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Branekorg26
Joined: 14 Jul 2019 Posts: 3
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Posted: Sun Jul 14, 2019 1:21 am Post subject: Korg pa 4 BLOKED |
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Korg Pa4 is a big problem. Many of us in the Balkans have a problem because the keyboards are blocking. I think it would be a good thing to do that because many of us in the Balkans play Korg and have already lost confidence in you. Many thinking of surrendering to another brand (roland, yamaha)[/b] |
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karmathanever Platinum Member
Joined: 12 Jan 2004 Posts: 10402
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Posted: Sun Jul 14, 2019 2:50 am Post subject: |
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What do you mean "blocked"?
Under what conditions?
Details please... _________________ PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
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## Please stay safe ##
...and play lots of music
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duby2 Platinum Member
Joined: 16 Jun 2002 Posts: 1379 Location: USA Pennsylvania
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Posted: Sun Jul 14, 2019 4:21 am Post subject: os |
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here we go again ,,
Branekorg26 first post and he ,,and he is ready to jump ship...
and yes
as Pete said ... detalis ..
we try to help korg and ,,they know what we need ???
just look at free play styles ,, yamaha had them long before korg and now with os 3 we get ,, maybe 8 ... can i have a lump of coal. |
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Branekorg26
Joined: 14 Jul 2019 Posts: 3
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Posted: Sun Jul 14, 2019 9:36 am Post subject: Pa4 bloked |
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We have installed a new OS 3.1. 0. It happens to us that the keyboards during the play are freezing (blocking). To play we have to turn it off and start it, and it's a big blow to people who are doing serious jokes and tracking some of the extras. It is very unfortunate for Korga that so many things in so many problems. Is there a way to reset this by blocking or changing the Korg to some other brand. This is a really serious problem. At fb there are groups in which musicians exchange experiences. Almost everyone has a problem with Pa4. |
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karmathanever Platinum Member
Joined: 12 Jan 2004 Posts: 10402
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Posted: Sun Jul 14, 2019 2:02 pm Post subject: |
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OK but you need to give details of the "blocking" like which mode? Which STYLE? Any samples? Action at point of blocking?
Using a UPS? Which model (international/Oriental/etc)?
This is an independent forum and not associated with the Korg organisation.
We, as other PA owners, can sometimes help but we need details in order to try and replicate your problem.
If you are (and the others you mention) are all having the same problem then maybe you should contact Korg directly (as a group).
It could even be a "batch" problem.
You say "many of us..." - how many?
Just trying to help
_________________ PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
------------------------------------------------------------------
## Please stay safe ##
...and play lots of music
------------------------------------------------------------------ |
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karmathanever Platinum Member
Joined: 12 Jan 2004 Posts: 10402
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Posted: Sun Jul 14, 2019 2:03 pm Post subject: |
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OK but you need to give details of the "blocking" like which mode? Which STYLE? Any samples? Action at point of blocking?
Using a UPS? Which model (international/Oriental/etc)?
This is an independent forum and not associated with the Korg organisation.
We, as PA owners, can sometimes help but we need details in order to try and replicate your problem.
If you are (and the others you mention) are all having the same problem then maybe you should contact Korg directly (as a group).
It could even be a "batch" problem.
You say "many of us..." - how many?
Just trying to help
_________________ PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
------------------------------------------------------------------
## Please stay safe ##
...and play lots of music
------------------------------------------------------------------ |
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Biggles Platinum Member
Joined: 31 Aug 2017 Posts: 1011
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Posted: Sun Jul 14, 2019 3:13 pm Post subject: |
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There are far to many posts on freezing keyboards for it not to be recognised by Korg and for them to take action.
But
You have to tell them, so I suggest that you write out exactly what you are doing and when the freezing occurs.
Once they respond you will have a Support Number, if you then post it here and others with the same freezing issue quote your report number then Korg will action.
That said the freezing does seem to have been going on for months now and I think it pre dates the latest update. _________________ Biggles
Lancashire, UK |
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Branekorg26
Joined: 14 Jul 2019 Posts: 3
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Posted: Sun Jul 14, 2019 3:58 pm Post subject: Korg pa 4 BLOKED |
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Keyboard freezes during a play at once. It is the korg pa4 international issue. How and where can we contact Korg. What is happening to us is too much for the price we paid. |
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Biggles Platinum Member
Joined: 31 Aug 2017 Posts: 1011
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Posted: Sun Jul 14, 2019 4:40 pm Post subject: Re: Korg pa 4 BLOKED |
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Branekorg26 wrote: | Keyboard freezes during a play at once. It is the korg pa4 international issue. How and where can we contact Korg. What is happening to us is too much for the price we paid. |
Go to Korg dot com
Support
Contact
Tech Support
Then fill out the online form.
I have just been onto a Korg Staffer who is unaware that users are reporting the problem.
This forum is NOT officially monitored by Korg so how are they to be made aware of issues if users do not report them?
If your keyboard is within its warranty you should also contact the Dealer where you bought the keyboard as they will have direct access to Korg Support. _________________ Biggles
Lancashire, UK |
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