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infinityuniverse
Joined: 24 Jan 2021
Posts: 9
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 Posted: Sun May 16, 2021 6:04 pm Post subject: Korg Pa4x - NO sounds output |
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I bought a brand new Korg pa4x and is great when is all working, but I am facing some error problems time to time.
Error 1: Stuck in boot logo
Error 2: Restarts by itself
Error 3: NO sounds output at all
Now, with error 3 I more worries as it could be an motherboard issue although pa4x is only few months old and is under warranty of course, but would like to know if anyone is facing the same issues as I am facing and what can be done?
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DonM
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Joined: 06 Apr 2002
Posts: 1150
Location: Benton, LA
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| Posted: Sun May 16, 2021 6:19 pm Post subject: |
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I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x.
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infinityuniverse
Joined: 24 Jan 2021
Posts: 9
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| Posted: Sun May 16, 2021 6:45 pm Post subject: |
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| DonM wrote: | | I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x. |
Thanks for your suggestion but I have done that already many times and still get that errors time to time, even reinstalling the latest operating system, still I got the same errors!!! |
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DonM
Platinum Member
Joined: 06 Apr 2002
Posts: 1150
Location: Benton, LA
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| Posted: Sun May 16, 2021 6:51 pm Post subject: |
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| infinityuniverse wrote: | | DonM wrote: | | I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x. |
Thanks for your suggestion but I have done that already many times and still get that errors time to time, even reinstalling the latest operating system, still I got the same errors!!! |
I would contact Korg or your dealer for HELP.
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DonM |
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infinityuniverse
Joined: 24 Jan 2021
Posts: 9
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| Posted: Sun May 16, 2021 7:21 pm Post subject: |
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| DonM wrote: | | infinityuniverse wrote: | | DonM wrote: | | I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x. |
Thanks for your suggestion but I have done that already many times and still get that errors time to time, even reinstalling the latest operating system, still I got the same errors!!! |
I would contact Korg or your dealer for HELP. |
I think that would the be the correct call at this point. I have contacted the dealer but they suggest that could be a user sample set issue and NOT the keyboard itself, having said that the same set I use, another friend is using on he's pa4x and NO issues, so how do you explain that? |
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Aripearlmusic
Approved Merchant
Joined: 04 Jun 2018
Posts: 350
Location: BROOKLYN NY
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infinityuniverse
Joined: 24 Jan 2021
Posts: 9
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| Posted: Sun May 16, 2021 7:46 pm Post subject: |
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| Aripearlmusic wrote: | | Reinstall OSV2 then OS 2.2 then V3.1. factory restore between each install |
Oh I never though about that, going back that far!!! Do you think that would make any different? |
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AntonySharmman
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Joined: 16 Oct 2010
Posts: 3598
Location: Hellas
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| Posted: Sun May 16, 2021 7:55 pm Post subject: |
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| infinityuniverse wrote: | | Aripearlmusic wrote: | | Reinstall OSV2 then OS 2.2 then V3.1. factory restore between each install |
Oh I never though about that, going back that far!!! Do you think that would make any different? |
If boot issue persists then definitely you have to follow OSv2 Reset & re-installation as mentioned but I also strongly believe that
your other issues are caused by custom Set you're using , so make a factory restore via MEDIA/Utilities , do not load your custom set
and just navigate in factory resources for a while , this will show up if you have a default software or hardware issue !
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Music Conductor - Sound Engineer & Developer - Automotive SMPS/RF R&D - Electronics Engineer
PaSeries Demos - WavesArt.eu - KorgPa.gr <> Facebook
Keyboards : Steinway-D, Kronos X, Pa5X 76, Pa4X 76, Montage M7 , Roland-XV88, Emu3,Emax II,Synclavier II,Yamaha DX Series, ΟΒ-8V |
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infinityuniverse
Joined: 24 Jan 2021
Posts: 9
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| Posted: Mon May 17, 2021 8:54 am Post subject: |
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| AntonySharmman wrote: | | infinityuniverse wrote: | | Aripearlmusic wrote: | | Reinstall OSV2 then OS 2.2 then V3.1. factory restore between each install |
Oh I never though about that, going back that far!!! Do you think that would make any different? |
If boot issue persists then definitely you have to follow OSv2 Reset & re-installation as mentioned but I also strongly believe that
your other issues are caused by custom Set you're using , so make a factory restore via MEDIA/Utilities , do not load your custom set
and just navigate in factory resources for a while , this will show up if you have a default software or hardware issue ! |
I will give that a go and see what happen, although it should not do that! |
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