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2 newbie problems
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Post new topic   Reply to topic    Korg Forums Forum Index -> Korg Wavestate / MkII / SE
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utas



Joined: 24 Aug 2020
Posts: 1
PostPosted: Mon Aug 24, 2020 4:49 pm    Post subject: Reply with quote
padking wrote:
I did install the 1.0.4 upgrade and at first it was OK the librarian wad connecting to the wavestate. But after shutdown and restarting my mac, there was that stupid 'waiting for device" message. So I had to reinstall the new version of HoRnDIS restart..................So that update did not fixe the USB-network mess. I wonder if Korg does even care about it. It probably work after installation because the HoRNDIS from Korg was not active, but after a restart it did, and there was no connection with the wavestate. Bravo Korg!


I' ve had the same problem. There is missing the wavestate service in the network profil.
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padking
Full Member


Joined: 20 Sep 2009
Posts: 178
Location: Laval,quebec
PostPosted: Mon Aug 24, 2020 7:51 pm    Post subject: Reply with quote
Brolly I dont know if you have access now to the librarian, if not you could try the facebook wavestate user forum. There's Dan Philips from Korg that post there. He did not help me with the problem I had but maybe He could do something for you.
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padking
Full Member


Joined: 20 Sep 2009
Posts: 178
Location: Laval,quebec
PostPosted: Mon Aug 24, 2020 7:53 pm    Post subject: Reply with quote
utas wrote:
padking wrote:
I did install the 1.0.4 upgrade and at first it was OK the librarian wad connecting to the wavestate. But after shutdown and restarting my mac, there was that stupid 'waiting for device" message. So I had to reinstall the new version of HoRnDIS restart..................So that update did not fixe the USB-network mess. I wonder if Korg does even care about it. It probably work after installation because the HoRNDIS from Korg was not active, but after a restart it did, and there was no connection with the wavestate. Bravo Korg!


I' ve had the same problem. There is missing the wavestate service in the network profil.

How did you resolve the problem ?
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
PostPosted: Tue Aug 25, 2020 4:59 pm    Post subject: Reply with quote
brolly wrote:
ok, so , today friday 14th i did this.

Installed Korg librarian 1.01, restarted mac,
tested, ‘waiting for device’
so then i went ; Mac/library/extensions and deleted Horndis. Then installed HoRNDIS 9.2, restarted Mac,
tested ‘waiting for device’

I can see the wavestate is recognised in the system profiler usb bit but does not appear in the network page in system preferences.

so i’m afraid i’m still ‘waiting for device’

I have screen grabs but can't see how to upload them on this forum.


Hi Brolly! I'm sorry that you're having difficulties. I believe that Korg UK has contacted me about your case. I've asked them a few questions which I assume they'll pass on to you. But, we can also talk here.
First, 9.2 is the same version as installed by the Korg software, so I would expect no change there.
Second, is it possible that you are running any firewall software which might be blocking the required ports? (See the Troubleshooting section at the end of the 1.0.4 Updater PDF for more info.)
Third: do you normally run as an administrator? If not, please try going through the installation while logged in as an administrator.
Fourth: is it possible that you've previously sync'd an Android phone with this computer? I hope that we can get you up and running soon!
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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