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Fix For Restart Issue

 
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korg1
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PostPosted: Sat Jul 11, 2020 11:36 am    Post subject: Fix For Restart Issue Reply with quote

Hi guys,
Everyone who experienced before any kind of restart should try this.
Normally more restart issues happen when a Direct set is attached ,but could also happen without a direct set ,usually when :

a) After Usb connection to pc has been enabled or disabled.

b) using or editing Songbook entries or setlists.

c) After initialize songbook internal/Direct.


Solutions:

For those who don't use a Direct set,there is no other solution than
just restart instrument after enabling/disabling connection if you plan to work with songbook

For those who use Direct set :

Make a backup of Direct set' "Global settings" file,
and make sure it is not present the first time you browse the Direct Folder from the Global----->Menu-->Mode Preferences--->Media tab.

If you already have attached the Direct folder,just deactivate it,remove the "globall settings'' file ,and browse for the Direct Folder again.

After that,you can add the "global settings" file back if you need,in case you have named your style banks with unique names,etc.

Now you can initialize your internal or Direct songbook without any restart issues,and you won't face any restart issues again using songbook.

Greetings!!!!
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karmathanever
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PostPosted: Sat Jul 11, 2020 1:58 pm    Post subject: Reply with quote

Hey Korg1 and all

It is always great to get useful information and clearly you have not been the only one experiencing problems.

However, I must say that I have tried all these things on my own PA4X in the hope of supporting the forums (several times) but have experienced no problems.

Quote:
a) After Usb connection to pc has been enabled or disabled.

There is an absolute MUST here and that is to "DISABLE" the connection on the PA4X FIRST - if you "Eject" on the PC first, the PA4X does not like it
This should be in the manual!!
Quote:
b) using or editing Songbook entries or setlists.

I do this a huge amount and never had any issues, however I must admit I mostly edit on the PA4X - I don't know if there is an issue with the editing on a PC.
Quote:
c) After initialize songbook internal/Direct.

Performed this several times and no problems.

OK - I am not saying that people do NOT have problems, however, I find OS 3.1.0 solid stable.
My bad experiences have been related to known bugs which have all been resolved now at 3.1.0
I have experienced only one freeze and that was during LOADing a large SET which was offered by one of our members a while ago.
Clearly a SET corruption - I can excuse that one and have since been very careful regarding 3rd party data.
I also do not fully trust loading data which has been produced by 3rd party software editing packages - for me to have any confidence, such packages MUST be fully in sync with Korg's latest OS at a very low technical level (and IMHO, should only come from Korg) - QA and acceptance testing is absolutely unbelievably massive - permutations of PA4X operations are in the billions - this is why we end up with bugs - it is close to impossible to thoroughly test.

Everything I say regarding my own PA4X is 100% true and I try very hard to replicate some of the issues in the hope that I can help.
Currently, I am as happy with my PA4X as I was with my PA3X at its latest OS level - rock solid.

Would still love to help or indeed discover things that I have missed - I am prepared to try anything in order to assist.

Cheers

Pete Very Happy
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korg1
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PostPosted: Sat Jul 11, 2020 2:06 pm    Post subject: Reply with quote

Hi Pete,

The problem usually appears when you use
USER and Direct Sets at the same time .

Meaning large sets ,
full of styles,keyboard sets,sounds,huge songbook internal and direct.
Have you tried it with Direct sets attached ,sampling memory almost full
and two songbook?user and direct?


Mine were working both sets fine with v2.2.
The exact sets didn't work right after v3,and for almost a year or more now
i just couldn't find the reason,beacause of their random nature.
I believe Direct set's gloabal settings causes this conflict leading to restarts.

Actually i believe it's like pa4x trying to read 2 different things at the same time,causing this.
That's why i said "Only the first time" you browse for the Direct set.


After i removed it's global settings,everything works great,even if i putted them back again later

gtreetings!!!!
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karmathanever
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PostPosted: Sat Jul 11, 2020 4:42 pm    Post subject: Reply with quote

Yes!! Can definitely understand that
DIRECT SET should NEVER have GLOBAL settings in it.

I always run with very full internal and DIRECT data with very big SONGBOOKs (int & direct).
My Sound samples are not massive though...

P Very Happy
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AntonySharmman
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PostPosted: Sat Jul 11, 2020 8:07 pm    Post subject: Reply with quote

karmathanever wrote:

DIRECT SET should NEVER have GLOBAL settings in it.

Global file is always created (if not exists) if browser is pointing (assigned) with direct set.
Everytime you edit Global settings while in Direct resources area , settings will be automatically written to Direct Set Global file and
will be created there if it doesn't exist.
The only reason to delete Global folder is in case you want Direct Resources to follow your own Pa4X Global settings else Pa4X will
follow included Global settings , a tremendous feature of Pa4X for skilled developers ...

Global file has model ID and Pa4X will totally ignore a Global file that has no Pa4X signature.
I'm working with Direct resources mode since Pa4X was born with my commercial packages of full resources that are based on
Direct Mode for Styles & KBD SETs , and never had a single issue in hundreds of Pa4X clients with Global or any file in Direct folder
with resources that were made properly in Pa4X.
So IMO one properly made Global file itself can never cause any issues unless existing issues in main factory Global file or elsewhere !
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korg1
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PostPosted: Sat Jul 11, 2020 9:38 pm    Post subject: Reply with quote

As i said,i didn't know what to do in first place,
cause restarts were happening randomly.

So,what i did was to start loading my user items,one by one .
Each time i loaded for example Pads, Sounds ,Styles,Keyboard sets etc, i was trying an initialize on internal songbook,and each time there was no restart.
So after i load everything,i attached Dirrect set and first restart appeared.
Then i realised it was either Direct's fault,or pa4x was actually trying to load at the same time two different settings probably,and that was causing the restart.

so,i erased Direct's styles and tried to initialize....restart happened again.
I erased Direct's keyboard sets, restart happened again
then after i load everything back, i tried once again....restart happened.
erased just Direct set's songbook....restart happened again.
Last try was to erase Direct's global settings,and it worked....NO restart.
Powered off and on again tried it a million times....NO restart.

Put back Direct's global settings....tried it about 25 times....No restart.

Even if it's not a bug,even if it's just a glitch or something,or pa4x's difficulty to handle two different files at the same time,
this is what worked for me.
Still thinking why sometimes in the past it happened even with factory only resources,don't have an answer for that really,
but if anyone faced this issue,can try what i did,
and let us know if it worked for him or not.


greetings
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karmathanever
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PostPosted: Sun Jul 12, 2020 6:05 am    Post subject: Reply with quote

AntonySharmman wrote:
Global file is always created (if not exists) if browser is pointing (assigned) with direct set.
Everytime you edit Global settings while in Direct resources area , settings will be automatically written to Direct Set Global file and
will be created there if it doesn't exist.
The only reason to delete Global folder is in case you want Direct Resources to follow your own Pa4X Global settings else Pa4X will
follow included Global settings , a tremendous feature of Pa4X for skilled developers ...


Hi Antony
As you know, I have the greatest respect for your work and knowledge however your above statement makes no sense to me at all.
My disclaimer is that I may have misunderstood you and if so, please assist me.

GLOBAL within a DIRECT set has no purpose and its not used by the PA4X - only the internal GLOBAL settings are used.
GLOBAL is not created in the DIRECT SET when in any DIRECT resources area.
The purpose of DIRECT is to provide an extension to Keyboard Sets, Styles, Pads and Voice Presets (GLOBAL is not considered, neither created).

To prove this, create a "test" SET with GLOBAL settings you don't want (perhaps LOCK everything in the locks menu)
Load your normal GLOBAL
Select the "test" SET as DIRECT - GLOBAL in the test SET is not referenced, accessed or updated.

As I said, I may have completely misread your comments so please explain as this is most confusing - maybe you have developers access that we don't have.

Many thanks
EDIT: @Antony - Please read my next post first
Pete Very Happy
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Last edited by karmathanever on Sun Jul 12, 2020 11:20 am; edited 1 time in total
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korg1
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PostPosted: Sun Jul 12, 2020 9:24 am    Post subject: Reply with quote

In my opinion directs global settings hold some information which internal global settings handles .
For example style bank’s names.

Don’t know what they both share or which
exactly setting was the one that caused somehow
the restart,so I erased the whole global settings .

Why I believe internal handles the information?
Because sometimes it’s possible even if you delete Directs global
settings file ,to keep the names of Direct’s Style Banks.

So,it doesn’t actual recreate a Direct global file ,
it just keeps the informations needed for the Direct set .


Greetings
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karmathanever
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PostPosted: Sun Jul 12, 2020 11:05 am    Post subject: Reply with quote

Ah!! Interesting - I need to get into that now..... THANKS

Had never noticed this - definitely creates GLOBAL if you rename a DIRECT bank!!!! But doesn't seem to use much else in GLOBAL.

@Antony - sorry - now understanding this a little more since deeply experimenting with it today.

P Very Happy
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korg1
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PostPosted: Sun Jul 12, 2020 1:36 pm    Post subject: Reply with quote

Pete,
If you delete global settings
it’s most likely that style banks names stay after that .
That means that internal global settings hold that information somehow,unless you rename the banks ,then the new global settings is created .

Didn’t really dig into that ,just noticed once style banks names were missing,and I had to linclude global settings again ,while deleting it again,style banks names stayed.
It’s likely building global settings on the process ,
that’s why my restart problem disappeared .
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karmathanever
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PostPosted: Mon Jul 13, 2020 1:26 am    Post subject: Reply with quote

All this info from you is great - thanks
and I'm delighted that issues on your PA4X have improved...

I'm learning all the time.

What is annoying is that the PA4X manual says this:-
    Direct data are additional Keyboard Sets, Styles, Pads, Voice Presets,
    SongBook Entries and Set Lists, residing in a storage device like the internal
    drive or a removable USB drive. They can be considered as an extension of
    the internal memory
    .

...and...
    You can choose any standard SET folder as the Direct folder

NOWHERE does say that the GLOBAL folder in the DIRECT SET will be used or changed (hence my confusion and rant above)

So, (and apologies to Antony and yourself) I have learnt something here that I was mislead by the manual.

I am going to "play" with this some more so that I can have some more confidence with it.

Thanks again

Pete Very Happy
P.S also discovered that if there is no GLOBAL in the DIRECT SET, it DOES get created (as Antony said) when you do things like change bank names
I need wine Wink
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PostPosted: Tue Jul 14, 2020 3:07 am    Post subject: Reply with quote

In very simple words , Pa4X follows Direct Global settings when Styles & KBD Sets are operating from Direct interface
while follows internal Global settings when Factory or User TAB is selected !
As I've already said , this is great feature for skilled developers where you can combine Pa4X settings per interface
but some "external" job is required since not all features can be achieved when a Direct set is already assigned !
It's highly recommended to use in direct mode SETs that have been created or detailed edited in your Pa4X and
then saved (without SOUNDS PADS & PCM) for Direct Set usage !

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