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Cannot open PA4X OS 3 update package on my Mac

 
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tarkington



Joined: 02 Apr 2019
Posts: 2
PostPosted: Tue Apr 02, 2019 6:38 am    Post subject: Cannot open PA4X OS 3 update package on my Mac Reply with quote
I just got a PA4X v.2 , OS is 2.20, and wanted to update to latest OS 3.1. I downloaded the installer for my Mac but when I try to open it I get the following prompt:

The operation couldn’t be completed. (com.apple.installer.pagecontroller error -1.) couldn’t open Pa4X_Operating_System_v301.pkg.

Does anyone know how to overcome the apple installer page controller error?

thanks!
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Paolo@Korg
Korg Italy


Joined: 07 Dec 2002
Posts: 1090
PostPosted: Tue Apr 02, 2019 8:58 am    Post subject: Reply with quote
Tarkington,

I think you are trying to open the .pkg file on the Mac. Despite the same filename extension shared with Mac system software, this is not a Mac file. This file has to be moved to the Pa4X.

Please carefully follow the instructions supplied with the OS Update. It is very important to follow each step in the correct sequence.

Best,
Paolo
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tarkington



Joined: 02 Apr 2019
Posts: 2
PostPosted: Wed Apr 03, 2019 12:24 am    Post subject: Reply with quote
Thank you, now I understand Smile
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korg1
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Joined: 17 Nov 2002
Posts: 956
Location: http://pasongstyles.com/
PostPosted: Wed Apr 03, 2019 2:23 pm    Post subject: Reply with quote
Paolo,check your inbox plz
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