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jasperkeys Full Member
Joined: 15 Jun 2009 Posts: 141 Location: Safford, AZ
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Posted: Mon Mar 01, 2010 6:30 pm Post subject: M3 keyboard keys not working anymore |
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My M3 is no longer playable with the keys. It behaved properly one day and then the next, the keys no longer played. I can hear drum rhythms by using the drum track button and I can also hear pre-recorded sequences; I just can't hear any sounds when I press the keyboard keys.
I called Korg about this and the support person had me run through various reset options including reloading the default programs and combinations. I was using release 2.00.00 and I uploaded the newest version which is 2.04, I believe. I was finally told it would be best to take the keyboard back to where it had been purchased since it was still under warranty.
Has this ever happened to anyone? |
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Grapite Full Member
Joined: 14 Mar 2003 Posts: 145
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Posted: Mon Mar 01, 2010 6:55 pm Post subject: |
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I know this may be obvious, but make sure the little cable from the keyboard to the M3 is seated properly.
Regards |
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jasperkeys Full Member
Joined: 15 Jun 2009 Posts: 141 Location: Safford, AZ
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Posted: Mon Mar 01, 2010 8:10 pm Post subject: |
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Well, I thought I did but it certainly wouldn't hurt to check this one more time, the M3 is in a somewhat darkened area. Now just to make sure I'm looking in the right place; this is right under the control panel I've tilted up for better visibility? If not, I looked at the manual introduction, 'Front Panel' where it states '4. TO KYBD connector/TO MODULE connector' and since I'm not presently at the M3, I'm really hoping there might be a disconnect. If the solution turns out to be as simple as this; I'm going to feel...foolish. I hope this will be the case. Thank you much, I'll check it out. |
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Grapite Full Member
Joined: 14 Mar 2003 Posts: 145
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Posted: Tue Mar 02, 2010 9:15 am Post subject: |
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Yes, that's the one, it has the potential to loosen up a bit after tilting back and forth, definitely worth a check, good luck!
Regards |
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jasperkeys Full Member
Joined: 15 Jun 2009 Posts: 141 Location: Safford, AZ
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Posted: Tue Mar 02, 2010 2:54 pm Post subject: |
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My M3 works again! It was a disconnected cable under the keyboard. I guess I had never noticed this connection before but any rate, thanks so much for the tip! I really appreciate this. Back to work now. |
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Grapite Full Member
Joined: 14 Mar 2003 Posts: 145
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Posted: Tue Mar 02, 2010 5:55 pm Post subject: |
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Glad to hear it, have fun!
Regards |
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jasperkeys Full Member
Joined: 15 Jun 2009 Posts: 141 Location: Safford, AZ
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Posted: Tue Mar 02, 2010 5:55 pm Post subject: |
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Thanks!! |
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mikeyd Senior Member
Joined: 19 Nov 2007 Posts: 390 Location: California
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Posted: Wed Mar 03, 2010 10:11 am Post subject: |
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Little scared that Korg tech didn't try this ....... |
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jasperkeys Full Member
Joined: 15 Jun 2009 Posts: 141 Location: Safford, AZ
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Posted: Wed Mar 03, 2010 2:21 pm Post subject: |
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That thought occurred to me too. |
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