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update 1.0.6 and wavestate immobilized

 
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jolanta



Joined: 10 Feb 2021
Posts: 2
PostPosted: Wed Feb 10, 2021 8:46 am    Post subject: update 1.0.6 and wavestate immobilized Reply with quote
hello!!!
I did update version 1.0.6
wavestate stuck on the startup screen
what now?
thanks for any help
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
PostPosted: Wed Feb 10, 2021 6:14 pm    Post subject: Reply with quote
Sorry to hear that. Send me email and we'll work it out: dan@korgrd.com.
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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RobustAmerican
Full Member


Joined: 18 Dec 2018
Posts: 114
Location: USA
PostPosted: Wed Feb 10, 2021 9:34 pm    Post subject: Reply with quote
Ouch, sorry for your troubles...But please keep us informed of the outcome jolanta.

Thanks!
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R.A.P. | Fuel For Your Synthesizers | Wavestate Banks Deals
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jolanta



Joined: 10 Feb 2021
Posts: 2
PostPosted: Thu Feb 11, 2021 6:38 pm    Post subject: Reply with quote
After talking to Dan (thank you Dan), I would be able to fix it, but I can't access macOS. The seller offered to repair the synthesizer. I send to the seller. I'll let you know when I get it back
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
PostPosted: Fri Feb 12, 2021 7:38 pm    Post subject: Reply with quote
jolanta wrote:
After talking to Dan (thank you Dan), I would be able to fix it, but I can't access macOS. The seller offered to repair the synthesizer. I send to the seller. I'll let you know when I get it back


OK!
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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