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My Kronos came back from the repair shop a month ago and all I have done is updated it and it worked fine. Went to use it tonight and it says System start-up Failure.
I have disconnected any usb stuff and restarted it more than a dozen time but it still won't work. Have not moved it just switched it on and still no luck,
Any ideas please help?

lotty1 wrote:My Kronos came back from the repair shop a month ago and all I have done is updated it and it worked fine. Went to use it tonight and it says System start-up Failure.
I have disconnected any usb stuff and restarted it more than a dozen time but it still won't work. Have not moved it just switched it on and still no luck,
Any ideas please help?

I'm very sorry that you're having difficulties. The first step is to contact your national Korg Distributor (see the link in my signature); they should be able to help.

danatkorg wrote:

lotty1 wrote:My Kronos came back from the repair shop a month ago and all I have done is updated it and it worked fine. Went to use it tonight and it says System start-up Failure.
I have disconnected any usb stuff and restarted it more than a dozen time but it still won't work. Have not moved it just switched it on and still no luck,
Any ideas please help?

I'm very sorry that you're having difficulties. The first step is to contact your national Korg Distributor (see the link in my signature); they should be able to help.

Thanks Dan
That's what I have done now they have been very good and are picking my kronos up on thursday.

System Startup Faliure

Can this be caused by a duff SSD
Or Memory
Could it be the internal clock error

You certainly seem to be unlucky!

Good luck with a quick fix.

BobTheDog wrote:You certainly seem to be unlucky!

Good luck with a quick fix.

just not my day I was really getting good with the sequencer. saved my work switched her off.
Went and had tea came back to it and it just failed could not believe it.
Went to bed and thought I dreamt it but know it was dead

Stick to coffee next time, much safer.

Just got mine back from service centre after similar boot up fail.

The repair note said the internal clock had to be reset.

Service centre installed 2.10 and upgraded SSD & RAM - it all works fine now ... though I'm concerned that I had to send it away to get the clock reset and as I'm not sure what caused it I wonder if it could happen again - however I've still another year of warrantee ...

Sparker wrote:Just got mine back from service centre after similar boot up fail.

The repair note said the internal clock had to be reset.

Service centre installed 2.10 and upgraded SSD & RAM - it all works fine now ... though I'm concerned that I had to send it away to get the clock reset and as I'm not sure what caused it I wonder if it could happen again - however I've still another year of warrantee ...

Hi
Did your Kronos display the error message "Start-up Failed Reboot"

my message said ""System Start-up Failure - Please disconnect any USB devices and restart" "

so maybe not the same problem as you are having ...

My Kronos is fixed now and is on the way back to me with a new motherboard fitted.

Mine failed to boot up recently as well. My warranty is expired so I opened it up to take a look and the SSD Sata cable just simply came unplugged. Replugged it back in and it booted up normally.

CoreyMast wrote:Mine failed to boot up recently as well. My warranty is expired so I opened it up to take a look and the SSD Sata cable just simply came unplugged. Replugged it back in and it booted up normally.