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After KeyBed replaced, having issues with sensitivity on key

 
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ferares4



Joined: 10 Jun 2020
Posts: 12

PostPosted: Wed Aug 18, 2021 2:12 pm    Post subject: After KeyBed replaced, having issues with sensitivity on key Reply with quote

Hi all,

This is related to an existing topic:

Kronos LS keyboard problem - sinking keys - design problem?
http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=117742&postdays=0&postorder=asc&start=60

I want to extend it with all to see if someone else has experienced the same issue. Basically, my keybed was replaced because of know issue with sinking keys, after replacing I'm experiencing this weird issue when playing 3 keys combined (A3 D4 E4) there's another key that loose sensitivity, here's a video for better understanding:

https://drive.google.com/file/d/180sB4CBhyJZVJ3e5sRTvlsgP0ilRzEts/view?usp=sharing

Still not sure if this is hardware or software related, however, I already tried "restoring to factory", updated the System and Firmware to the latest version, also I've never experienced this before changing the keybed.

I've seen a similar topic with Krome 88 but not sure if this KeyBed has anything to do with Krome.

Anyone has faced something similar? Any clue on how to fix it? In the meantime I'm complaining again to the local retailer, will keep you guys updated.


Thanks!!!
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KK
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Joined: 13 Oct 2016
Posts: 1050

PostPosted: Wed Aug 18, 2021 11:30 pm    Post subject: Reply with quote

At this point, since Korg decided to fix the keyboard issue for you, I would simply let them deal with this new problem (likely to be hardware related) which is very likely to be linked to their recent repairs.
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