|
Korg Forums A forum for Korg product users and musicians around the world. Moderated Independently. Owned by Irish Acts Recording Studio & hosted by KORG USA
|
View previous topic :: View next topic |
Author |
Message |
StudioMan Senior Member
Joined: 19 Nov 2008 Posts: 271 Location: Cleveland, OH
|
Posted: Thu Nov 20, 2008 9:34 pm Post subject: Well, different than in the store & manual. Locking up |
|
|
I turn it on, and it say "updating left panel", then "updating right panel". Comes on and locks up within maybe 15 seconds. I have reset it 6 times so far, still locks up every time. Won't even allow me into the global settings.
In the store, the display model worked perfect! So simple to use. This one (Ver 1.0.1) is having serious issues right out of the box...
Or, am I somehow doing something wrong? |
|
Back to top |
|
|
StudioMan Senior Member
Joined: 19 Nov 2008 Posts: 271 Location: Cleveland, OH
|
Posted: Thu Nov 20, 2008 9:39 pm Post subject: |
|
|
Power-on now, just says "updating left panel/updating right panel, COMPLETE, Please turn off the until"..
Has ANYONE seen this? Brand new, in the box, factory seal..
Any ideas?
Mike |
|
Back to top |
|
|
StudioMan Senior Member
Joined: 19 Nov 2008 Posts: 271 Location: Cleveland, OH
|
Posted: Thu Nov 20, 2008 10:39 pm Post subject: Korg Tech support |
|
|
Well, it's a problem. They want to replace the unit. They say "No way to fix it"! So I am SOL for the weekend,, and there is snow up to my a_s,, and no new keys to play with as I had planned..
So, it came with ver. 1.0.1,, Messing with the unit, I got it to boot up and got into the Global, upgraded to ver.1.0.5.
Acting how the ones in the store acted.. Maybe I fixed it?
Well, it's working, but I guess I will still get the exchanged for another new one in the box.
I saw a guy who seems like a major Korg exc.,,, What is your opinion? Think this one is going to be ok, or should I do as tech support advised me and take it back and have them replace it?
I hope this info. helps someone else!
Mike |
|
Back to top |
|
|
tritex4 Platinum Member
Joined: 14 Feb 2006 Posts: 1278
|
Posted: Fri Nov 21, 2008 1:02 am Post subject: |
|
|
Quote: | They say "No way to fix it"! |
So why do ponder over keeping it?
As long as they're going to replace it, go with that.
Just make sure that in the update process, you don't have anything plugged
into the machine like midi cords or pedals, and follow the update instructions to a "t".
Sorry to hear that you may not have it for the weekend, but if they want to make you whole
with a new unit, go for it. _________________ Regards
TritEx4 |
|
Back to top |
|
|
kimu Platinum Member
Joined: 29 Aug 2007 Posts: 1133 Location: Italy,Milan
|
Posted: Fri Nov 21, 2008 8:40 am Post subject: |
|
|
i think you have been unlucky and got a damaged unit someway.
i boutgh mine about 3 weeks ago with OS 1.0.1 installed and worked correctly. i updated it first to OS 1.0.3 and now to OS 1.0.5 and never had any problem.
so i believe that replacement of the unit is the best solution and that the bug you experienced were something beyond a simple bug in OS. |
|
Back to top |
|
|
Xenomorph Senior Member
Joined: 01 Mar 2007 Posts: 353 Location: U.S.A
|
Posted: Fri Nov 21, 2008 12:24 pm Post subject: |
|
|
Just get the replacement and chalk it up as a rotten egg. Sucks that you won't have it for the weekend _________________ Life is short, play a KORG!
Current: Pa5X, Nautilus
Past: M1, X5D, N364, Karma, X50, TR61, M50, micro-Korg, Triton Extreme, Pa3x, Roland Fantom 06, Akai mpc key61 |
|
Back to top |
|
|
|
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|