Start Up Failure after OS 3.02 Update

fpar · Post by **fpar** » Wed Jan 21, 2015 2:31 pm

I have been enjoying my OS 3.02 update on my Kronos 61 for about 2 days then on the third day I suddenly get a 'system start-up failure'. Done all the things suggested in this forum like re-seat the ram, install a new ram, re-plug the SSD cables, install a new SSD, etc. Tried to boot up from a Samsung SE-208 usb-dvd drive with the restore DVDs, same thing, 'system start-up failure' . The red line showing how far the boot up is going stops at the same spot right below the middle of the letter S on the word MUSIC. I see a brief blink on the disk drive status light as soon as the switch is turned on. There is light around around the joystick. The fan on SSD spins. There is a green light on the MB.

Does the system update to OS 3.02 have anything to do with it, (which I doubt since I was able to use it after the update), or is it a MotherBoard problem ?

GregC · Post by **GregC** » Wed Jan 21, 2015 3:08 pm

fpar wrote:I have been enjoying my OS 3.02 update on my Kronos 61 for about 2 days then on the third day I suddenly get a 'system start-up failure'. Done all the things suggested in this forum like re-seat the ram, install a new ram, re-plug the SSD cables, install a new SSD, etc. Tried to boot up from a Samsung SE-208 usb-dvd drive with the restore DVDs, same thing, 'system start-up failure' . The red line showing how far the boot up is going stops at the same spot right below the middle of the letter S on the word MUSIC. I see a brief blink on the disk drive status light as soon as the switch is turned on. There is light around around the joystick. The fan on SSD spins. There is a green light on the MB.

Does the system update to OS 3.02 have anything to do with it, (which I doubt since I was able to use it after the update), or is it a MotherBoard problem ?

Are u using a UPS ? A flaky power strip could also contribute to a component failure. What I have gathered is that some components within the Kronos are touchy about inconsistent power . Or a surge.

lonelagranger · Post by **lonelagranger** » Wed Jan 21, 2015 3:11 pm

Did you try taking the battery out of the motherboard for about 2 minutes, then but it back in. This should reset the BIOS. Other than that, being that you tried another SSD, I am a bit at a lose. You are sure the second SSD you put in was working fine. Good luck troubleshooting. Keep us posted.

Davd C. Polich · Post by **Davd C. Polich** » Wed Jan 21, 2015 3:12 pm

I'm not a Korg repair technician, but I'd say you unfortunately have
a problem which requires a trip to a service center. The fact that your
Kronos worked for a couple of days after the update would indicate that
the problem has nothing to do with the update itself.

AntonySharmman · Post by **AntonySharmman** » Wed Jan 21, 2015 5:42 pm

fpar wrote:Tried to boot up from a Samsung SE-208 usb-dvd drive with the restore DVDs, same thing, 'system start-up failure' .

Explain that step ... did you boot from DVD ? Reinstalled OS ? Reinstalled in full format mode ?
If you can't boot from DVD (with all media unplugged) , try another USB drive !
Since you can see boot red bar then motherboard is just fine , SSD might be the next step to investigate , after
a full format via DVD installation !

fpar · Post by **fpar** » Wed Jan 21, 2015 6:14 pm

AntonySharmman wrote:
fpar wrote:Tried to boot up from a Samsung SE-208 usb-dvd drive with the restore DVDs, same thing, 'system start-up failure' .
Explain that step ... did you boot from DVD ? Reinstalled OS ? Reinstalled in full format mode ?
If you can't boot from DVD (with all media unplugged) , try another USB drive !
Since you can see boot red bar then motherboard is just fine , SSD might be the next step to investigate , after
a full format via DVD installation !

Tried to boot from DVD using the following drives, Samsung SE-208, LG SP60N and an older Sony powered DVD drive, same thing red bar stops on the same spot. Was not able to reinstall OS because I could not even get to the point of having choices for reinstallation of the OS.

Tried a new SSD, Toshiba Q series 128 GB with the DVD drive combinations same thing.

AntonySharmman · Post by **AntonySharmman** » Wed Jan 21, 2015 6:28 pm

When you see Kronos logo and boot screen bar , you do not boot from USB DVD but from SSD , read OS installation manual !
By default , boot priority is USB port ... further investigation needs laboratory !

lonelagranger · Post by **lonelagranger** » Wed Jan 21, 2015 7:33 pm

I am not trying to be rude, but you don't have the DVD drive sitting on the keyboard, do you. Someone else had the same problem as you and it was caused because of him having the DVD drive coming into contact with some of the buttons on the Kronos.

fpar · Post by **fpar** » Wed Jan 21, 2015 8:31 pm

[quote="AntonySharmman"]When you see Kronos logo and boot screen bar , you do not boot from USB DVD but from SSD , read OS installation manual !

I beg to disagree, but I tried booting with the old SSD, unplugged, with a new empty SSD plug in with or without a usb DVD plug in and I still see Kronos logo and boot screen bar. The Kronos logo is in the firmware which I am not sure where it is stored.

fpar · Post by **fpar** » Wed Jan 21, 2015 8:36 pm

lonelagranger wrote:I am not trying to be rude, but you don't have the DVD drive sitting on the keyboard, do you. Someone else had the same problem as you and it was caused because of him having the DVD drive coming into contact with some of the buttons on the Kronos.

Thanks for the reminder buddy, I saw that post so I made sure I didnt do the same.

AntonySharmman · Post by **AntonySharmman** » Wed Jan 21, 2015 9:46 pm

fpar
You always see logo 'cause of Bios , that I want to say is that your USB Drive is not recognized for any reason ,
and when it does then the proper message will be appeared , so as I told you , read advanced manual about this ...

fpar · Post by **fpar** » Sat Jan 24, 2015 1:59 am

Installed a new Intel D510MO and my Kronos is working again. Thanks for all your suggestions. Your questions are welcome regarding the installation.

pedro5 · Post by **pedro5** » Sat Jan 24, 2015 11:13 am

Sent another pm....before reading this updated post,so do please provide details of the install.

Was it just a straight swap of the board ?
Any bios download needed ?
Calibration ok ?

Any photos available ?

Many more questions,later...

Best Wishes.

pedro5 · Post by **pedro5** » Sat Jan 24, 2015 11:20 am

Just found other information regarding this on another topic.....
That'll teach me to read them first,before posing the questions....

Thanks for the information.

Will continue to read any more postings with interest.

Best Wishes.

fpar · Post by **fpar** » Mon Jan 26, 2015 3:51 am

[quote="pedro5"]
Was it just a straight swap of the board ?
Any bios download needed ?
Calibration ok ?

It was a straight swap Intel D510MO
No bios download or configuration, it worked out of the box.
Calibrations were preserved.

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Start Up Failure after OS 3.02 Update

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