PX5D screen frozen / non responsive

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Oshbosh
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Joined: Sat Feb 23, 2013 6:07 pm

PX5D screen frozen / non responsive

Post by Oshbosh »

hi,

today i dropped my px5d, it wasn't a bad fall and have had worse. when i powered it up it is stuck on the last effect i was using (biglead) and none of the buttons are responsive and there is no sound.

when i run through the factory reset procedure (i.e. hold rhythm & up cursor while powering up) instead of being asked if want to reset, 'U00', appears on screen and again none of the buttons / controls are responsive.

Please help !!!

thanks in advance,

Oshbosh
_oggy
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Joined: Mon Nov 25, 2013 7:48 pm

Post by _oggy »

Wow, I just came to post the exact same question. Dropped the thing, and got the exact same symptoms that you describe. It was still working immediately after the drop, but was stuck on a preset. After the next power-up it was still stuck but I had no sound. Trying to reset had the same effect as you describe. I opened it up, but I couldn't find anything visibly damaged inside (I'm clueless when it comes to electronics, though).

I'm guessing the thing is bricked :( But posting just in case you managed to get it to work somehow.

_oggy
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X-Trade
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Post by X-Trade »

I'd suggest you contact your country's Korg distributor for support.

This is just a user forum with no official support presence.
Current Gear: Kronos 61, RADIAS-R, Volca Bass, ESX-1, microKorg, MS2000B, R3, Kaossilator Pro +, MiniKP, AX3000B, nanoKontrol, nanoPad MK II,
Other Mfgrs: Moog Sub37, Roland Boutique JX03, Novation MiniNova, Akai APC40, MOTU MIDI TimePiece 2, ART Pro VLA, Focusrite Saffire Pro 40.
Past Gear: Korg Karma, TR61, Poly800, EA-1, ER-1, ES-1, Kawai K1, Novation ReMote37SL, Boss GT-6B
Software: NI Komplete 10 Ultimate, Arturia V Collection, Ableton Live 9. Apple OSX El Capitan on 15" MacBook Pro
_oggy
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Joined: Mon Nov 25, 2013 7:48 pm

Post by _oggy »

X-Trade wrote:I'd suggest you contact your country's Korg distributor for support. This is just a user forum with no official support presence.
Hi, thanks for the suggestion. I'm not expecting any official help, I was just curious if Oshbosh found a solution, since we have the exact same problem. Otherwise I will contact the dealer, tho I suppose the warranty doesn't cover things dropping from your desk ;)
_oggy
Posts: 3
Joined: Mon Nov 25, 2013 7:48 pm

Post by _oggy »

Well, after opening it up again, it's back to life. I cleaned it a bit and I noticed that one of the two little prongs which holds the dial wheel was bent straight up. I don't even know if that was a consequence of the drop or of me taking the thing apart. In either case, I bent it horizontal again, put the thing together, and now it works perfectly normally. For future reference, here's a page describing the process of taking it apart:

http://www.thegearpage.net/board/showth ... ?t=1035904
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