issue. My beautiful keys don't look like the picture.
Last edited by jazlover on Fri Aug 19, 2011 9:15 am, edited 1 time in total.
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Rosen Sound
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Post by Rosen Sound »

yeah mine is like that too... to those saying theirs is fine.... is yours the same? by 'fine' you either mean mines the same and it isnt an issue, or mine is not like that wtf
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Neko
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Post by Neko »

Mine is also like that.
In the first place I thought I f***ed it up when I opened it to upgrade to 4Go Ram.
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jimknopf
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Post by jimknopf »

No problem here.

As I said, I would confront Korg support with anything not tolerable they deliver, but of course not with minimalistic cosmetic imperfections or things caused by users.

As I said, I am convinced they will be willing to help with major issues in their own interest.
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