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Korg USA Repairs
Posted: Thu Nov 15, 2012 12:26 am
by rderderian
I had a keyboard issue and Korg had me send the keyboard back to them. I have not heard from them since that time. How long does it take for repairs and when they do warranty work, do they usually correspond with you, updating you on the progress?
Posted: Thu Nov 15, 2012 3:57 am
by MarPabl
That's weird... you usually take the Kronos to your nearest Service Center. Check if there's one near you:
Korg Dealer Locator (write your Zip Code and then click Service Center)
Posted: Thu Nov 15, 2012 5:47 am
by MartinHines
I would suggest calling Korg on the phone and asking them the questions you raise. Your questions sound reasonable.