Korg Forums

[BR]

After using my Pa4X for 2 years (it is supposed and designed to be a professional live keyboard), it cost me more than $200 for replacing the 4 Variations and Break buttons that became loose and waiting 4 months to get the parts from Korg.
I had other keyboards and used for example a Korg Pa80 and Pa1X for at least 10 years without any broken buttons.

Shame on you Korg!
Your future flagship will need a serious update in Hardware and Software department at the level of 21 century technology
and a very professional control quality at this price range before releasing to the market in order to keep your loyal customers and gain more customers.
If this is not important to you, I will seriously start for an other alternative company in the future.

[karmathanever]

I completely empathise with you BR but I think you may just be an unlucky one rather than every PA4X being poor quality hardware - if not, we are all doomed!!!!

I had a major problem with my PA1X and had to take it apart several times but I don't remember any others having the problem.

I have to admit that I have not liked the Korg arranger buttons since the PA1X - the i-series were much nicer.

I sincerely hope you get it sorted out. That is beyond frustrating.
The difficulty for me is that there is no other "company" or equivalent to look at.

I hope this doesn't mean that Korg PAs will be like MS WINDOWS and become a slack product permanently in "beta" mode.

I played the Genos extensively recently (first time) and I can tell you the butld quality of the PA4X is far superior - its design is not good - it would scare me taking it out on a gig but then I don't think that is the market Yamaha are targeting!!! You can't even use "L" shaped audio plugs because of the strange casing design. But hey, the buttons are OK.

Sorry, was digressing....
Let us know how you go - again so sorry you have this problem.

CHeers
Pete
_________________
PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
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## Please stay safe ##
...and play lots of music
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[BR]

[AntonySharmman]

Just for the case , structure of Style control switches internal holder base material is the same since Pa1X (AFAIK) so it's only
a matter of power force that is applied on the surface button , so take care !
_________________
Music Conductor - Sound Engineer & Developer - Automotive SMPS/RF R&D - Electronics Engineer
PaSeries Demos - WavesArt.eu - KorgPa.gr <> Facebook

Keyboards : Steinway-D, Kronos X, Pa5X 76, Pa4X 76, Montage M7 , Roland-XV88, Emu3,Emax II,Synclavier II,Yamaha DX Series, ΟΒ-8V

[Giner]

Hmmm . . . maybe this is a heads-up to assign some of these functions to the EC-5 pedal. Switch replacement is cheap and easy on that. I bought a bag of 20-odd tac switches from an electronics retailer for about $10.
_________________
When I nod my head . . . Hit it!
Pa3x-61, Pa1xPro, i30, Micromoog (1975)

[Snoopy]

Hi,

I think that is not a "Korg-only" related problem. And not only regarding keyboards...

"in the past" almost ALL devices had a much longer lifetime than nowadays.

No matter if keyboards, tvs, washing-machines, vacuumcleaners, tools in general etc...

It´s "the spirit of the present time"... manufacturers ( especially shareholders ) want to earn money, and that´s more easy the less goods don´t last so long as "earlier".
_________________
Greetings from East-Frisia, Germany

PA4X MUSIKANT, OS 3.1.0, PKG-Version

[Sam CA]

That's a bummer. It should not take that long to get a keyboard fixed unless it's cut in half or something!

I agree with Giner. Those who play LIVE should definitely get a nanoPAD2, EC-5, FCB1010 .....or anything that can trigger Intros/Ending/Fills...etc. You never know when that INTRO 1 button is going to get stuck.
_________________
Sam

[paul]

[Eduardo_Arg]

Hi Friends:

I must agree with Antony.
The most strong keyboard will fail if you don't take care of the power force is applied not only to switchs buttons, also keybead.-
By the time i use Roland keyboards, i've got the best controller ever made A90.- It suppose that it was indestructible.- But one day a friend of my put unneccesary for to a swith and it brokes down.-
I don't agree that Korg flagships (PA4X, Kronos) were made by not profesionals.- By the time of Triton, M3, Korgs improve high quality profesional for designing hardware and software.-
I've been using Korg Keyboards from the last 15 years and never got an issue; now i have both PA4x and Kronos and also no issues.-
Keyboards are like watches, if you take care of them they last for ever.-
With regards.
Eduardo
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Korg Kronos 2 88 - Korg PA4x 76 - Roland Fantom 08 - Korg N1R Sound Module - Korg 05RW Sound Module - Roland UM550 Edirol Midi Patchbay Amp pair SWR California Blonde II

[Dmkeys]

I agree with the OP. I see that he is in the USA as I am. Korg USA is very bad about getting replacement parts in a timely manner and/or maintaining a sufficient stock of replacement parts.

I don't know "why" this is so, but I've been told this by numerous authorized repair people. One told me he thinks they ship the parts by boat periodically, to save money.

I do know that when the motherboard on my PA3X died, it took many months to get a replacement. I would happily have paid an additional fee to have one FedExed from Italy/Japan wherever. Unfortunately, there was no option to pay the extra cost and do this.

Similarly, when the LED's on my PA2X failed, it took many months to get the replacement parts in stock.

It seems to me that Korg USA does not prioritize having spare parts locally available. (It could be that this is not their fault, but a Korg supply issue.)

In any event, it's perfectly legitimate for people who spend $4000 on a keyboard to expect that it will be quickly serviced in case something goes wrong. Too often, that seems not to be the case.

[MacKenzie617]

Where possible, I try and use the EC5 to its full extent. However, I wonder how many of you find it difficult to select only one switch at a time? I now remove my shoes, to ensure that I select only one function at a time. You know what they say about a person with big feet..........Big shoes!

Re, Jim.

[miden]

TBH, the EC-5 is mostly a waste of time for me. This is because the settings are Global only. Now if Korg would anable EC-5 settings to be saved with a Songbook file, THAT would be useful!

[karmathanever]