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WaveState Update - Is Sucking my will to live

 
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dpasdernick



Joined: 29 Jun 2010
Posts: 22

PostPosted: Tue Sep 21, 2021 12:47 am    Post subject: WaveState Update - Is Sucking my will to live Reply with quote

Hi Guys and Gals,

I've been trying to update my Wavestate from 1.03 to 2.01 for weeks now with no luck. I've tried it in normal mode and USB mode with all of the available installers from 1.04 to 2.01. Dan Philips was helping me for a bit but I think he gave up. I'm about to as well.

I did the whole RNDIS thing, installed and uninstalled the Korg drivers. In my Korg MIDI uninstaller all I see is my Korg Kronos. No wavestate. I can't find a dedicated Wavestate driver on Korg's website. Is this what I am missing?

Why is this so hard? The updater "sees" the Wavestate in the Device tab but I get the "Connection Error, Unable to connect to the device Korg wavestate1local.responded with Error 4. Is there a video on Youtube that baby steps you through the install? Do I need a Voodoo Doll and some chicken bones? The Roland guys are camping on my front lawn with Jupiter XM's. They look like nice guys...



Seriously, anyone out there that has had this issue and resolved it I would so appreciate any hints.

All the very best,

Darren
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Bozzy



Joined: 28 Nov 2020
Posts: 11

PostPosted: Tue Sep 21, 2021 10:22 pm    Post subject: Reply with quote

Hi Darren.

Maybe I'm telling you something obvious but... have you tried with another computer?

I think your computer's OS has something strange that prevents things to go the right way, maybe it was "abused" by too many unfortunate attempts to get things working, this usually puts Windows KO.

If you can, try with another PC. Chances are that once upgraded to 2.0.1 you'll be able to use yours successfully thanks to NCM protocol. Or maybe it's time to give your PC a fresh Windows installation.

Bozzy
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dpasdernick



Joined: 29 Jun 2010
Posts: 22

PostPosted: Wed Sep 22, 2021 4:07 am    Post subject: Reply with quote

Thank You, Bozzy

I did try another computer but that was before Dan told be i could run the 2.01 install directly in USB mode. I will give that a go.

Thanks again!

Darren
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4167
Location: California, USA

PostPosted: Tue Sep 28, 2021 4:54 am    Post subject: Reply with quote

dpasdernick wrote:
Thank You, Bozzy

I did try another computer but that was before Dan told be i could run the 2.01 install directly in USB mode. I will give that a go.

Thanks again!

Darren


The best advice I can give is to be very careful at following the instructions in the manuals. For example, you mention MIDI drivers - which are not in the manuals, and are not used by the wavestate. Stick to the manuals, and stick to them carefully!

One possibility specific to Windows, which will be in the next version of the manuals, is that Bonjour has been set to not run, or not start automatically. To check this, open Services, find Bonjour Service in the list, and confirm that its Status is Running and Startup Type is set to Automatic.
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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dpasdernick



Joined: 29 Jun 2010
Posts: 22

PostPosted: Fri Oct 01, 2021 12:50 am    Post subject: Reply with quote

Update.

I managed to use my laptop to install 2.01. yay!

launched the editor and it says...

connection error unable to connect to this device korgwavestate1.local responded with: 'Error 4'

The wavestate is visible under the device tab in the top menu bar.

Wow! This is mind-boggling on how the software can't connect even though the software sees the Wavestate.

Not at all happy.

Korg,

Please.

Help.
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4167
Location: California, USA

PostPosted: Fri Oct 01, 2021 1:01 am    Post subject: Reply with quote

dpasdernick wrote:
Update.

I managed to use my laptop to install 2.01. yay!

launched the editor and it says...

connection error unable to connect to this device korgwavestate1.local responded with: 'Error 4'

The wavestate is visible under the device tab in the top menu bar.

Wow! This is mind-boggling on how the software can't connect even though the software sees the Wavestate.

Not at all happy.

Korg,

Please.

Help.


Yes, Microsoft has made this difficult.

Have you tried this:

One possibility specific to Windows, which will be in the next version of the manuals, is that Bonjour has been set to not run, or not start automatically. To check this, open Services, find Bonjour Service in the list, and confirm that its Status is Running and Startup Type is set to Automatic.
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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dpasdernick



Joined: 29 Jun 2010
Posts: 22

PostPosted: Sat Oct 09, 2021 7:23 pm    Post subject: Reply with quote

Bonjour was running and set to automatic.

Still, no joy.
Sad
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jb58



Joined: 05 May 2021
Posts: 22

PostPosted: Wed Oct 13, 2021 8:09 am    Post subject: Reply with quote

dpasdernick wrote:
Bonjour was running and set to automatic.

Still, no joy.
Sad


I feel with you ! My Pc has exactly the same problem, nobody knows the solution it seems Rolling Eyes .
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dpasdernick



Joined: 29 Jun 2010
Posts: 22

PostPosted: Sat Oct 16, 2021 3:10 pm    Post subject: Reply with quote

jb58 wrote:
dpasdernick wrote:
Bonjour was running and set to automatic.

Still, no joy.
Sad


I feel with you ! My Pc has exactly the same problem, nobody knows the solution it seems Rolling Eyes .


Sorry to hear this. At least we're not alone.

I'm thinking of selling my Wavestate.
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