Korg Forums

drammar · Joined: 26 Mar 2016 Posts: 1

Hey there I am trying to use my korg kronos as a midi controller for the 2015 early macbook pro I bought recentlythrough usb. No matter what I do , my mac doesn't seem to see my korg kronos..

Installed all drivers..
Kronos works with my pc with no problem so nothing wrong with the usb cable.
Any idea?

MartinHines · Posted: Sun Mar 27, 2016 4:23 am Post subject:

Just to clarify are you using the most current Kronos/Korg USB Midi Driver, dated 2016-03-11 ?
http://www.korg.com/us/support/download/driver/0/424/1357/

If you can't get that to work I would suggest calling/phoning Korg Tech Support.
_________________
** KORG Product Support Contacts **
(they support BOTH hardware and software)

Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)

Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/

Bertotti · Posted: Sun Mar 27, 2016 4:25 am Post subject:

When it happened to me I took out the Kronos driver and reinstalled it. That worked for me but I do not remember how I removed the driver.

pedro5 · Posted: Mon Mar 28, 2016 12:16 am Post subject:

Welcome to the forum.

Some users don't install the driver and it should work.
It's found in Users/Library/Audio/Midi Drivers.
Removal is a simply Move to Trash etc.

Currently,I've not installed the driver,but it has worked with it in the past.
Note....it will need to be installed to use the Editor software.

Make sure it's the one for a mac.... Wink

Out if interest, what software are you using ?

Best Wishes.

BobTheDog · Platinum Member Joined: 21 May 2007 Posts: 1535

First thing to do is to see if the Kronos is recognised at the USB level:

Apple menu->About This Mac->System report

On the left pane of the window, click on Hardware->USB

Now on the top of the right pane is you Kronos listed there?

If so the next thing to look for is if it is recognised as a midi device:

run /Applications/Utilities/Audio MIDI setup.app

The click menu Window->Show MIDI Studio

In the window that appears is there a box with KRONOS as it's title? Is it dimmed or bright?

pedro5 · Posted: Mon Mar 28, 2016 10:21 am Post subject:

In addition to the suggestion BobTheDog has given....
As an alternative check,it should also show listed using the System Preferences applet,Sound...Input.
The Kronos must be on for this.

It may help for initial installation by booting the mac first,then the Kronos.
Once this has been established,future boot order won't matter.

Connection via another usb port may help.....or even using an usb2 hub,some macs are fussy about this,but the Kronos can(or should) work via usb3 ports.

Best Wishes.