KORG M50 61 SYSTEM CRASH

Discussion relating to the Korg M50 Workstation.

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Jharna Baruah
Posts: 2
Joined: Sun May 27, 2012 9:02 am
Location: Assam, India

KORG M50 61 SYSTEM CRASH

Post by Jharna Baruah »

My KORG M50 61 hung up yesterday while playing. I tried turning off the power and then turning it on again; but it did not work. I also tried resetting it by holding the "Realtime Controls" and "Reset Controls" buttons as described in the owner's manual and then turning the power on. The system displayed the "Initializing Memory" message but again hung up in between. Then I tried reinstalling the OS (Version 1.1.0) by rebooting it from the SD Card as described in the KORG Website, but it too produced no result. Now when I start my M50, the start up screen appears with the message "Loading OS Failed". The butons don't work, the notes don't sound and the touchscreen does not respond too.

Is there a way to reinstall the OS and reboot the M50 by connecting it to a computer via USB? I shall be extremely grateful if someone can provide me with a solution. The serial no. of the Keyboard is 026919 (Made in CHINA) and I had bought it one year back. Further, is there any India specific KORG Customer Care contact number?

I am in deep trouble. Please help.

Regards,
Jharna Baruah
Duliajan, Dibrugarh District,
Assam, India.
PIN-786602.
Contact No: +91-9957018961, +91-8876518961
email jharnabaruah137@gmail.com
Enri
Posts: 34
Joined: Thu Mar 21, 2013 4:18 am

Post by Enri »

Hi Jharna,

I had a similar problem a few days ago, the bad news is that this is a factory defect unfortunately and there is no way you can fix this by yourself.

The good news is that you can send it to any korg service and they will fix it for free. They fixed my m50 in less than a day, so it's not something to panic over...

Hope this helps...Good luck!
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kimu
Platinum Member
Posts: 1134
Joined: Wed Aug 29, 2007 9:38 am
Location: Italy,Milan
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Post by kimu »

well known problem.

search for "freezing" issues here on the forum, there are a couple of thread about this
"Don´t let your Blofeld beside children, mothers-in-law or pets. This could lead to critical interactions."
Waldorf Blofeld User's Manual, Jan 2009

http://rsto.bandcamp.com/album/constellation - Free download of "Constellation"
http://www.youtube.com/user/RedShiftingTheOceans
http://soundcloud.com/kimuz
dimitra
Junior Member
Posts: 94
Joined: Tue Jun 05, 2012 10:28 am
Location: Bangalore

Post by dimitra »

You can check with Furtado's music, as they are one of the official Korg dealers in India.

www.furtadosonline.com/‎

Unfortunately, I think they are located in Mumbai & Bangalore. Not sure if they have any stores in the East.
stefangrle
Posts: 3
Joined: Mon Aug 20, 2012 3:55 pm

Post by stefangrle »

Same problem as your's :( do you have fix it?
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