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Korg Kronos 88 after keybed replacement...!!!

Posted: Wed Mar 21, 2012 6:00 pm
by Acousticflavour
After keybed replacement the touch is low and insensitive. The whole instrument is not the same as before service. I think that Factory sent M3's keybed as a replacement keybed and velocity settings..

Anyone with the same feelings?!

-Acoustic

Re: Korg Kronos 88 after keybed replacement...!!!

Posted: Wed Mar 21, 2012 6:08 pm
by PianoManChuck
Acousticflavour wrote:After keybed replacement the touch is low and insensitive. The whole instrument is not the same as before service. I think that Factory sent M3's keybed as a replacement keybed and velocity settings..

Anyone with the same feelings?!

-Acoustic
There's already an existing thread about the keybed replacement. You might want to check there first.

Reply

Posted: Wed Mar 21, 2012 6:58 pm
by Acousticflavour
It just doesn't work that one will have to search hundreds of replys in one thread to get an answer to a single question. In that thread the people argue about the keybed problem. I don't want to hear it. I need answers.

Yours,

Acoustic

Posted: Wed Mar 21, 2012 7:03 pm
by jeebustrain
did you try messing with the global velocity curve settings? After I got mine back with the new keybed, I changed mine from 4 (I think) to a 6 and I got a lot more sound out of the board.

Re:

Posted: Wed Mar 21, 2012 7:17 pm
by Acousticflavour
No, I didn't try anything yet, because I'm shocked!

jeebustrain please contact me for help: vintagesound69@gmail.com

-Acoustic

Posted: Wed Mar 21, 2012 7:41 pm
by aron
Why didn't you immediately call the service center? Or did you?
I would try the global curves as well.

Posted: Wed Mar 21, 2012 7:53 pm
by michelkeijzers
Some people think they get faster answers here than calling a service center when having hardware related questions.

I also suggest try the velocity curves first.

Reply

Posted: Wed Mar 21, 2012 8:27 pm
by Acousticflavour
I send a message to the service, but I wan't to get answers from the other users, because maybe the service center want to get rid of the problem beholder just telling simble lies...?

Reply

Posted: Wed Mar 21, 2012 8:51 pm
by Acousticflavour
I send a message to the service, but I wan't to get answers from the other users, because maybe the service center want to get rid of the problem beholder just telling simble lies...?

Re: Korg Kronos 88 after keybed replacement...!!!

Posted: Wed Mar 21, 2012 9:13 pm
by curvebender
Acousticflavour wrote:Anyone with the same feelings?!

No.

Re: Reply

Posted: Wed Mar 21, 2012 10:32 pm
by narf
Acousticflavour wrote:I send a message to the service, but I wan't to get answers from the other users, because maybe the service center want to get rid of the problem beholder just telling simble lies...?
The forums are definitely a good source of info from users and people here are happy to help and share information. How did you go with adjusting the velocity curve?

Posted: Wed Mar 21, 2012 11:31 pm
by McHale
What version of the OS is installed. If it's not 1.5.2, make sure they install AND CONFIGURE 1.5.2 for the new keybed.

-Mc

Posted: Wed Mar 21, 2012 11:42 pm
by aron
Wow. I see, yeah it's better to come on here rather than deal with liars for sure.

We all know we tell the truth! :-)

I would think the curves would solve the problem, but you never know.

Posted: Thu Mar 22, 2012 12:36 am
by Synthoid
aron wrote:Wow. I see, yeah it's better to come on here rather than deal with liars for sure.
I have dealt with Korg's telephone tech support for several years and have always received excellent service.

Posted: Thu Mar 22, 2012 4:03 am
by McHale
Synthoid wrote:I have dealt with Korg's telephone tech support for several years and have always received excellent service.
same here. I called with an issue and after about 2 minutes of discussion the phone agent asked if I was "McHale from the forums."

:shock:

Mad props to Korg's support and again many, many thanks to Jerry K. for all the help he has given me personally as well as many others on here. He is one of the main reasons I only use Korg synths.

-Mc